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VoiceX Communications

Address Level 2, Suite 2/424 St Kilda Rd, Melbourne VIC, Australia
Phone +61 1300 551 778
Hours
Monday08:30-17:00
Tuesday08:30-17:00
Wednesday08:30-17:00
Thursday08:30-17:00
Friday08:30-17:00
Website www.voicex.com.au
Categories Office Equipment Supplier, Computer Software Store, Transcription Service
Rating 5 20 reviews
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VoiceX Communications reviews

20
Sort by: date highest rated lowest rated most helpful
fre
15 January 2022 19:21

Great service; purchased Dragon V15. Johnny and the Team were helpful & knowledgeable and willing to go the extra mile; couldn't be happier I chose them for my purchase.

Dominic
01 November 2021 12:38

James provided me with some of the most knowledgeable, precise and efficient service for my dragon software issue, I have ever experienced and as a trainer myself I know a thing or to about service - thoroughly recommend Voice X

Lisa
25 October 2021 23:17

Quick and efficient service. Very knowledgeable in what they were doing and explained the process to me as they went along - I would highly recommend using VoiceX for any IT jobs you require.

Christopher
20 June 2021 9:38

I have been happy with digital dictation support over the years particularly from James but today I received platinum service form James on general IT support for use of OneDrive on my iPad; Thanks James!

Greg
09 April 2021 18:24

As usual, James was able to diagnose the problem I was having and sorted it out expeditiously, explaining as he went.
I have absolute confidence in James' workmanship and manner.thankyou

Peter
15 February 2021 14:26

After many years using Dragon Medical Practice Edition (through to Version 4 most recently), I have made the switch to Dragon Medical One and could not be happier with it. The simplicity and ease of use are a delight and the accuracy is amazing straight out of the box, far surpassing DMPE even before customising my vocabulary.
Voice X seem to have their own "behind the scenes" customisations, which I am sure have contributed to my seamless experience. Support from James Sing has always been tailored to suit my needs and (limited) level of IT proficiency. I am very satisfied with DMO, which delivers user-friendly voice recognition that simply works.

Tom
08 February 2021 6:10

These guys are truly a five-star operation. I have purchased Dragon, speech Mike Air, and a PowerMic III through their set up which reflects excellent customer service. On occasions where I have had even minor faults, customer service has been same day and a very high standard. This included warranty service for the speechmike air. Big shout out to James who was very helpful for remapping functions in Dragon. I use them for all my dictation equipment now due to the great service. Thanks again

John
20 January 2021 20:18

Great team especially Emily and James the tech wizard, excellent prompt support highly recommended.

Prasanna
20 January 2021 12:58

I have had technical support from James a couple of times one year apart. He is simply excellent. Quick diagnosis and solutions. Great advice

Jorg
28 November 2020 11:30

As always a professional experience! James is always on time with calls and efficient in all aspects.
Thank you

Frank
29 August 2020 13:49

Another brilliant session with James who has been guiding me on all things to do with voice recognition, transcriptions etc for several years. Fabulous value and happily recommended.

Geoffrey
29 July 2020 16:18

Excellent service with a very patient James taking me through the installation of Dragon. Thankyou James!

Nicole
26 July 2020 3:50

James Sing from VoiceX is outstanding. Such a clever man and impresses us every single time. We have dealt with past technicians who have literally ruined our system and James always comes in and saves the day! James is professional, intelligent and personable.

Jim
17 June 2020 19:21

Many thanks to the team at Voice X for straightening up my Dragon. The system operates in a superior manner to that previous. General guidance and tuning of the program has improved my efficiency and voice recognition significantly.

glen
16 June 2020 13:47

Johnny Moore sensational help and service. Persuaded us to purchase the program and microphones

Colin
02 June 2020 21:29

Appreciated the prompt same day response to resolve an annoying issue with my handset transferring data to the computer.

Jennifer
27 April 2020 12:00

James from VoiceX helped my boss and I upgrade our dictation and transcription modules to the latest version of SpeechExec Pro. It was so easy and seamless with James' online technical support and we are very happy with the result and the efficiency of the program. The service was very professional and complete!

Max
22 April 2020 11:22

Ever since I've ventured into using Dragon naturally speaking I've developed a close relationship with Voicex communications. The service they provide has been excellent and the advice has made experience enjoyable and rewarding. There is no doubt that there is a lot of power in the written word, being able to communicate it using the Dragon system and the support of Voicex is given the continual access to friends and family And the wider world in which we all live. Allowing for the exchange of ideas and views and opinions in a more meaningful way, taking time to think through what the written word and communication should be, clear in its intent and sharing ideas and views with others in a respectful way. Kind regards Max Fehring

Lesley
13 February 2020 16:08

I cannot speak highly enough of the expertise of the staff at VoiceX. Whether purchasing upgrades, seeking advice on product purchases or general IT support, without exception the staff make themselves readily available, follow through in a timely fashion and are unfailingly patient and respectful in their attitude. I highly recommend VoiceX.

David
28 September 2019 19:56

Awesome experience. We needed a product urgently, the team were really responsive and helpful and went above and beyond to help us out of a bind! Got the item we needed same day. Thank you.

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