Easi Novated Lease & Salary Packaging
Address | Suite 1 Level 3/179 St Georges Terrace, Perth WA, Australia | ||||||||||
Phone | +61 1300 266 828 | ||||||||||
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Website | www.easifleet.com.au | ||||||||||
Categories | Car Finance and Loan Company | ||||||||||
Rating | 4.7 70 reviews | ||||||||||
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Easi Novated Lease & Salary Packaging reviews
703rd time in a year, deductions have increased without my written consent and without a reasonable explanation. Even the Operations Manager cannot provide me with a satisfactory explanation for a $600 annual increase to payments. They are now refunding Input Tax Credits back into your account which just doubles down on the money taken out of your pocket. Cannot stress enough - AVOID Easifleet!
Will has been fantastic. Can't thank him enough for all his assistance with leasing now my second vehicle through through Easi Fleet
I recently took a novated vehicle lease with Easi as part of my salary packaging. I had previously leased vehicles interstate with another leasing company so was not new to the process. I found Easi were not only cheaper with their fees but the service I received, especially from Robin Saab was exceptional. He went above and beyond to assist me and ensure everything went smoothly, even when he was on leave, he promptly returned my emails.
Customer service is disgusting. Make changes to deductions without notice or communication. Take weeks to respond to emails. I am stuck for the next few years. Do yourself a favour and AVOID!
Awful experience. Terrible service, bad value and 3 months after my lease ended they have not refunded the balance of my account.
Outstanding service, customer focused and absolutely professional. I have been their customer since 2012, I always found them to be very knowledgeable and extremely helpful.
Have had multiple leases with Easifleet over a ten year period and find the process in acquiring a vehicle and maintaining a lease seamless
Jason at EasiFleet was very helpful in explaining novated leasing, including addressing my many questions, sourcing the vehicle and arranging the finance.
This was my second lease with easifleet and again a fantastic effort.
Robin was prompt, professional and had great communication.
Highly recommended, well done.
This is my first lease and Robin's patient professionalism has made the whole experience so easy. He tirelessly followed up paperwork so that I could pick up my new car today, exceeding all of my expectations. Thoroughly recommended. If I could rate more than five stars I would!