Werko Pty Ltd

Easy to use website
Quick delivery
Quality products.
Love the face masks.excellent product
I have full confidence using Werko products.

Disappointing Service and Order Inaccuracy at Werok
I recently had an unsatisfactory experience with Werok, which unfortunately was not an isolated incident. This was the second time in the last three weeks that I received an incorrect order. When I contacted their customer support for assistance, I was met with a response that was far from helpful.

The representative indicated that they were overwhelmed with correcting errors, which does not instill confidence in their operational efficiency. Furthermore, they requested that I take photos and fill out forms to rectify the situation. Given my busy schedule, this was an unreasonable ask and not a customer-friendly solution.

Effective customer service should aim to resolve issues with minimal inconvenience to the customer, but this was not my experience with Werok. Instead of a seamless resolution, I was left with additional tasks and a sense of frustration. In a market with numerous alternatives, this level of service is not competitive.

I have decided not to engage further with Werok and will be exploring other companies for my needs. It's disheartening when a business does not value its customers' time and satisfaction.

This is our 2nd purchase and the delivery time is excellent and fast. Keep up the good work.

The contoured shape of the mask works well. Nose bridge flex could be stronger. Ear loops are good length but inclusion of adjustable extension piece for better ear protection would help. Good product overall.

Very responsive, when incorrect size of glove sent, but corrected the error very quickly so I could send the incorrect pair back and received the correct pair within a day or two, thanks very much to Pina! Very helpful and efficient! Will definitely be using Werko again!

Have been dealing with the team for over two years now and they have great products, fantastic prices and exceptional delivery!

I bought theses on the recommendation of my doctor (as she was wearing one in her practice) as the best ones she thought would protect me and my husband from covid and other germs while travelling on a plane overseas.

Purchased a bulk box of ear plugs. They are very comfortable and significantly cheaper buying from a shop. A box lasts me years!

Nice quick service and the gloves are perfect for their intended use: working on my bikes.

Great Service.
Good place to replenish your required Covid Masks
Well Done
Thanks
Bazza Bullock

Placed my order mid to late afternoon and received my order within 3 days.excellent service, would definitely recommend.

I placed my order and was easy to do my order turned up on time and efficiently delivered would use again.

Great online shop to buy gloves and safety accessories. They also have disposable baby change pads in bulk packs. Good prices and fast shipping.

The experience was great and efficient. The products arrived quicker than expected. Will use them again.

Good product and is fantastic to use and value for money. Will be ordering again from this company.

Masks did not arrive so I rang werko and a very efficient woman told me she would find them. They were in Sydney and were delivered to Grazag Guyra within two days.

Werko got my order to me before Christmass despite the delays affecting most companies. There was an small issue with the delivery company and Werko quickly sorted it out. I'm also very happy with my purchase, it looks great and the quality is great.

Prompt in their shipping - let down was AustPost who seem to have lost track of the order for a while.
Very happy with the product and with the follow up when trying to track down the order.

I was looking for replacement soap for Solvol that has been discontinued. GritMitts seems the only alternative

Good Company to deal with online Order and Delivery
Very quick Delivery After the Payment was processed.
I would recommend this company to do your online Order.