WHSmith - Melbourne T4 (Gate 1)

This news agent company now operate a cafe T1 Melbourne airport called long shot…. Not cafe operates. Good concept but lacking the right equipment and experienced staff to deliver. 30 mins for a toasty… 1 cooker! Feel sorry for the team and their apologies they have to give to every customer. Good team just need a cafe operator to help them, not a book seller

Nice store but the prices are prohibitively expensive. Most items here cost more than they would to buy on a plane.

5: 29am and not even open to receive bad service! Says it opens at 4: 30am on the website. Update needed.

Really I’ll mannered and rude staff! Super expensive stuff even for an airport. The lady at register turned her face away after taking payment

Extremely rude and ill mannered staff. They do not know how to talk to customers or have basic customer service skills. Would not recommend this branch at all!

Lady working on the 23 of March on the morning shift, was the most disrespectful person, she was a team leader and she spoke to me rudely after entering the open store, refusing to serve me; making me go through self service while arguing with me! Worst public service ever!

$6 and the extra 9c for a Dare when usually $3.85 and $6.99 for a V can when they are $12 for a 4 pack.then an extra 7c surcharge for the tap.absolutely pathetic!

Stocks everything from snacks, waters, juices, soft drinks, chocolates, books, magazines. Travel essentials like adaptors, chargers, sanitisers etc.

Nice shop
Bought a new book
My experience was detracted from by the store having 2 prices depending on how one pays!
Suggest as a customer, I wish to pay the advertised price in the easiest possible manner, which is paywave
If they wish to cover the cost of payWave it should be in the advertised price, not added on at the till
I won’t be back