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Blue Diamond Pool Painting

Address 2/110 Harris St, Welshpool WA, Australia
Phone +61 8 6161 2412
Website www.bluediamondpools.com.au
Categories Swimming Pool Contractor, Paint Store, Painting, Swimming Pool Repair Service, Swimming Pool Supply Store
Rating 4.1 21 review
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Blue Diamond Pool Painting reviews

21
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Tony
04 October 2023 21:30

"Paul, Daphne and team are the go to people for bringing a tired old concrete pool back to brand new when many other companies baulked at the job. They have decades of experience, are professional and have good old fashioned work ethic and service that was so appreciated by us. Totally recommend them to do a magnificent job in making repairs to pool surface and painting at a very reasonable rate - Tony Jones (East Vic Park) "

Biggles
09 November 2022 1:01

Shortly i will detail the issues we had with this very unprofessional company. Its a shame because it could have been addressed quickly and easily.but a certain lady working there simply wont allow criticism or be held to account. There are some good people here however! Keep watching.

Charles
01 November 2021 7:16

Would highly recommend this Company to resurface your pool. Paul and Daphne and team did an awesome job of resurfacing my very tired pool and fixing any leaks plus replacing a light. Very prompt courteous service by everyone. Thank you

Lloyd
18 October 2021 8:41

Blue Diamond did a wonderful job restoring and painting our old concrete pool. We have benefited from their years of experience in this business. Thanks Daphne and Paul.

Jean
12 November 2019 4:02

We were extremely happy with our pool.the staff were courteous friendly prompt and no mess was left in the process.we chose blue lagoon colour with a new light and would highly recommend the company who were a pleasure to deal with

Christina
25 October 2019 4:42

Great company. They are reliable and the staff are always professional. Fantastic service. Won't hesitate to recommend to all my friends and family. Great job Daph and Paul!

Christina
10 August 2019 17:11

Great company. They are reliable and the staff are always professional. Fantastic service. Won't hesitate to recommend to all my friends and family. Great job Daph and Paul!

Chris
04 August 2019 12:56

Great service by Blue Diamond Pools. They re coated my parents fibreglass pool and it looks fantastic and will last for many years to come! Thanks to Daphne, Paul and the team.

Tina
29 July 2019 12:46

Great, friendly service and they finished the job on time and left the site cleaner than it was when they started. Can't recommend them to people enough!

Scotty
29 June 2019 13:53

I wasn’t going to place a review but then decided to after the total cost. I got a quote done and found them to be unprofessional when carrying out the work. The bloke that came to do the work was distracted, worked slowly and I won’t be dealing with this company again. I’d give it a half a star if I could.

Marina
05 June 2019 16:08

We recently had a big, very old fibre glass pool resurfaced in a lagoon colour, new cabling and light fitted as well as a new filter, chlorinator and all the plumbing renewed/cleaned up. Contacting this company was our last attempt at getting somebody to come out as nobody else would even make an effort to come out and do a proper quote or they would just quote an extremely high price without even looking at the pool. Paul not only took the time to come out all the way to Mundaring but even spent about 2 hours explaining exactly what needed to be done and how and showed us sample colours on previous works and provided us with a Luxapool brochure, followed by a detailed and professional quote. He also advised on best options. Follow up questions were patiently answered by both Paul and Daphne (administration) - and after a recent bad experience with other works carried out by another company, we had A LOT of questions. Nothing was too much of a bother for them, they were happy to discuss every tiny detail up front. A day before commencing the work, Paul came out again to ensure all was in order, confirm paint colour again and even had no problem changing the light option at the last minute as we had changed our minds. On commencement, James and Paul were on time, very polite, explained what was to be done over the week and on the day and what factors might cause changes in the execution of the works and why. At the end of the day, there was a detailed explanation of what had beed achieved on the day and what would be done the following day. This happened every single day which made us feel very much in control of the entire process. Another employee, Kane, who later came to also assist, was also very polite. The extreme amount of work was completed with patience, professionalism and good old fashioned customer service. We usually ended up having a cuppa with the guys at the end of the day and enjoyed their company. Even Daphne came out to have a chat towards the end of the works - she is a very lovely lady and the heart and soul of their office. The site was left tidy and I am yet to find a competitor even willing to put in a similar level of customer service and effort. We were very happy with the total price at the end with no bad surprises in that regard. So happy, that we also decided to buy a new pool cleaner via these guys and they said they could also assist if we wanted a new pool cover which we will do a bit later once the paving is done. Paul gave us the base model pool cleaner as a trial for a week as we were considering a higher end model but we had a lower budget which was outstanding service and saved us a fair bit of money as the base cleaner model was sufficient for our needs. We were given detailed care/pool maintenance instructions in person by Paul at the end of the chemical balancing and Daphne provided care instructions via email as well. Before the resurfacing, the pool was in such a bad state it was almost ready to be removed but now it looks like a new pool. I am absolutely over the moon with how our pool looks now. Thanks so much guys, can't wait for summer now. Highly recommend!

Lisa
04 March 2019 0:47

Unbelievable! After sales service, advice, follow ups and help was above and beyond what was expected. All your advice and suggestions were exactly what we needed and exactly right. You guys are amazing.thankyou so so much.

Susan
02 December 2018 23:49

Very happy with the great service they couldn't have been more helpful. Would definitely recommend them.

Shaun
30 May 2018 23:37

The guys at Blue Diamond are professional, responsive and give great value for money. Its a pleasure knowing that we can swim anytime of the year everything is running to peak performance levels. Suggestions and tips from them are always valuable and we would definitely recommend them to family and friends.

Amanda
17 January 2018 5:50

Sending a massive shout out to "Blue diamond pools" who helped me with a green pool over christmas after my regular pool cleaner let me down. Pool looks amazing & ready to relax in
I would definately recommend this company to anyone who needs assistance with thete pool - fast, efficient, friendly & good value

Ray
17 January 2018 0:53

Disappointing. Over several visits had mess, damage and a couple of minor problems. I messaged them to say i was disappointed and didn’t want them to come back. Not even a reply let alone an apology or compensation.

Katie
27 December 2017 21:00

Very happy with the quality and service of Blue Diamond Pools. Our job was certainly not an easy one with the amount of rain and a jacaranda tree that was losing its leaves right overhead. Our pool looks fantastic and is all ready for summer. Could not recommend these guys more!

Frank
31 October 2017 19:29

We would recommend this pool company to every one owning a pool or spa, the service is excellent we were having major problems with water quality and a leak that we could not find, one call solved the problem their service is total and complete

JAMIE
27 October 2017 13:17

Had my pool revamped by blue diamond pools recently & wow im so happy i didn't put in a new pool. They retiled & resprayed my pool so it looks brand new & i saved so much money. Good old fashioned service, explained everything step by step & no bill shock. Thumbs up blue diamond your blokes do a top job.

George
14 October 2017 9:18

Didn't clean up their mess. Left 4 full bags of dried cement which we had to dispose of ourselves. Very disappointing!

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