Victorian Prestige Transfers

I had an overall satisfactory experience. I booked over the phone with Mani who was prompt and personable. The communication after booking was regular and there were no issues with pick up. Dennis was a safe driver and the car was clean and spacious.

If I may make a suggestion, it would be for the company to review their information on child seat safety. I requested a rear-facing child seat for my 2.5 year old and was told that this was not safe. In fact, according to VicRoads a child can sit in a rear-facing seat until the age of 4. Moreover, it has been proven to be the safest option when compared with forward-facing seats.

I had to insist that I be provided with one - which they honoured - however, I was made to feel that I was making an unsafe choice. This being said, the seat that was provided appeared to be an old model (Safe-N-Sound Meridian without height markers which could date the seat at over 10 years old). To compare, I used another transfer service in NSW who provided a newer rear-facing car seat without any issues.

Again, this aside, everything else about the experience was good. If I wasn’t travelling with a child I would use them again.