Arrow Training Services
Address | 9 MacKinnon St, Rockingham WA, Australia | ||||||||||
Phone | +61 1300 737 977 | ||||||||||
Hours |
|
||||||||||
Website | arrowtrainingservices.com.au | ||||||||||
Categories | Learning Center | ||||||||||
Rating | 1 2 reviews | ||||||||||
Similar companies nearby KG Training & Assessing Pty Ltd — 1/8 Day Rd, Rockingham WA Great Beginnings Baldivis — 2 Chilvers St, Baldivis WA Goodstart Early Learning Rockingham — 41 Council Ave, Rockingham WA |
Arrow Training Services reviews
2 Loved my lecturer but the customer service for the rest of the team is horrible
Wouldn’t recommend
They are THE WORST AND I WOULDN'T RECOMMEND them to anyone!
I did a Cert 3 in Individual Support
I laugh out loud for those 5-star reviews. I honestly wanna rate a -1 star if I could. This organisation is so unprofessional, unorganised and they wouldn't be bothered to get it done if you don't call them or contact them repeatedly. Then the receptionists had a gut to show their worst attitudes towards you for those calls.
The admin who was the only key person can't be reached, we were told to get a call back when she's available but that never happens. Your business will be easily and quickly sorted out when you say you wanna make a complaint.
They would send you a text an hour prior to attend to the class on that morning! I personally never missed a class and it shouldn't be dragged on but it was, the staff told me my placement was postponed for a month because of COVID but when I showed up on my induction day, the facility said they expected me a month ago! How could this possibly happen? I wasted a month for nothing! Lastly, they claimed it takes 21 days to get the certificate, I waited for 2 weeks and decided to call them if it was ready. They didn't even put it on the process and had me waited for 3 more weeks! So I wouldn't get my qualification if I didn't do the chase (again). They are disappointing!