Como Fitness 24/7

I find this gym a really great place to work out and keep fit. The staff and fitness instructors are so friendly, really knowledgeable and also very accommodating. This then flows on to all the gym goers, which makes it a really positive, comfortable and happy environment, which really helps in motivating me to go! I’ve been going for a number of years now and find it has all the equipment I need and more. Access is great and so too is parking.
I’ve been to a few of the big chain type gyms before but this is way better because of the great staff and people.

I joined Como Fitness a few months ago. This gym has such a casual and fun vibe. I love attending the HIIT classes. Each class has a wide range of ages and they are so much fun. I really haven’t felt this comfortable at a gym before and the fortnightly rate is really affordable. I highly recommended this gym

This is a small gym with a nice range of equipment perfect for beginners. I have been a member on 2 separate occasions 1 of which was a vastly different experience to the other.
I have no issues with the facility itself, all of my issues stem from the company used to collect the fortnightly payments (Debit Success). My issues started from the first payment they debited from my account, a payment of roughly $60 which seemed strange considering I was told I would be paying roughly $16/ week. As you can imagine I was quite shocked, I proceeded to call Como Fitness to get an understanding of why I was being charged so much, this is where I found out that debit success charge a $12 fee for your first payment. I was still confused as to how that math added up, I still am not sure! The lady I spoke to was very kind, she told me that there had been a slight price increase to roughly $17 after i signed up but it was ok because I was still listed as paying the original price of $16/wk, however debit success are charging me a fortnightly $34.56 which means my weekly subscription is in fact the new price of $17.28. It honestly doesn’t make that much of a difference to me I was just surprised that the price could change without my knowledge. After this debacle I had some things come up so had to relocate again. Don’t even bother trying to cancel a membership remotely unless you want to fork out another $50 on top of the next 28 days that you will still have to pay for before your membership is cancelled. Overall my experience with this gym and debit success has been confusing to say the least and I probably wouldn’t go back while they are still using debit success as a payment collector.

The gym itself is fine! Decent equipment, 24-Hour access, clean and tidy, with a variety of classes. I would have given a 5 star review however my interactions when simply trying to cancel my membership were not great.

To start with, I emailed asking for my membership to be cancelled,
The response was that they would prefer I come in-store.
After telling them this wasn't an option (Due to work commitments,) and would prefer to process the cancellation over email, I was outright told I could not, and referred to their terms and conditions (available on their website.)

The terms and conditions however specifically stated that I *could* cancel via email. After "reminding" them of this, they went ahead and cancelled, and I incurred an additional $55 Administration fee, due to not being able to cancel in person. This was stated in the terms and conditions, to be fair, however I don't understand why it is a more expensive process to cancel over email, rather than coming in-person where someone would need to be on-duty, on-site to deal with me.

I assume this is to give them an opportunity to change my mind, however this is speculation.

At the end of the day, ComoFitness was a decent, quiet gym that suited my needs, and was convenient as I lived only a short walk away. As I said I would have given CF a higher rating, however the experience I had when trying to cancel could be improved upon.

The Staff are excellent, they really take an interest in helping you reach your fitness goals. The equipment is always clean and in excellent condition and those little extra touches like being able to select your fav workout music or catch up on current affairs while on the treadmill make the gym even more user friendly.
H. I. T. Classes are definitely worth getting out of bed for and their membership fees are super competitive. All in all a great place to get in shape or extend your training.

This Gym is well located plenty of parking space
Well stocked with equipment and maintained
Staff are extraordinary, qualified and friendly
The members are courteous and pleasant
The place to be for enjoyable health and fitness

We have experienced a very professional and caring team at Como fitness. They spent a considerable amount of time personalising a program to suit my husband who has special needs. I would highly recommend Como Fitness for professional and personal care my husband is receiving.

Really enjoy the supportive and enthusiastic staff. Huge improvement with my balance and general fitness. Never joined a gym before. I will stay with this one.

STAY AWAY. This gym will rip you off however they can, including signing you up to dodgy contracts without consent. Damien is an arrogant, disrespectful and hostile manager. Take your business elsewhere.

Never get membership at a gym that works with debit success cause it's a horrible company overcharging you for no reason.shame that the gym is decent but works with an awful company

Been my local gym for the last 3 years. I have 2 closer national chain gyms but they are full of posers. I prefer to support the local small family business. The staff are good and the members are easy going. Great place to stay healthy without the razzmatazz of the nationals. They give special attention if you wear a beanie;-)

My favourite gym even though I live north of the river have been going here for years. Small gym with no posers and down to earth people. Plus run by exercise physiologists which is great.