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Wizard Carpet, Tile And Grout Cleaning

Address 367/189 Queen St, Melbourne VIC, Australia
Phone +61 438 554 830
Hours 09:00-17:00
Website wizard-cleaning.com.au
Categories Carpet Cleaning Service, Cleaners, Commercial Cleaning Service, Curtain and Upholstery Cleaning Service, Upholstery Cleaning Service
Rating 4.5 50 reviews
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Wizard Carpet, Tile And Grout Cleaning reviews

50
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Okan
13 September 2023 2:51

Within 2 hours from my phone call, Lisa had gone out of her way to organise my carpets to be steam cleaned. The team was a pleasure to deal with and their service was absolutely amazing. Great job guys!

Ryan
01 September 2023 22:17

Angelo did an amazing job of steam cleaning the carpet of my place. He arrived early and was friendly and efficient in his service. Great results for the cleanliness of the carpet too.

Helen
14 June 2023 3:24

Lisa and her team worked miracles on my tile floors and grout ahead of putting it on the market. The property had been vacant for over 6months and had many tradies through so very dirty, the change was remarkable - highly recommend!

J G
26 March 2023 11:50

Highly recommend! Tim was fantastic and exceeded our expectations. Professional and worth every dollar.
Lisa was prompt and super helpful with fitting me in last minute.
A great experience for sure!

Karolina
15 January 2023 7:51

I have used them a couple of times now and am very impressed with the service, professionalism and friendly staff. Highly recommend.

S Dwyer
12 January 2023 8:39

Peter and Lisa cleaned our carpets and tiles and provided professional and friendly service. We were very happy with the results and highly recommend them.

Siti
14 July 2022 14:31

I've just had my carpet steam cleaned by Angelo - he was so professional and was just a lovely person to interact with. It's an added plus to know that it's a family business - am always up for supporting local businesses!

My carpet feels brand new - it's like I've just moved in. Thank you Angelo for your tips on how to look after the carpets. Will def use their service again next time!

Mary
13 June 2022 12:52

I had my tiles and grout in main living room cleaned after having been in the house for 3 years.
Come up as new. Really nice and relaxed to deal with. Showed up exactly on time and tested a patch before he started to make sure I was happy.
Highly recommend.

Rebecca
26 May 2022 5:54

I had my carpet cleaned by Angelo this morning as part of a apartment vacate requirement. He arrived on time and was very friendly and knowledgeable. Not only did he identify areas of concern immediately, but he also gave me great advice and feedback on the cleanliness of the place. He cleaned the whole area quickly but also throughly. I really enjoyed our conversation but also am grateful for the fact that he did such a great job and took care to clean up after himself. The booking process for the carpet cleaning was very easy and I appreciate the company’s flexibility. The cost of the clean was also very competitive. I will definitely use Wizard Cleaning for future jobs.

Winnie
15 May 2022 11:22

Fantastic carpet steam cleaning done.
Angelo was great answering questions and addressing concerns.

Nadia
10 July 2021 1:23

Thanks Lisa. Great carpet cleaning service. Fast to respond, good communication, great value for money. Stuck to the quote. Very happy

OtterAbroad
21 April 2021 22:10

Delighted (again!) with the thorough and professional service. My son vomited in his room, our room, the hall.and all over my work chair. Angelo came out the same day I rang and did an excellent job. He even steam-cleaned and deodorised my chair for no extra charge. So helpful. I highly recommend this great company. Thank you!

Michael
05 March 2021 15:34

Emailed for a quote, never heard back. Called two days later and had a very sarcastic response when I asked a simple clarification about a quote. Unfortunately due to the abrupt and rude manner in which the lady had treated a potential customer, I simply decided to pay more and go elsewhere.

Jamie
27 February 2021 21:51

While moving equipment inside my apartment I heard a large metal bang in my kitchen. I assumed the equipment just fell on the ground, but it turns out the technician dented my fridge with the rod of the vacuum and didn’t even bother to tell me. I only noticed after the fact. Masks were mandated at the time in close proximity and they didn’t wear one.

Marina
09 February 2021 2:22

I used them yesterday and can’t be happier with the service. Came on time, very polite and friendly. Did a great job. Thank you

Amy
28 January 2021 19:32

Last minute booking and they fit me in as I'm a loyal customer now. Wouldn't use anyone else now as they are so quick and helpful and thorough.

I get my carpets cleaned every 3 months and these guys do such a good job and are friendly to boot!:)

Elisa
22 December 2020 20:11

Angelo was great! The carpets didn't take long at all and gave them the refresh that they needed. Would definitely recommend using them as a service. Can always expect quality work from a family run business.

Cyndi
13 December 2020 23:02

First of all I didn't use the service. My review is based on the communication with the company for a quotation.

Called them on Saturday 11th Sep afternoon but no luck, so submitted an online form with contact details on their website with the benefit of doubt it was a weekend. Called on monday late morning to follow up, managed to get through to a lady and got a quote, I mentioned I was checking a few other options and to call them back if I decided to go ahead. Called them back within 5 mins but no answer, so left a voicemail with my name and number that I wanted to confirm one more thing before proceeding. It's now Thursday morning and I haven't heard anything and have found another provider.

Update:
Attached my call record for reference. I was only able to get through the call once (second call), not sure why the owner said had answered my questions twice. Third one was when I left the voice mail. The only question I had left was if you have work permit in order to work under stage 4 restrictions, which I forgot to ask in my only call. Anyway seems like inquiries are only allowed once I guess, and if you don't confirm the booking in your first call, then goodbye to you. Good Luck

Adam
20 October 2020 15:39

Super quick to get back to me and they were able to fit me in last minute!
The results of the tiles were fantastic. Better than we thought they would be.
Couldn’t recommend more

Trent
29 September 2020 18:29

Amazing service. The team was professional, friendly and efficient. Had them steam the carpet for a one bedroom apartment. Would definitely recommend and use again. Price was very reasonable too!

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