Dr. Pen Australia

Awesome product. I can already see the results after just 2 days of using it. It comes with a complete set of batteries and other features that are super thoughtful.

I would like to thank Customer Support Team at Dr. Pen, for their prompt responses to my inquiries and invaluable information provided.

I bought Dr. Pen product from a local supplier and I had many questions regarding the product and how it should be used safely at home, by using the right pin, depth and speed.

Surely, the team is very knowledgeable about the different types of products, uses and other conditions. I am very satisfied about the customer support I got.

Got my first Dr. Pen and Zobelle Glow LED mask using their click & collect. Very smooth and fast process. Just in time beauty tools before the holiday season ️ The LED mask works amazing.

I bought Dr pen 3 in 1 Scrubber. Monica was very helpful and informative. Monica is very approachable and she answers all your questions patiently. I had a problem with the scrubber, the after sales service is excellent and my device was replaced very quickly. The scrubber os very effective and I can see great results after using it 4 times.
Thanks a lot for a great service

Great product and fantastic customer service, I had an issue with my new pen contacted customer service and had a response within the hour and a new pen dispatched by lunchtime. Certainly don't get service like that anymore. Thank you Dr Pen and your sensational team.

I find the customer service at DrPen an outstanding one especially to Kat who went above and beyond to help me follow up with an order. It was a seamless transaction and all were done in less than 10mins. I am hoping the skin needling would help me even out my skin and achieve a smooth face. Many thanks Kat! Your customer service is second to none!

I recently had to get a replacement when my M8 stopped working. The customer service was great and the whole experience seamless.

The customer service is excellent, they really look after you and answer your questions. I placed my order on Friday afternoon and received it Monday morning. I ordered the anti-aging bundle and I’m looking forward to using the products.

If you want to buy genuine Dr Pen products this shop is the best place to go. Special thanks to Mel for being patient with all my questions. 5 stars for product quality and customer service:)