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Vodafone Melbourne

Address 256 Flinders St, Melbourne VIC, Australia
Phone +61 3 9560 8778
Hours
Monday09:00-19:00
Tuesday09:00-19:00
Wednesday09:00-19:00
Thursday09:00-19:00
Friday09:00-19:00
Saturday10:00-18:00
Sunday10:00-18:00
Website www.vodafone.com.au
Categories Telecommunications Service Provider
Rating 4 40 reviews
Nearest branches
Vodafone Melbourne Bourke St Mall — Shop 1-3 Bourke Street Mall, 253/267 Bourke St, Melbourne VIC
Vodafone Melbourne Central — L01 139A, Corner La Trobe Street and Swanston Street Melbourne Central Shopping Centre, Melbourne VIC
Vodafone Partner Richmond — Shop 2/163 Bridge Rd, Richmond VIC
Vodafone - South Yarra — Pran Central Shopping Centre, g9/325 Chapel St, Prahran VIC
Similar companies nearby
Yes Optus Prahran — Pran Central Shopping Centre, G1/325 Chapel St, Prahran VIC
Yes Optus — 253 Bourke St, Melbourne VIC
Telstra Shop — 246-260 Bourke St, Melbourne VIC
Telstra — Victoria Gardens Shopping Centre, Victoria Street, Shop SP001/Cnr Burnley St, Richmond VIC

Vodafone Melbourne reviews

40
Sort by: date highest rated lowest rated most helpful
Joseph
16 August 2021 15:45

I went to the store and I wanted an upgrade on my existing plan. Yin, the manager was very helpful and patient with all my queries. Now I’m getting a new iPhone with a lot of data as well. The service is impeccable I highly recommend this store.

pas
07 August 2021 22:57

Great service, they took the time to help me getting my home and business plans set up without any hassle. Highly recommend this store and team.

Xuhi
03 August 2021 5:20

I am so appreciated and Thank you so much for your excellent customer service. I love this store of Vodafone Flinders St. I met AK who is staff there. She is the best and great service. I would like to give her 10 stars.
Thank you again and now I have great new iPhone12 pro Max and great plan for my loyalty network with Vodafone for over 10 yrs now
All the best

Linda
23 July 2021 11:12

The customer service in this store is second to none and I have been bringing all my family and friends over the last 4 years. Keep it up.

Thisara
16 December 2020 16:02

Terrible service. Cant even talk to people who do NBN. Do not ever use vodafone. I am still receving bills for what I never used and can not contact them to disconnect the NBN connection. Hours of time wasted. Terrible.

Rajkumar
23 September 2020 7:30

Best vodofone around melbourne. Best customer service and helpful staff. Helped me to setup my phone my icloud account as well. They assist afterwards as well if we get any problems in future with phones and accessories. Had visited other shop as well but the service i got from this store is just amazing. You wont regret from anyway visiting this shop.

Wesure
18 September 2020 2:15

For all you small business owners out there, I strongly recommend you go visit Vodafone Flinders St and speak to the Dealer Principal, Yin Aye. Excellent customer service, fun store and super friendly & helpful staff. Very happy with our small business phones & NBN plans.  Highly recommend, best Vodafone store in Melbourne.

Robert
13 September 2020 2:16

Wow I have not experienced this good customer service in a while, thank you claire for setting up me with great plan!

Deepika
09 September 2020 3:05

AK was very friendly and assisted us through all sorts of questions we had. Came in to enquire about the apple iPad and ended up buying the apple watch series 5 and iPhone 11 pro max. Definitely satisfied with the customer service and would walk-in to this store for any future purchases as well.

Chris
04 September 2020 1:25

I had an outstanding experience when visiting this store. Yin was incredibly professional, informed and helpful. She took the time to take me carefully though the steps I needed to get the best experience from Vodafone. She was thoughtful and took the time to ensure that all was well. Highly recommended for service and efficiency in every area. Terrific.

Natalia
02 September 2020 7:23

The best experience I have received so far from this store, all are really friendly and helpful. Thanks Vodafone for awesome service.

Arrum
19 August 2020 16:30

Akari has been very helpful on assisting me to choose which phone to buy and explaining all the details I need to know about Vodafone.

Definitely recommend this store!

sava
15 August 2020 14:24

Thanks so much for my new phone! Excellent service and very knowledgeable staff. Wouldn't recommend going anywhere else.

leonardo
13 August 2020 4:44

Claire was the best, she changed the number from Optus smoothly and we love her service! The best Vodafone store in Melbourne:)

Angela
11 August 2020 23:26

Excellent, knowledgeable, compassionate and personal customer service. I have made contact with Vodafone Melbourne for NBN service when I needed to work from due to Covid-19. All the staffs I spoke to especially Claire have been nothing but fantastic. They have listened to my requests and dealt with them in a professional yet compassionate manner something that is very hard to come by at the moment. I am so very appreciative of the way I have been treated during this uncertain time and highly recommend this store for everyone for their customer service skills. Thank you Vodafone Melbourne

Alisa
05 August 2020 15:25

Excellent services and great knowledge and suggestions. All my phones and accessories are from here. Definitely recommend

polyteknika
31 July 2020 7:58

Wow great service. Now generally I’m one of those lazy people who hates setting up a phone and transferring all my contacts and pics across but Clare set it up for me without me having to lift a finger. Even had time to swing by Degraves for a coffee whilst everything was being set up.
Super happy with my new iPhone 11 Pro Max.
Again, exceptional service from Clare, highly recommended.

Kabindra
27 July 2020 16:55

Customer service was too great and the way they assist customer clearing doubts and clearifying things was just awesome. Best vodafone shop you will ever visit around melbourne.
#Bestcustomerservice_Experienced️

Sarah
26 July 2020 18:54

Great and personalised service provided by Claire. She was helpful and getting a new phone was so easy! Will be recommending to all my friends:)

Mi Aye Mon
27 May 2020 14:38

Very good service from Claire, she was really patient in setting up my phone! I will tell my friends about this store:)

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