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Vodafone

Address 37 McCombe St, Rosebud VIC, Australia
Phone +61 3 5982 1005
Hours
Monday10:00-17:00
Tuesday10:00-17:00
Wednesday10:00-17:00
Thursday10:00-17:00
Friday10:00-17:00
Saturday10:00-17:00
Sunday11:00-15:00
Website www.vodafone.com.au
Categories Telecommunications Service Provider
Rating 4.6 37 reviews
Nearest branches
Vodafone — Bayside Shopping Centre, Shop G19Q, 28 Beach St, Frankston VIC
Vodafone Karingal Hub — Karingal Hub Shopping Centre, Shop 111/330 Cranbourne Rd, Frankston VIC
Vodafone — Kiosk SP038/125 High St, Cranbourne VIC
Vodafone — 3032/1239-1241, Nepean Hwy, Cheltenham VIC
Similar companies nearby
Optus — Shop 12 Rosebud Shopping Centre Cnr Boneo Rd &, McCombe St, Rosebud VIC
Telstra Store — Rosebud Plaza Shopping Centre, Boneo Road Tenancy R13 & R13A, Cnr McCombe St, Rosebud VIC

Vodafone reviews

37
Sort by: date highest rated lowest rated most helpful
Jeffrey
16 October 2023 2:41

I found the girls very efficient and quick, even if they were very busy with other customers and they help me out tremendously yours, Jeff

Heather
13 August 2023 12:39

I went into the Rosebud store this afternoon, feeling confused and frustrated, after trying to organise a new sim over the phone. The guy in there was so very helpful and friendly, and patiently organised everything for me. He was training a girl at the time and want to thank both of them. Very impressive customer service.

alysha
19 July 2023 21:01

My dad was there on Saturday. The manager Steve was extremely helpful and made the process so easy.

Chantal
12 May 2023 18:24

Riya has been very helpful. She is an excellent worker. Good Communication. I would recommend Vodafone to my friends & family

Susan
29 June 2022 7:36

Honestly, I've had both really good and really bad experiences here. It does depend on who you get.

Jenny
23 June 2022 8:11

I can't speak highly enough about the staff. Reah & Stephen helped myself & family 1000%.

Froggi
19 June 2022 0:34

I am a commercial customer with a commercial account.
I run approximately 10 phones now I’ve been in the store quite a few times all the staff are okay one of the staff members particularly Stefan he knows his stuff I would say 25 years running my own business and dealing with mobile phone stores that this guy has more knowledge than any of the people I’ve ever dealt with in 25 years what a gentleman.

Stefan keep up the good work.

Thank you for your help much appreciated.

Emma
26 April 2022 15:03

Went in to enquire about bundles as we already have nbn with Vodafone. Steven was an amazing help. His customer service was 10/10. He even transferred our current mobile numbers from another provider to Vodafone in 3-4 minutes. Ended up getting a bundle with 4 devices, including home nbn and 15% off all 4 services. Steven ensured we got tired all set up before we left. We went from having 3 different providers and now all are consolidated into one. Could t be happier and Steven made it so easy. Highly recommend.

Badar
23 March 2022 8:44

Riya Khan from Vodafone Rosebud Shopping Center:
Riya provided excellent customer services and with best deal for my new phone and package. She was very courteous and given as much time as I wanted to decide on what option I want to choose.

Sorrento
24 February 2022 17:50

BIG thank you to Stephen from Vodaphone Rosebud for excellent customer service. We left the shop with a fully set up phone thanks to his patience and professional approach. V.happy!

James
04 February 2022 19:41

Stephen was exceptional, going above and beyond to help on all my queries. He also improved plans and saved me money I didn’t know was even possible. He is an asset to the company!

Lance
24 January 2022 5:10

Best customer experience. Riya was so helpful with both my phone and contract and my partners new phone. Will definitely recommend to family and friends and will definitely be back

Robert
04 October 2021 1:38

I went into the Rosebud Vodafone store with a suspect Iphone 7. Stephen identified the issue straight away and told me my options. I decided to purchase a new phone and he was fantastic. Presented me with my phone options, as well as differing plans. With that sorted, he then got my phone up and running and transferred all of my contacts, photos and other details, so that my new phone operated perfectly. I couldn't be happier with the service that Stephen afforded me and it took an enormous amount of stress out of my life. Thanks heaps, Stephen!

Teresa
29 July 2021 16:55

Stephen was excellent. He set up our new phones for us as we don't know how to do that stuff and very happy with all the data we now get on our new plans.

Annie
18 July 2021 14:25

I needed a new phone and plan so I can use the covid tracing app. Stephen was great. He helped me set everything up as I don't know any of this stuff which was really appreciated. I got a great deal too!

Mark
14 July 2021 16:41

Stephen was great. We got a new phone deal that was better than the previous one and he set up the new phones and helped us reset our passwords which we forgot so we had very little to do to get our info on the new phones.

Lyn
06 June 2021 17:22

Snehal Dave and Stephen from this store gave me a really good deal and I am very happy with his service. 10/10.:)

Jillian
05 June 2021 7:44

Stephen was fantastic. He set me up with a great deal and got my new phone set up for me. Highly recommended. Will come back for my next phone.

Peter
31 May 2021 9:36

Stephen was extremely helpful setting up new phone. Highly recommend his knowledge and great customer service.

David
23 May 2021 3:56

I would like to thank Steven for all his help with my new phone and setting it up went out of his way to help thank you very much

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