Westmeadows Medical Centre

The doctors have been supportive and informed my husband about his diabetes. They followed up with all his medical testing. Excellent service.

Rudest receptionist, unhelpful, first she didnt understand what i was saying i have to repeat myself 10 times and after thay she put me on hold 15mins, and spoke to me in very loud voice.
And have to wait 2 hours to see the doctor,
This clinic has been a nigthmare.
Glad, i found a better one

Really have to agree with the majority of reviews on here. The doctors are good, but the receptionists at this clinic really diminish the overall experience. I had booked an appointment for a family member who has a very rigid work schedule that really clashes with the business hours of the clinic. I was finally able to book an appointment and was finally relieved. When we went to the clinic the day of the appointment, we we were told that they weren’t accepting new patients, even though I had told the previous receptionist that while I had been to the clinic before, the person I was booking for hadn’t. The receptionist on the day was super rude, and took no responsibility for the situation. When we had said that they had booked the appointment knowing all of this, we were told that it wasn’t their problem, and that we had to leave. The receptionists have no integrity or care for their job. Imagine my surprise a couple days later when I received a letter in the mail stating that my ENTIRE family, including several children were no longer welcome to the clinic. It is absolutely ridiculous. The business model of this clinic needs a serious update, and all members of staff, including management need to value their jobs enough to uphold their own words and promises. I would seriously recommend everyone to skip this medical clinic, and go elsewhere if you would like a family doctor who listens and values your opinions. I would’ve assumed that the people they put forward as age face of their clinic would be more respectful and have more integrity towards the patients they see everyday. We were essentially kicked out of a clinic we were going to for quite some time just because the receptionists seemingly decide who is worthy of an appointment depending on their mood at the time, despite being given all the information. The management really needs to set a better standard as who they are putting forward as the face of their business.

Waited over an hour to see a doctor. What's the point of making an appointment if you're going to make people wait. If you can't keep your appointment time don't book it, or don't overbook.

I have been coming to this clinic for 5 years and the doctors are great Dr Ban is the best doctor I have met but unfortunately the receptionist there are extremely rude like they are on a power trip disrespecting patients which are actually customers of the clinic. I had one extremely rude girl say to me I have an attitude when to be honest I have never seen anyone as rude and having a bad attitude in manner as this girl. I’m appalled with the way she spoke to me and think she should learn how to speak to people

Met Josephine Ayad, Diabetic Educator, what an amazing, knowledgeable, and easy to talk to educator. Right away she made me feel comfortable, really listened to my ailments, took great care with my wellbeing and needs. I will be back to see her again. If you need help with your Diabetic management and getting the government grant. See Mrs Josie Ayad.

Dr David Lee has been my Dr for near 15 years.
He is honest in his decisions for you because I solidly believe not only does his diagnosis be right but He will be clever in understanding you but He is resourceful.
He is intelligent enough to know the problem you have with clarity and at times I've felt like He k own your physical & mental health before you do.

Been with this center nearly 10 years. They do take care of your healthy at the best way they can do. Thank you Doctors, Nurses and some of staffs. But make sure you did your appointment booking as they are extremely busy!

Definitely 5 Stars for this medical center and the professional and friendly staff.
Thanks Guys.

Dr David Lee is the best dr and dr al Zuhairi as well.
We have been seeing dr lee for many years he is always passionate and caring. When we dr Al Zuhairi he is the same as well. The staff are friendly and lovely.
The only issue is no online booking available which is not convenient for me sometimes.

Highly recommend clinic

Very bad clinic have to wait long to see the gp atleast 2 hour i had wait to see my gp even no patients are there
I would not give even 1 star
waste of time
Not good service at all not good doctors