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Trek Hardware Pty Ltd

Address Warehouse 1/415 Cooper St, Epping VIC, Australia
Phone +61 3 8401 3776
Hours
Monday08:30-17:00
Tuesday08:30-17:00
Wednesday08:30-17:00
Thursday08:30-17:00
Friday08:30-17:00
Saturday09:00-14:00
Website www.trekhardware.com.au
Categories Auto Parts Store, Boat Trailer Dealer, Camping Store, Car Accessories Store, Trailer Repair Shop
Rating 4.2 29 reviews
Nearest branches
Trek Hardware 4x4 Superstore — 8018 Melbourne road, Shepparton VIC
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Repco Epping — 336 Cooper St, Epping VIC
Pedders Suspension — 5/1888 Hume Hwy, Campbellfield VIC

Trek Hardware Pty Ltd reviews

29
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Vicki
05 November 2023 21:06

I purchased the 6x4 trailer cage, very easy to set up. Delivery was on time. I would shop trek hardware again thankyou

aiyamin123
05 October 2023 12:58

I cannot praise the Trek Hardware 4x4 Superstore enough, and a significant portion of my outstanding experience can be attributed to Darma. His level of dedication and professionalism was truly remarkable. Darma went the extra mile to ensure I had everything I needed, and his expertise was invaluable.

Hill, Cory, and Megan also contributed greatly to my positive experience. Each of them displayed a high level of professionalism and provided excellent service. They were patient and took the time to address all my queries, making sure I felt confident in my purchase decisions.

The store offered fair prices, Additionally, the team's communication was superb, ensuring I was well-informed every step of the way.

I wholeheartedly recommend this 4WD store to anyone seeking quality products and exceptional customer service. Darma and the entire team deserve the highest praise for their outstanding efforts!

Peter
29 September 2023 23:18

I do really like this place. It has all you need for trailers, towing, 4x4, springs, winches etc, etc. Friendly helpful staff, reasonable pricing.

Geoff
29 September 2023 11:42

We have just had a Jungle Bullbar fitted to our new Toyota Hilux and we would like to thank the people from TREK at Epping Vic, who did a terrific job on the installation of same. They were very helpful and kept us informed during the process. A special thanks to Corey for his help and the professionalism of the TREK employees. This was a great experience for us.

Marcos
07 September 2023 0:36

Great store, fair pricing.highly recommend store they got everything you after, staff are super professional

Adam
01 September 2023 11:37

Ordered a part, about 2.5 weeks later I emailed the support line to get an update - no response. After 3.5 weeks I emailed again - no response. Rang the company and they said oh yeh we can't get that part.
Terrible communication and poor customer service

David
27 June 2023 19:08

Item easy to purchase online.
Price reasonable and item despatched promptly. Very satisfying.

Duncan
19 June 2023 21:03

Outstanding service: I ordered spare parts for my Dunbier trailer on line. They shipped and were delivered to Sydney within a few days. WAY better than the spare parts people at Dunbier NSW who still (after several weeks) have not replied to my original request for assistance. So, do yourself a favour and get what you need from Trek. Just outstanding.

ric
04 June 2023 1:12

If you can't find what you need for trailer it might not be available lol.
Plenty of stock and staff know there products

Henry
18 May 2023 9:08

Service was absolutely fantastic. Dharma was very knowledgeable with all the products and was able to suggest alternatives for products that I was looking that were better for what I needed. Will definitely use again and recommend to friends.

Steve
28 April 2023 10:19

Ordered stabilisers online/pick-up instore, they didn't have the colour I ordered, they made contact and offered the black ones. Very happy with product and service. Worked exceptionally well with my heavy drawer system.

Lewis
21 September 2022 11:35

The Recovery hooks for my Navara D40 fitted perfectly no need to take front bar off. There super strong I’d highly recommend them. Awesome

Adrian
12 September 2022 14:45

Received excellent customer service from Trek Hardware in particular from Seth and Sam. I had to return a product that I needed to change out. These 2 consultants made it a simple and hassle free transaction for me. Appreciated the great customer service experience because these days it is extremely rare to receive it I have to say.

Peter
27 May 2022 13:27

Brought MSA Towing Mirrors, after returning 4 times indicator in drivers Mirror still not working properly, over Trek Hardware and MSA they just wouldn't send a new Mirror, kept saying it was a loose wire and that they had fixed it BUT NO sick of ringing them, lucky to get one star

Chris
23 May 2022 6:36

Super impressed with the store and the service I received as well as the quality of the products for the price. Happily recommending to my friends

Tony
21 May 2021 2:29

Bought a pair of Quick Fist mounts for my roof rack to attach a shovel for when we go offroading/beach driving. Found Trek to be the cheapest around, also super fast express postage. Very happy with the service and product I received. Will definitely be back for other items. Cheers guys

Neil
04 April 2021 1:29

Good 4x4 shop great savings on high quality goods a must for off road users quality truck parts also.

Nano-Clear
15 November 2020 13:35

Great customer service we had some trouble with a 3rd party but Darren had it sorted no excuses just good old fashioned service.
We will happily buy again from the website.
Cheers Chris

Richard
21 October 2020 21:34

Great place to shop on line, with very good range of products and good pricing.
I will be a return buyer

Sarah
13 August 2020 1:26

Staff were not interested in serving a female.

When I was finally acknowledged standing at the register for a few mins, the attendant had poor customer service skills or had no idea what he was talking about. He was not helpful at all.
After each question he answered he kept walking away?
I felt like I was a burden having questions.

I wanted to make a purchase but I'd rather pay someone who has a bit more passion for their paycheck.

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