UGG Boots - UGG Outlet - EVER Ugg Outlet

I am so happy with customer service. Elise, she was brilliant with the service. Thank you!

Was shown nothing but a very dismissive and rude attitude from the Asian sales person on the day. Nobody, but a woman on her phone, she called another customer. If I am going to spend money in a shop, and need assistance like most people, but it was like over there, in other words, can't be bothered. Looked closely at the products and could see they were not worth what they were asking, as as for sheepskin/lambswool, were fake inside. Don't know service, and they can keep them as went elsewhere with a better quality product and could not be nicer.

Nothing in this store is real sheepskin, it's not waterproof therefore it's not real sheepskin, the owner is false advertising and selling counterfeits.

Was really good shopping experience, and so great Ugg boots and so many options and new arrivals style.

They are a rip-off! I bought shoes from them for my clinical exam and the zip broke on the exam day. Then they just exchanged the shoes when I complained but the next pair of shoes they sent me was a faulty pair again. I am so done with the situation that I did not bother to complaint again. Now i have 2 pairs of useless shoes!
I do Not recommend at all…

Loubai has been very friendly and helpful to us. They have the products we were looking for and they have a lot of options for us which was so good to choose from. If you are looking for that perfect ugg for a special someone, you need to buy it from here. ️️️

I bought my leather boots recently. The online support is very fast and professional customer service. I also visited The UGG Outlet at Cheltenham on Sat 26th Nov to try the different style, there're variety designs of shoes not just UGG original sheep skin warm boots. I found a pair of black leather boots that fits me perfectly. It's stylish, soft leather and has a very good quality. The staff there is also very friendly and helpful. The outlet store is not far from Cheltenham train station which you will enjoy walking pass some nice local shops around there. I have an impressive experience with UGG.

Terrible! Ordered snow boots and paid express post… instead of sending to Perth, the boots got sent to America! Won’t respond to messages, emails for refund.

A big range of products, competitive price and friendly, attentive customer service! Will come back for sure.

Been there for few times and purchased, they have a great variety of products, not only boots. And their staff are always friendly even if there was nothing fits me to buy.

Tuesday was a fabulous help. Ugg exactly what we wanted to take home to Canada. Beautiful quality and fit

Excellent service with lots of variety of stock, massive out let, great experience shopping here

This large store has a great range of quality Uggs & fantastic service. Very competitive prices too.

For a small stall, the customer service given was 10/10! The man who helped me (Jay) was very insightful and helped me pick out the perfect pair of boots. Thanks Jay!

The service was awesome at this place, really recommend coming as well as really nice shoes and comfortable. Amanda is good

Excellent, friendly service exchanging item
bought online. Even looked after and returned wallet that I’d accidentally left behind. Can’t thank her enough!

Great shoes and service! I bought a pair of Australian Shepherd slippers UGG from Groupon because it was a good price. But when I received them I saw straight away that they were too small even if the size is what I always take. I had to wait about 2 months to go to the shop because of Covid restrictions but at the shop in Cheltenham the staff was very nice and they accepted to do an exchange so I can take a bigger size (45 instead of 43). Great service! But try them on before you buy because the size you usually take might not fit.