Dental Essentials

Jessica Tran is really great - she explained all elements of the policy in simple terms and answered all my questions, making my choice to go with Dental Essentials easy. I have been working with her for a few years now and recommend Dental Essentials to colleagues:)

We made a claim and Dental Essentials made the process very easy. The Claims Manager Sharon kept me well informed and was professional and great to converse with.

Laetitia always takes the time to come and speak to me about my insurance policies. I am time poor and struggling through the legal wording just adds a layer of stress to my day that I don't need. She makes sure I understand the policies and why they are structured the way they are.

Shortly after renewing my policy, my airconditioning unit needed repair. Sharon at Dental Essentials quickly processed my claim and paid in full. She followed up at every stage to make the sure the process was as smooth as possible. I'm so very grateful to you both for your care and consideration.

Customer service is excellent and claims are processed quickly without any delays. Communication is excellent, you are always informed of what is happening during the process. Sharon Davidge was fantastic to deal with, claims can be complicated but Sharon's knowledge of the claim process ensures you are submitting the correct information and she provides excellent communication through the entire process and is your intermediary with the insurance company so your not waiting precious time liaising with the insurance company yourself.

The team at Dental Essentials know insurance. Laetitia and Jessica along with their team are informative, efficient and highly professional. I have every confidence in the advice and products they provide to our practice.

Excellent service from Sharon. Such a smooth and seamless journey to process my insurance claim. So much appreciated.

Super efficient and professional. Jessica really knew the industry and used it to provide us with a swift service. Many thanks.

Unfortunately had to make a claim recently, but was guided through the entire process to make achieving a good outcome a relatively simple affair. Was kept informed along the way as to the status of the claim. Thank you to all the staff from Dental Essentials involved.

Jessica Tran has been an amazing manager of our business insurances. Jessica explains things clearly and follows up any queries. She responds quickly and goes above and beyond to assist. I would highly recommend Jessica Tran, as well as her team Elizabeth and Mohini.

Sharon Davidge has been a great help in securing a prompt insurance payout from the insurance company. Sharon is professional, responsive and courteous. She follows through to ensure we compile a satisfactory claim with sufficient details, and submits it to the insurance company in a timely manner.

Jessica has always provided 5 star service to us at our Surgery and always goes above and beyond to find us the most suitable products and services, she always places the importance of managing risk first - to anyone needing expert advice we highly recommend.

David Nguyen and Associates.

Excellent personalised service, great product. Highly recommended. All the staff are easy to reach and helpful. Jessica especially goes out of her way to make things simple and less complex for us.

These were really helpful people when it came to an insurance claim. I really appreciate your hard work and dedication to look after your clients

I was very impressed with the service and attention to detail provided by Jessica Tran. I would recommend her to my friends and associates

Very pleased with the detailed and efficient handling of our request. We have purchased multiple products from them and the whole team including Jessica have been top notch in handling each request. Thanks and regards

I had the pleasure of dealing with Jessica when needing to put a claim in. She had outstanding communication skills and went above and beyond to ensure that I got everything I was covered for.

Have worked with Dental Essentials for many years, and most recently, Jessica Tran. It has always been an efficient process. Many thanks for the service provided.

Jessica, Was extremely helpful when I requested to cancel my business insurance due to selling my dental practice. She was very pleasant, friendly and professional. I would highly recommend Dental Essentials to other business owners.
Simon Gregg
Managing Director Northern Rivers Dental

I have just completed a first real travel insurance claim after having to cancel a scuba diving trip last minute due to medical reasons. There were 5 different avenues I paid for the trip over the last 10 months. Laetitia sent me the paperwork, handled all the submissions, let me know when things had to be clarified and the claim has now been completed. Many thanks you guys for helping me through this rather scary event. I can certainly recommend the Dental Essentials staff to help you through the claims process that could have been a nightmare if done on my own. Thank you soooooo much once again. Jen

The Dental Essentials team provide excellent customer service! They are professional, efficient and very prompt at processing claims. Thank you Jessica and Laetitia!