Carinya of Bicton

The only reason I have given one star is because the ladies on reception were lovely, else I would of given zero stars. The compassion and empathy were nearly non existent. The care was certainly not there. My Dad was in there transitional area
for about 8 weeks and he was deteriorating quickly. I would visit every second day as was so worried about him. My Dad has been in and out of hospitals most of his life. As a child he had T. B and spent 4 years in a sanatorium, so he is no stranger to being cared for. He and other residents likened it to a prison. He has been out of their for two weeks now and still talking about how bad it was.
He would cry every time I was there and not let go of my hand.
The towels and the flannels were only good for rags I have attached photos that doesn't really show how bad they are. Also of the bed remote. My dad is now out of there and he is happy and eating. So much more regarding his care and medication but to much to write.

Stayed for 9 weeks, loved the place and the people. I wanted to stay but it was time for me to go home. The staff helped me improve so i could go home. The food was amazingly good, not what you expect from aged care.

My Dad was here for a short time on a transitional care package. The facility could do with a lick of paint & refurbishment. But overall the staff seemed very caring and that’s the main thing. Don’t be put off by first impressions.

My Mum and Dad were in Carinya of Bicton for a transitional care and the staff were wonderful. My Mum was in Dementia the staff were so caring and understanding. The best care we could hope for, so we have kept them with Carinya.

Doesnt deserve even 1 star.
Appalling treatment of residents in dementia ward. Staff not helpful & did bare minimum for residents. Needs thorough investigation

I am very frustrated at the poor service at Carinya. Several staff did not call back when they said they would, they referred to my mother as a “him” and conversations from them have gone nowhere. I find them to extremely unreliable and frustrating

I not sure why my review was deleted. Anyway l worked as an agency worker and noticed that staff are permitted to sleep for long extensive periods of hours during the night shift. Critically, this had caused a resident to fall due to the negligence and poor diligence in supervision.

I would avoid this facility as it looks very run down and managed poorly.