Waverley Toyota

Arrogant service branch manager, not willing to listen even a simple issue and straight onto deny allegations. Hopeless n it's not Waverley Toyota culture.

Jay’s service when dropping off my car and collecting is one of the best. I always recommend my friends here because of him

Great experiences here, staff were great & friendly in helping me choosing the right car.

This time it was bad, they didn’t cleaned my car properly, just service. It might be money thing, but they always took good care on my car before. Complementary clean was always there, but not any more. Sad to see losing them, will try another Toyota service Center again

Incredibly Patient, Excellent reception upon arrival, service quick and through.highly reccomend

I had an outstanding experience with Paul (Technical Advisor) and Mohamed (Service Advisor) at Waverley Toyota Service. Their expertise, professionalism, and genuine care for customers were impressive. They listened attentively, provided valuable recommendations, and ensured my complete satisfaction. Their friendly and efficient service, combined with their exceptional knowledge, made my visit truly remarkable. Highly recommended!

I was change my turbo with them the charge me $4229 and after 11 months my turbo again die and the keep my car more then one week and after that the making excuses one the saying the exhaust effect on turbo and the manager Tony he is very rude person and disrespectful person
The trying to take more money and push me to buy new turbo for $2500 be careful guys if this happen to you guys never accept and don't pay for them again if this happens to anyone please let me know don't take your car to there the are just scam

No good treatment to the customers even though they represent Toyota. I paid them over 30k$ for a brand new car but one tyre was faulty and they blamed me that there is nail, before give them the tyre I checked it and there is no nail at all nor screw. Very bad experience and treatment from Waverley Toyota

I couldn't be happier with the service from Waverley Toyota. Paul, Mohamed and Michael have done a fantastic job of solving a couple of mysterious issues with my beloved classic Sportivo and she now runs like a Swiss watch! Customer care, communication and expertise are the full package. A+

Excellent place for Toyota servicing! I've brought my Toyota Corolla here many times now and after each service, my car drives so smoothly and just like new. Friendly, knowledgeable staff, a shuttle service for locals (Dropoff and pick up from home) and great coffee in the waiting lounge! I have absolutely no complaints about Waverley Toyota. The professional team at Waverley Toyota will not dissapoint. Highly recommended ‍️Mickey

7 hours to do a oil change and a few inspections. Got a call half an our before I picked up my car to tell me the brake pads need to be replaced and if I can bring it back tomorrow. REALLY.
I’ve had to take the day off from work to get the car serviced.
No effort from the service team member who’s name I won’t mention to try and accommodate me.
The lame excuse I was given was that 65 cars were booked in on that day.
I guess that’s my fault.

Thank you so much for being honest and helpful, I will always use Waverley Toyota to take care of my car

Excellent service. Staff very responsive. Prompt and service completed prior to time frames provided.

Total rip off, highly not recommended!

Charged $211 to tell me the same fault I advised the first day I dropped off the car. Worst customer service ever in my life, as everyone in there office seems to be poking nose in other people’s discussions, GO LEARN SOME MANNERS MATE, and of course you got your lesson already.

An absolute rip off. Waste of time. Don't go there. The only thing they want is your money that’s all.

Hi, I would like to thank James and the team. James was very helpful and honest. I was told my 4 yrs old vx Prado needed new 3D camera replacement, Sensors and steerwheel adjustment price range was btw $2000 & $1750 which was all lies.

So I called up other dealers and I ended up driving to Waverly Toyota service, I met James he looked into my car and said everything works the switch was off that's why sensors were not working everything was excellent nothing needed replacement as I got told from other Toyota dealership.

Got my car serviced anyway it was due
only cost me $350

Guys any problem with your car go see James his the Man. 5 star for James!

Thank you Mohamed for your great customer service when I had my car serviced recently. All queries were listened to, checked and reported back to me. The cost was very reasonable.

Excellent service! 26/7, My remote to my 25 yr old camry was replaced at one day notice. From the moment l arrived l was greeted by a friendly and courteous man, and given the total cost up front.
Waited in their warm lounge, telly on, coffee, and newspaper.
Thanks heaps guys, so happy you had my remote in stock!
My Camry is still going strong on the road,
Oh what a feeling!

James has provided me with a wonderful service!
I rate him 10 out of 10. Thank you James!

The best service any person could ask for. Friendly, helpful and priced right. Have been servicing 2 cars from new for 9 years and have never had a complaint. Having just bought 2 new cars, there is only one place they are going.