Vicway Australia
Address | 2/10 London drv. Bayswater, 20 Earl St, Airport West VIC, Australia | ||||||||||
Phone | +61 3 9338 6698 | ||||||||||
Hours |
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Website | vicway.com.au | ||||||||||
Categories | Garage Door Supplier | ||||||||||
Rating | 3.7 12 reviews | ||||||||||
Similar companies nearby Victorian Roller Doors(aust)pty ltd — Factory 1/27 Allied Dr, Tullamarine VIC Garage Door Solutions — 7/7 Commercial Ct, Tullamarine VIC |
Vicway Australia reviews
12 As a garage door installer, I recommend Vicway to everyone.
Good customer service and reliable products.
Thank you
My garage door and my remotes were not responding. Best service and support I could have asked for. I cannot thank you enough for helping me today. Highly recommended.
Responded to my request, completed repairing my carage door and installing new opener in the same day. Very good materials and highly skilled workmanship. I wouldn't hesitate a moment in recommending them as experienced, honest and efficient.
Very happy with the service. Prompt and efficient. Even helped me put things back on my shelves once the garage door was serviced.
Sam from Vicway has been very helpful. He showed up on the time for the scheduled appointment and fixed the garage door motor for us. Thank you Sam. Highly recommended.
I have a garage door opening issue after the power cut. Vicway Australia remotely assist me solving the problem. Very nice person and did not charge any service fee. Very impressive
Great after sales support service. Had an issue with the door and Vicway were able to guide me through the resolution over the phone without having to get the original installer involved.
Hey Sam, I bought a remote yesterday from you.
Your instructions were perfect mate, got it first time and it was seamless.
Thanks
After service is horrendous to non-existent.
Don't wait until you have issues with your roller doors to contact Vicway, best avoid altogether.
Garage has not been responding to the remote control.change batteries - that isn't it.
Manual is confusing.then I find the small print.garage door mechanism will need servicing at 6000 cycles, seems it is programmed to stop working.it is set up - so you HAVE to call their service people -
Garage has not been responding to the remote control.change batteries - that isn't it.
Manual is confusing.then I find the small print.garage door mechanism will need servicing at 6000 cycles, seems it is programmed to stop working.it is set up - so you HAVE to call their service people -
Disappointing service. We have 3 of these installed on our garage and they play up quite a bit. Now trying to get a manual and I can’t get a response to emails. When I finally get a reply, all they say is “call our office”
I just need the manual and the whole reason I am emailing not calling is they are not open when I am available to call,