Woolworths Opalia (Melton South)

Very nice and clean. Staff always help out when asked.
Thankyou for a wondeful shopping experience

I've never bothered reviewing a supermarket before but the customer service here was appalling. My $2 got stuck in their trolley and wouldn't come out, when I asked for help the staff flat out accused me of lying and claimed the coin was already stuck there.

It's a good place to shop but checkouts counters are minimal most times but service staff are great. They need to have better seafood produce especially fish fresh or farmed in Australia.
They have halal foods which I'd great.

I had a 'senior' moment today and tried to use a cancelled card. However, after calling my bank and realising my error. All was good.the cashier was extremely helpful and polite and I advised the manager at the service desk of her assistance.

Was okay until they decided you have to buy something in order to get cash out. Even at the self checkout? Lady made me spend 50c to get cashout when I used a self checkout? This should be a crime, what do you seriously gain from doing this other than the gain off loss? You probably don't care and won't even see this but whatever I'm changing to aldi

This little shopping plaza is getting busier. You can shop everything without any need to travel any further. You have woolworths, chemist warehouse, indian grocery, japanese, chinese, Indian restaurant, pizza place, hair saloon, gym, childcare and soon a swim school is opening as well.

Shops are fine, but I avoid going there (especially at school drop off or pick up time) simply due to the traffic. Single lane all the way, three schools, train crossing and numerous round-a-bouts.

I have turned to shopping here more regularly even though it is further than my closest woolies. Store is always in neat clean presentation and parking is easy when needing to have prams and kids in tow.

The Woolies inside of Opalia plaza in Cobblebank is large and spacious. It is clean and the staff is very helpful.

Its a woolie what else u expect.clean and green. Built like 2- 3 years ago in Opalia plaza so still looks newish. Usually find standard woolie stuff well stocked

Good variety of products and produce, everything cheap except the veges but we cannot blame Woolworth for that's!

Pathetic customer service by the lady in black. Seemed like the manager but the worst behaviour from her.

3 kid's riding scooters in the store and not 1 staff member said anything. They almost knocked off several customers. I told 2 different staff members and they didn't know what to do about it.

1st time shopping in this store and it's huge! Well presented and very clean. Excellent variety of products on the shelves

So rude staff and have no knowledge of own company's policies. I always shop there and i just went to buy USB charging cable, at check out i asked staff if it comes with warranty, he asked the other staff member and she told me once you open it we can't return it, and i asked what if i open it and it doesn't work can i return and she told me No! It's manufacturers warranty we don't return it, she told me it's like TV, manufacturer fixes it. And she told me it should work. Im still shocked thinking if cable doesn't work i have to chase manufacturer, how does that work. That was really rude attitude and its shocking they don't know their own terms and conditions whereas, woolworth clearly says if product is faulty we ll cheerfully refund, excahnge or repair the product. I ended up leaving the cable at the counter. But request to staff members please read your policies stop acting like you own woolworth.
Thank you

I love this store, it has lots of varieties of products plus Halal meat fridge and middle eastern products and the Bekaa dairy products are very tasty there.

What kind of service they provide? Need a good training to the staff at online orders. Bad behaviour and showing attitude doesn’t help Woolworths, but, yes, customer wouldn’t like to come there and order. I wish I could give 0 to the service I received. If the staff is unable to provide services then replace them with good staff. NOT a happy customer and i will never buy anything from here and also suggest others to not to come here.

Worst customer service ever had, instead of apology lady shows her attitude, Woolworths please provide them proper training.

I'm pretty sure the lady at the self checkout was following, trying to smell us as we were leaving.

Woolworths uses mobile phone jammers to prevent customers from making a decision when buying products. This wasnt an issue when they just opened the store as it was working fine but now you can tell the difference. You WONT have any reception throughout the store. Once out of the store reception comes back. Also tested with another 2 providers Vodafone and Telstra.