City Chic
Address | Cockburn Gateway Shopping City, Shop G-204, 816 Beeliar Dr, Success WA, Australia | ||||||||||||||
Phone | +61 8 6559 2058 | ||||||||||||||
Hours |
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Website | www.citychic.com.au | ||||||||||||||
Categories | Women's Clothing Store, Lingerie Store, Swimwear Store | ||||||||||||||
Rating | 4.4 7 reviews | ||||||||||||||
Nearest branches City Chic — Westfield carousel, Shop 1210/1 Albany Hwy, Cannington WA City Chic — Shop T162/1 Council Ave, Rockingham WA City Chic DFO Perth — UNIT G-062 DFO PERTH, Dunreath Dr, Perth Airport WA City Chic — Shop 11 Midland Gate Shopping Centre, 274 Great Eastern Hwy, Midland WA |
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City Chic reviews
7To the sales assistants you are both amazing! Your customer service was top notch and thanks for helping me find that special something for my upcoming 50th birthday X
Love the clothes and service here! As always I felt welcome and respected for my size! Special mention to Tracey who was so helpful in helping me find a dress for my date night with my hubby! You're a star and such a sweetheart xx
Such amazingly sweet, attentive, and supportive customer service! Thank you for helping me find something that fit and made me feel great! Will definitely be back
The gorgeous girls at gateways they are awesome.
Always helpful and gives honest opinions when asked for advice.
As someone who is on the curvier side, I walked into this store and was amazed. Not only did everything flatter my body but the staff here was so helpful and complimented me in every outfit. Highly recommend!
I purchased a dress on the 2/9/19 and I purchased it for a birthday event.
When I went to return my dress I didn’t check the return policy’s but the terms were not on the bottom of the receipt. I had lost a little weight so I need to bring it back.
When I came to the store to return my dress yesterday the check out lady was busy having a casual chat with two ladies she had just finished serving. This chat continued for 10mins and it was mainly about weight loss struggles which I understand.
When the check lady came available she had a very displeased expression. I had removed the tags but kept them with the straps for the dress in the bag.
When I told her why I was returning the dress she back very short with me and rude. She said that there was a 30 day return policy. I asked if there was anything she could do because it was only one day out, she went to her manager and can back explaining the have strict rules and one was to not remove the tags.
I felt judged for my weight loss and very shocked with her poor the customer service was. I purchased my dress with Afterpay but in the store. The website says that you can return your time with Afterpay but there is no date requirement but for in store PURCHASES it needs to be in 30 day with tags. The online rules are not detailed enough and I’ll never return to City Chic again. This store has lost me as a customer and I’ll be sure to share my poor and petty customer service experience with everyone I know.