Broome Air Freight
| Address | 1/12 Coghlan St, Djugun WA, Australia |
| Phone | +61 418 810 004 |
| Hours | 07:00-20:00 |
| Website | www.broomeairfreight.com.au |
| Categories | Logistics Service, Courier Service, Freight Forwarding Service, Transportation Service |
| Rating | 3.5 8 reviews |
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Broome Air Freight reviews
8Just spoke to customer service with TNT and cannot believe how many times you lied about the delivery. First of all you blame the campsite. No that’s not gonna work. Then you said I misunderstood. Nope that’s not gonna work. Then you said it was a language problem. No if that’s not gonna work. Just admit it, you lied lied lied lied. How can you have a parcel since last Friday and say it’s been delivered. To the person from TNT I spoke to, I apologise for language. However, it doesn’t change the fact that you lied. Oh, still don’t have my parcel. Believe it’s been in Broome for the last week. Maybe he only works every Thursday
So, I ordered an item from New South Wales last Monday, it arrived in Broome last Friday. It’s now Thursday and still no package. Okay, I know Broome operates a little bit slower than the rest of the nation but your local delivery time is going to be the same as your national delivery time. To make matters worse, TNT rang me to tell me it was still in the depot. While I like a phone call like the next man, save the call. Just deliver my parcel. TNTs new motto - Truely Nothing There. 1230pm. Still no parcel.
We were having issues with our booking with Dogtainers. Michelle from Broome Air Freight was able to help us out of a difficult situation. Fantastic service!
100% recommend. The staff dealing with helping me move a Dog from Broome to my new house was second to none. A fantastic experience in a stressful time.
Traveling around Aus and had to get some things sent to meet us in Broome. Two separate packages with TNT, one from Melb one from Perth. Broome Air Freight called me the moment it arrived at the depot for pick up which was great as they were time crucial and got me back on the road.
Whilst the mistake may not have been theirs, the customer service experienced along with a rude phone conversation. I can’t recommend a customer facing business that has no customer service
Desperate to get my brother's birthday present to Broome on time (I left it way too late). Broome Air Freight got it there in time and delivered it to his door. Happy days!