VoiceX Communications
Address | Level 2, Suite 2/424 St Kilda Rd, Melbourne VIC, Australia | ||||||||||
Phone | +61 1300 551 778 | ||||||||||
Hours |
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Website | www.voicex.com.au | ||||||||||
Categories | Office Equipment Supplier, Computer Software Store, Transcription Service | ||||||||||
Rating | 5 20 reviews | ||||||||||
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VoiceX Communications reviews
20Great service; purchased Dragon V15. Johnny and the Team were helpful & knowledgeable and willing to go the extra mile; couldn't be happier I chose them for my purchase.
James provided me with some of the most knowledgeable, precise and efficient service for my dragon software issue, I have ever experienced and as a trainer myself I know a thing or to about service - thoroughly recommend Voice X
Quick and efficient service. Very knowledgeable in what they were doing and explained the process to me as they went along - I would highly recommend using VoiceX for any IT jobs you require.
I have been happy with digital dictation support over the years particularly from James but today I received platinum service form James on general IT support for use of OneDrive on my iPad; Thanks James!
As usual, James was able to diagnose the problem I was having and sorted it out expeditiously, explaining as he went.
I have absolute confidence in James' workmanship and manner.thankyou
After many years using Dragon Medical Practice Edition (through to Version 4 most recently), I have made the switch to Dragon Medical One and could not be happier with it. The simplicity and ease of use are a delight and the accuracy is amazing straight out of the box, far surpassing DMPE even before customising my vocabulary.
Voice X seem to have their own "behind the scenes" customisations, which I am sure have contributed to my seamless experience. Support from James Sing has always been tailored to suit my needs and (limited) level of IT proficiency. I am very satisfied with DMO, which delivers user-friendly voice recognition that simply works.
These guys are truly a five-star operation. I have purchased Dragon, speech Mike Air, and a PowerMic III through their set up which reflects excellent customer service. On occasions where I have had even minor faults, customer service has been same day and a very high standard. This included warranty service for the speechmike air. Big shout out to James who was very helpful for remapping functions in Dragon. I use them for all my dictation equipment now due to the great service. Thanks again
Great team especially Emily and James the tech wizard, excellent prompt support highly recommended.
I have had technical support from James a couple of times one year apart. He is simply excellent. Quick diagnosis and solutions. Great advice
As always a professional experience! James is always on time with calls and efficient in all aspects.
Thank you
Another brilliant session with James who has been guiding me on all things to do with voice recognition, transcriptions etc for several years. Fabulous value and happily recommended.
Excellent service with a very patient James taking me through the installation of Dragon. Thankyou James!
James Sing from VoiceX is outstanding. Such a clever man and impresses us every single time. We have dealt with past technicians who have literally ruined our system and James always comes in and saves the day! James is professional, intelligent and personable.
Many thanks to the team at Voice X for straightening up my Dragon. The system operates in a superior manner to that previous. General guidance and tuning of the program has improved my efficiency and voice recognition significantly.
Johnny Moore sensational help and service. Persuaded us to purchase the program and microphones
Appreciated the prompt same day response to resolve an annoying issue with my handset transferring data to the computer.
James from VoiceX helped my boss and I upgrade our dictation and transcription modules to the latest version of SpeechExec Pro. It was so easy and seamless with James' online technical support and we are very happy with the result and the efficiency of the program. The service was very professional and complete!
Ever since I've ventured into using Dragon naturally speaking I've developed a close relationship with Voicex communications. The service they provide has been excellent and the advice has made experience enjoyable and rewarding. There is no doubt that there is a lot of power in the written word, being able to communicate it using the Dragon system and the support of Voicex is given the continual access to friends and family And the wider world in which we all live. Allowing for the exchange of ideas and views and opinions in a more meaningful way, taking time to think through what the written word and communication should be, clear in its intent and sharing ideas and views with others in a respectful way. Kind regards Max Fehring
I cannot speak highly enough of the expertise of the staff at VoiceX. Whether purchasing upgrades, seeking advice on product purchases or general IT support, without exception the staff make themselves readily available, follow through in a timely fashion and are unfailingly patient and respectful in their attitude. I highly recommend VoiceX.
Awesome experience. We needed a product urgently, the team were really responsive and helpful and went above and beyond to help us out of a bind! Got the item we needed same day. Thank you.