Williams Landing Dental Clinic

Extremely disappointed.

Booked an appointment with a specific dentist a Month in advance.

They called me twice to confirm I was coming - even on the appointment day. Took day off from work- went in for the appointment and after half an hour wait I was just asked to see another random dentist.

No apologies or nothing and was just told this dentist would see you otherwise reschedule again in a month’s time

Are you guys for Real? !? !

As someone who avoided the dentist for years, I’m so happy I found Mary!
She’s kind and patient and even offered me some gas for my first check up! Now I weirdly like going to the dentist.
She has done my Invisalign program, and I’ve had great success.
She was also amazing with both of my children.
Definitely recommend!

Would give 10 stars if I could. Dr Patricia and her team are very patient and skillful. She always made my children feel good about visiting a dentist. My daughter has to get a tooth out and I have been dreading it for her but the procedure was just quick, painless and kids friendly. Thank you!

Severely overpriced, than other local dentists.
Went in for "consult" for ordering of dental crown implants and insitu only, actual surgery is being conducted elsewhere. "Dentist" did not listen and proceeded to do full dental plan with extensive recommendations for other procedures including reshaping of jaw line!? !? !
Be aware of costs and hidden procedures, glad I got several quotes prior to procedure, saved $2.5k for exactly what was required by professional.
Also consult cost $71!

Dr Mary Phan and whole team are sensational. I have a fear of dentists and they made me feel relaxed from my initial phone call. Thanks Tania!
Would highly recommend using their services.
Thank you to again see you soon.

Excellent front desk staff, excellent dentists. I have no hesitation in recommending them, probably the best dentists I have ever been too.

Dr Mary phan is excellent but you wont get appointment for long. I had gone for a preventative dental treatment thru smile.com.au & AIA vitality health fund considering there is no gap fee and when they run a quote I got out of pocket approx $75 despite having extras. Its not worth the price considering you will be paying lesser fee without insurance at other clinics. That was just for examination and scaling cleaning. No xrays or fluoride treatment.

I had my wisdom teeth removed at Williams landing dental and it was a smooth experience. Dentist and staff were helpful, considerate, and friendly. Clinic was clean and modern. Couldn’t have asked for more from a dental practice. Highly recommended.

The actual service requested was quick and efficient.the dentist on noting private insurance coverage recommended an additional service, for which the receptionist did not articulate out of pocket expenses (apart from providing an incorrect quote). Made me wait 40 mins after the service to correct the mistake in the final bill resulting in a reasonably high out of pocket expense for the additional service. Did not have the courtesy to apologise for the initial mistake.

The worst place to go. Expensive that 80% of the dentist and hide information to charge you extra at the end

Very happy with treatment and care given, best Dental clinic i have been to in over 50 years of going to Dentist.

Great experience! Thoroughly professional and admin team displayed wonderful communication. Dr Mary explains everything so it is easy to understand, I was given treatment options and she takes great care at making the patient comfortable. Thank you for easing my dental worries

Money minting facility with low quality services!
Dr Mary was not able to diagnose my pain even after 3 X-rays and I ended up loosing 2 teeth. I was told (very conveniently) wisdom tooth don’t matter so lets take it out and your pain will go away. Well here I am, still in agony because the real problem was in the other tooth which still persists.
Funny thing is I wanted to leave when Dr Mary told me about the extraction of the tooth she was not even sure was causing the pain but then as I was getting up from the chair, she said your invoice is already $350 you might as well spend another $280 and get it out and the rest is history.

So, after spending nearly $1000 I am back to square one and don’t know what to do as now I am told, now we know which tooth is causing the pain and we need to do root canal treatment which will cost you another $2000.

Honestly it’s not about the money, it just makes me wonder who should I trust if not the doctor and what did I do to deserve this?

Folks take care of your teeth, they don’t last forever. Be cautious before deciding who should look after your teeth like you do!
Thank you!

Mel & Maria are brilliant.
The service they provide is top quality.

From the explanations, to finding the best solutions, to the actual work, the whole team is amazing.

Super professional, caring and genuine. I am so glad I made the switch and trusted them with my dental health.

Thanks girls, I'm so glad to have found you!

Highly recommend. Lovely and helpful staff! I had a wonderful experience and will be coming back to them for future reference.

I made an appointment to see the doctor one month ago. I received the message at 10 am on July 7 and need to make another appointment. I received a confirmation a week in advance and confirmed it. Your service is so poor that I will tell all my friends not to go there

Can not fault this dentist. They are so caring and compassionate I have quite a large fear of dental work but they do all they can to make you as comfortable and stress free as possible. Dr Anna has been looking after my orthodontic needs for the past 2 years and is always so patient with me even though I am sometimes difficult. Dr Ben and dr Mary have done my dental work from fillings to cleans and are amazing at their jobs and always check in to see if I need any breaks. Nursing staff and reception are very welcoming friendly and efficient. They are a very good team and I’m glad I found them after having not so great experiences elsewhere. Will always recommend everyone go here!

Amazing clinic. All the staff are friendly and professional and make the dentist experience a fun one

Myself and my family have been attending the clinic for 4 years now and everytime we go we have a amazing service and always leave looking forward to our next appointment. The team Mary, Fiona, Mel everyone of the staff go far and beyond to make every visit comfortable and leave us feeling amazing. I have had serious dental issues and have seen a lot of dentists over the year's, Mary has by far the most experience and has restored all my issues given me a great smile and confidence in myself again thank you.

Ben and Abby are awesome! I've had a very good painless experience with my fillings so far while also improving my culinary skills. (?) The advice given to me has been personalised and always with my best interest in mind.

Mel is excellent with booking appointments and providing me with general advice.

I love getting a reminder text on Mondays.

The only slight inconvenience I have is that the practice is closed on weekends but Mel makes up for this by slotting me in at lunchtime.