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WS TECHXPERT

Address 164 Union Rd, Surrey Hills VIC, Australia
Phone +61 400 688 861
Hours
Monday11:00-18:00
Tuesday11:00-16:00
Wednesday11:00-16:00
Thursday11:00-18:00
Friday11:00-18:00
Saturday11:00-16:00
Website www.wstechxpert.com.au
Categories Phone Repair Service, Computer Repair Service, Computer Security Service, Computer Support and Services, Electronics Repair Shop
Rating 5 30 reviews
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WS TECHXPERT reviews

30
Sort by: date highest rated lowest rated most helpful
Merrilyn
31 January 2024 11:48

Steve is very friendly, knowledgeable, and helpful.
Always willing to stop what he is doing and help you with your Tech issue.

Michael
21 December 2023 3:26

My phone fell into a curry and would not charge as it said moisture in charging area. Today it worked fine so I did not need to plan repair.however as i was driving past i dropped in. Owner checked phone under microscope and said all good. Free of charge.

Christopher
04 August 2023 19:03

William fixed my iphone 14 Pro Max which had a badly smashed rear glass and camera lens. His work was great and he explained everything very well regarding the work done, good pricing also, will definitely use again.

John
29 July 2023 9:38

Stephen did a great job sorting out our printer issues - got us going quickly but then came back to help us again late afternoon when the problem re-surfaced.
Would highly recommend these guys.

Mul.k
28 December 2022 14:27

Amazing and speedy service, brought in a broken gaming steering wheel and they had it fixed in 1 day!

Zan
20 December 2022 4:31

Will and Steve are so helpful and knowledgeable with repairs. They are very competitive both price wise and timely - I was quoted nearly three times the cost and time (20-30 mins as opposed to 3 4 hours!) to replace a cracked screen. We are really fortunate to have to have these guys locally. I could not locate a better service - thank you guys!

Robert
28 November 2022 3:19

I've already given this business 5 stars.
Customer service is Xcellent. And the way these 2 guys explain the process, from quoting thru 2 repairs. U won't be disappointed at all. Recently took a mate there & he was very happy.

Tracey
17 November 2022 12:14

This is the best service at the best price I have ever received when it comes to fixing my phone. Had the screen and battery replaced. I didn’t know the battery on an iPhone could be replaced! I highly recommend using these guys for fixing your phone, computer and home tech! So easy to get to, you can book and Appoinment- thru make it easy!

Sreya
06 November 2022 22:17

Fantastic and quick service by William. I had to repair my iphone 13 camera lens. Got it done within 2 hours. He also gave me a temporary phone to use while it was under repair. Highly recommend this shop.

Chloe
08 October 2022 11:35

WS Techxpert is fantastic. They replaced my MacBook battery very quickly. Great service and for a reasonable price

Prue
27 July 2022 14:49

Amazing service I would highly recommend for all your phone needs. I had my iPhone screen replaced and it was done so well and very time efficient too. I purchased a screen protector too which was put on perfectly! Very happy with my service.

robert
14 June 2022 2:25

Sensational guy 2 deal with. Gr8 advise. Only been opened one yr. Terrific set up. U wont be disappointed. I'll be back

Hugo
05 May 2022 22:58

The people at WS Techxpert are amazing!

Over the past few months I’ve had problems with several tech devices and they have successfully helped me with every single one. Here’s what happened:

I had a laptop which essentially stopped working despite the fact that I bought it only 2-3 years ago. The people at WS Techxpert spent the time to talk with me and figure out exactly what the problem was (because what initially seemed to be the solution would have likely ended up with a repeat of the same problem a few years down the track). In doing so, I understood what had gone wrong which will prevent me from making similar mistakes in the future. Turns out that my laptop wasn’t built for the kinds of programs I was running (no-one even asked me if this might be the case when I bought it). The people at WS Techxpert not only educated me on why a desktop would be better than a laptop for my specific needs, they also built me a new computer within about 4 days. Not only is it designed for the kinds of programs I run, it was also cheaper than if I had bought a pre-made computer from a store.
The computer works perfectly and it can easily be adapted if my needs change.

I was also helped when my phone stopped charging. They cleaned the phone and not only found there was water damage which I was completely oblivious to, but that there was only one small part which needed replacing. They quickly replaced it and my phone now works smoothly. The fix was cheaper than buying a new phone, as well as being better for the environment - win all around.

Every time I’ve walked into their shop they’ve been welcoming, knowledgeable, very helpful and have taken the time to understand the problem. I cannot recommend the people at WS Techxpert enough. If you’ve got a tech problem, or you need a new computer, check them out.

Ray
28 April 2022 19:54

Best service, More than 5 stars. William is very professional and patiently let you know what is wrong with your phone. Definitely will recommend to my friends. Beautiful work!

Conrad
10 April 2022 21:53

Absolutely fantastic service.

Brought in a couple of broken devices, all came out brand spanking new and working like it did on the first day! Speedy and incredibly affordable!

One of the devices I brought in was a water damaged Mac Book Pro, the Apple Store told me it was a total loss of both data and the logic board. WS Techxperts not only fixed the machine in a couple of days, they also recovered all the data! These people are without a doubt magicians!

Not only did he fix my mac, he also helped me repair my broken phone screen and my PC desktop!

Highly recommend!

Carolina
16 January 2022 16:24

More than 5 stars. William is very professional and tells you upfront what is wrong with your phone/ipad. Repairs to both my ipad and phone done in a day

Peter
10 December 2021 20:50

I do not regularly post reviews but I have made an exception. We had a major issue with our desktop computer, something "cooked" in it. I dropped down to WSTechxpert and William was so friendly and helpful. The service was outstanding and the computer was repaired in less than 2 days not bad given the motherboard issue and in COVID times. The repair was inexpensive and the issue was well explained to a computer novice like me. I am happy to recommend and support this local business.

Nic
21 November 2021 3:51

The guys at WS Techxperts are fantastic. Repaired my iphone immediately, are competitively priced and super friendly. Cannot recommend them highly enough! 10/10

Carmelita
27 October 2021 4:48

Best tech repair love my new screen and high quality! Highly recommended ️️ Good customer service and friendly staff! Thank you so much!

Josh
25 August 2021 16:22

Legit (original) items/parts. Great customer service and a pleasure to deal with. Done quickly and at a later hour. Good prices. No problems at all, will be using them going forward. Highly recommend

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