Ame hair artistry / A

Booked in for 1/4 head foils and they tried tried to charge me for 1/2 head foils plus a free hand service that I didn’t request. The colour I requested wasn’t achieved. I went back to the salon so they can see how orangey they left my hair and they refused to properly fix it. I’ve been happy with the results in previous visits, but I believe they have new staff now. Watch out and make sure that you are not getting extra services without your consent, otherwise you’ll be surprised at checkout.

I would not recommend this hair salon. Unfortunately I tried them thinking they would be of a high standard based on their social media pages/posts. I should’ve listened to the reviews here. I had a really awful and uncomfortable experience, and to make things worse I was overcharged.
I booked with Mel specifically and well in advance, as I wanted someone with experience with bronde hair. On the day things were confusing.
I had another girl, Bianca, do my consult and toner; she never introduced herself so at first I thought she may have been Mel - Bianca did mention TAFE during our conversation about my colour, so I asked a bit about her and she mentioned she was a first year apprentice 9m in. I felt quite nervous from here, but thought surely Mel would come and go through everything again with me thoroughly especially since it was my first visit and she’d never even seen my hair before.
Mel came to do my foils after I’d been waiting for half an hour. She didn’t introduce herself. She didn’t ask to see any photos of what I was wanting, or chat about foil positioning etc.she just had everything ready and started without any personalisation.
My foils were washed off by Bianca. Mel didn’t come to look at the lightening to decide on a toner, she asked Bianca how light my hair got from another room. There was a lot of talking from across rooms. Bianca then put the toner on, and ended up swapping half way with another hairdresser - I felt like I was just fit in with whoever had time for me, despite thinking I had booked in advance with someone and for a long appointment - seems like making money is a priority for this salon.
What made it worse, is while the toner was setting, I saw Mel was getting her eyebrows done. This made me feel like I was so unimportant, and I was basically paying top dollar for a supervised apprentice to do my hair.
Finally Mel made an appearance to cut and blow dry my hair. She never asked what finish I wanted (wavy/straight). Just dried it off and straightened the front. She trimmed it by 1cm just by letting my hair sit on my chest - i have a blunt cut and it is noticeably uneven now.
I was charged $430. I had been in there for 4 hours.
The service I booked was a half head foils (balayage), toner, cut and blow dry. I felt like I got foils, a trim and dry off. My hair is very similar in colour to when I went in, and even my husband said it doesn’t look very different, and looks frizzy compared to the last time I had my hair done.
Mel did ask me what I thought at the end, and I said I was a bit disappointed with the colour. She offered to have me back in a week or two to darken it which would reduce the warmth. After the experience though I didn’t really want to return, it felt so unprofessional and I didn’t understand why I’d been charged so much.
I tried to do the right thing and contact Ame directly, they refunded me $35 and offered to have me back again for the darker toner and a blow dry. Unfortunately I’ve decided not to return and have booked elsewhere for a correction, I’m too scared to have them touch my hair again and I do not want to waste any more time in a place that makes me feel uncomfortable and unimportant.

I’ve been coming here for a year now after trialling a few salons for a few years. Lilah is lovely and was able to finally give me the colour I wanted. I honestly believe the one star reviews are fake and unfair as this is the best salon I’ve been to and no, I was not asked to do this review.

Always happy after leaving this place.
Finally found the best hairdresser who I can trust with my hair Melinda is very experienced and knows what will suit you.

These ladies are the best hairdressers in the business! I would not go anywhere else! Mel has been doing my hair for 10+ years now and always does an incredible job. From colour, cuts to styling - nails it every time! And my hair has never been healthier! Every stylist at Ame is super lovely, professional and very skilled and I always look forward to my visits here.

Terrible experience, will never come here again! And definitely do not recommend. They only care about your money not about the service provided! Absolutely disgusting!

The best haircut I’ve had in ages! Since moving to Perth two years ago, I’ve struggled to find a decent hairdresser who just gets hair and knows how to cut. I loved the fact that I didn’t need to say much to Mel about what I was after and she just knew what my hair needed and managed to correct a bad haircut from a different salon. So happy! Can’t wait for my next visit:)

My favourite salon in Perth. Well priced, experienced and the girls are absolutely lovely. Always feel welcome

Ladies were so accommodating and did an amazing job of my hair will keep them as my regular now