Woolworths Moonee Ponds

I do shop here i always check out for reduce prices especially meat section, great place to shop, they got your groceries need.varieties of meat, bakeries, toiletries, frozen food with the bottle shop connects to it. Good location with huge parking area right in front, Nice friendly services clean and tidy with all public transport connects not far away.

Yo you got the mochi stall, avos for days, bruh you seen the meat section? Woew mama.

They got milk, MILK. I wonder where dad went. Cause it wasn't mooneponds

There is a very pleasant lady named Valia and she's an absolute legend and an angel I recommend woolworth better give this woman a pay rise because she makes my day everytime I get served by her. Thanks Valia

Staff here are not bad, friendly, helpful.
Though there are things not on the selves at the moment due to focus, it pretty well stocked.

Another typical supermarket with all the usual choices of products to choose from. They even have a coffee shop within the supermarket. Car parking can be a problem during their peak periods so you need to be patient. Had a very cheerful and efficient young guy at the checkout.

The lady manning the self-checkout section this evening at approximately 5pm is rude and demonstrated no customer service whatsoever. Just shouting at the top of her lungs that plastic bags are no longer available, Instead of making the effort to direct customers to alternatives which had not been displayed on the usual racks at the entrance and exit of this section.

Uncooked bacon in BLT sandwich not fit for human consumption - Health risk
Regarding the Moonee Ponds Vic site, I am concerned that on the 30/5/23, I purchased a BLT sandwich with RAW bacon. This is a health and safety concern as raw bacon should not be sold in a BLT sandwich but should be cooked so it is fit for human consumption.

This has occurred on previous occasions and I informed a member of staff at the customer service desk a few months ago but felt this was not taken seriously and this reoccurrence shows Woolworths has no quality control or concern regarding this matter.

Fully stocked shelves, and Drew at the butcher section has excellent cuts of meat and his service is exceptional.

Ideally located, Woolworth Moonee Ponds offers a great range of groceries and Fresh Produce.
Close to the main Shopping Strip that is Puckle St, Lots of Parking and Public Transport.

One of my fave Woolies to visit. Plenty of parking and the store is very large and in charge. That's why I pick Woolies lol.

I really love this branch, it's quite beautiful and conveniently located in a lovely spot near to many other shops with a big parking lot. The timing is a super bonus too (until 12 am). Also they've got coffee machines there which is a plus. Staff are very helpful as well

Appalling service tonight from this store. When I went through the self serve registers, I forgot to scan and pay for 2 items. When I got the attention of the attendant, I asked softly if I could have her clear the screen so I could put them through. She abruptly stated, NO! You’ll have to lift everything off. I can’t help ya! ’

I have never had such appallingly rude service from this store like I did tonight. She displayed absolutely no empathy and clearly had no idea about customer service.

Management will get a visit tomorrow.

Some staff are nice, some are judgmental make you really uncomfortable.
Tonight around 8pm of the staff accused me of stealing before she check my receipt!
When knows got it wrong just left, without apologize!
Won't go back again

Staff aren't exactly welcoming.in fact they're definately NOT welcoming. I always feel like I'm intruding or am in their personal space. For goodness sake people are meant to be there. 7 YEARS AND MANY STAFF HAVE LEFT AND NEW STAFF COME. YET THE SAME DULL NEGATIVITY SURROUNDS THEM MAKING THE STORE DEPRESSING. I IMPLORE THE MANAGEMENT TO TAKE A GOOD LONG LOOK AND GET SOME POSITIVE STAFF WHO ACTUALLY WANT TO BE THERE. STAFF WHO WANT TO GENUINELY WANT TO HELP THE CUSTOMERS. STAFF WHO WANT TO GO THAT EXTRA BIT AND GIVE A LITTLE BIT MORE THAN THEYRE PAID TO DO. GENUINE PEOPLE PEOPLE. WITH A GOOD STRONG POSITIVE ATTITUDE. IT ALL STEMS FROM THE CEO? MAYBE THATS WHERE YOU NEED TO START!

This Woolies is one of the larger ones that has pretty much everything. The staff are friendly and helpful. It also has a cafe instore.

Woolworths Moonee Ponds reward their customers with a parking ticket! BE AWARE! Went shopping for less than 30 minutes to return to my car getting booked in a 1.5P Zone.
This Woolies block off parts of the car park for their own staff. Isn't parking for customers? And to think the manager couldn't help at all and said to contact the Council. The ticket people pointed to a tiny sign that no one would see unless you pointed it out (see picture). It mentions Woolworths parking permit. As a Woolworths customer I didnt think anything of it. The Council car park monitors said that the car park is owned by Woolworths and that they are paid to monitor and book people. Recommendation for Woolies Moonee Ponds would be to clearly Highlight these car park spots in yellow and place reserved signs like they do in the city? For my first time visiting this Woolworths, I will not be returning as this is a very bad experience. First fine I have ever received on a Sunday? I now have to waste my time to get this matter reviewed. At least a warning would have been sufficient enough. This has never happened at any other Woolies. And to think I was going to spend over $200 on a grocery shop here. Glad I didn't

Amazing store. Clean, spacious plenty of parking beautifully designed & situate, friendly staff. The complete package. Highly recommended you will not be disappointed.

Very big and busy store that has a wide variety of stock and plenty of registers open or people on the floor that are all happy to assist. Also has an excellent car park that is big enough to accommodate for the amount of people coming in and out of the shop.

Great supermarket but beware of parking for now, part of the carpark is blocked off with construction site offices.

We always shop here because it is always spotless and always find what we're looking for. Only let down are the express checkouts, very slow