Austral Risk Services

Not a great experience for me. Called them and requested for a quote. Told me to send the documents on 16th Nov. I then filled the forms and sent it back to them on 17th nov. 21st Nov emailed to ask about an update. 22nd Nov got reply from them that they are still waiting. Till now no further response from them as at 1st December. The representative was Angela.

Asked another broker for the same insurance he did with the same provider and finalise everything in 2 business days.

Just wasted my 14 days waiting there.

We have used Austral for our insurance broker services since 2016. Jon and team have been responsive to our needs. Pablo has been assisting us in the last couple of years and he has been fantastic. He has great communication and takes the time to understand our needs. We are proud of the great relationship we have built with our "extended team" and rely on their sound advice. Robbie Sworder Dial An Angel Perth

As a small not-for-profit organisation we are always conscious of value. Jon, Pablo and Karen have been very professional and helpful to us. They are easy to talk with and explain the range of options available. I have no hesitation in recommending Austral Risk Services to anyone who wants a good solid insurance platform.

Austral Risk has helped us over the last 4 years with our insurance policies. They are quick to respond and make sure that we always understand the T&Cs.

We have always received excellent service from the team at Austral Risk Services and we've been dealing with them for over 10 years. Nothing is ever too much trouble. Any claims are dealt with efficiently and quickly. Service is friendly and professional.