Travelex

Bharti has looked after me for over 22 years.
I always come back to her at Doncaster Westfield because she always gives 5 star service to everyone!

Fantastic service, was very patient with us and when asked to seperate money separately to make our life easier, she was happy to do it! 10/10 service

My experience was great. The assistant was polite, friendly and answered all my questions regarding the purchase and use of my Travel Card. Very pleased.

Bharti was so friendly and approachable, gave me travel tips as well as currency exchange. It’s not just a job for her, but her willingness to help, not just me but others in front of me. Passionate about her job, will definitely return.

Bharti gives such good service. Friendly, accommodating and professional. I will definitely use them again.

I been going to travelex in Westfield for more that 10 years and Mrs Bharti always help me in all money transactions.excellent service

Honestly, I was beyond amazed by the service Travelx delivered.
The customer service was excellent and the support that I was given was amazing.
To clarify why; I had tried to convert foreign currency that came to a little over AUD 2500, and due to govt.restrictions any amount over it, is to be transferred through direct debit if an AUS account was possible, and as I was recommended Travelx by a relative, so I went through with the direct debit.
The issue faced was a software error that was beyond the understanding of both Ram (Travelx exchange attendant) and myself. The issue had not been noticed till the next day when I still hadn't received the money.
Ram, had immediately called his managers and supervisors and took what advice he could take. He told me that the companies protocol would require months and that he would try what he can to help, quoting "if there is a will, there is a way". He reassured me that I will be getting my money within the day and asked that I give him 30 minutes to make a few other calls to get things sorted out for me.
He truly went above and beyond and managed to get the money refunded to the company and then sent to my account within the span of 4 hours, including the time he was on hold with the relevant people.
(The issue faced was previously resolved and tested with no error deteced post debugging, however, this was an unforseen moment considering this hadn't happened for a while).
Ultimately, I was informed through Ram, that Travelx is checking on the issue and reassured me that nothing like this will happen again.
Throughout all this, the other attended Bhakthi, also came in and gave reassurance that things will be alright and helped in the process when she could.
Overall, the support that was given and the commitment to their customers satisfaction is beyond imaginable, on top of the already amazing exchange rates they provide.
I would most definitely recommend Travelx Doncaster to anyone that is visiting Doncaster and would also love to thank Ram and Bahkthi for the support they gave.
Cheers Himesh

Jaime was very helpful and knowledgeable. Gave me all the info I needed even the info I didn’t know I needed! Thanks!

Bhavti at Doncaster Westfield Travelex was very helpful with information about the travel money card offered by Travelex.

Had a great experience at the Doncaster Travelex. We were assisted by Bharti who was lovely and helped us with our withdrawal. We caught her as she came back from her dinner break, and without fuss she assisted us promptly.

Excellent service from Bharti @ the Westfield doncaster branch. Very caring & helpful.

Bharti was lovely and really helpful!
Thanks Bharthi will definitely come back to travelx:)

Bharti was very lovely and friendly. Very efficient and quick. Very smooth processing of currency exchange:)

Bharti was a wonderful help with answer any questions I had and providing me with additional detailed information for a first time traveler.

We went here on a Saturday afternoon, in which the kind Ms. Bharti addressed my concern, with good rates at the time. The store's easy to locate and the staff generously accommodating any inquiry you have.

Bhati was super helpful and extremely friendly, helped us us with all our needs and endless questions.

Bharti was amazing. Took time to explain all of our concerns even though it was busy. Will definitely come back again.

Was there today thinking of buying some JPY since the Japanese border is opening up. Bharti at the counter was so nice and made super useful recommendations.will definitely come back again.

I went to the Travelex in Doncaster and was served by Bharti. She was incredibly helpful and informative. I would highly recommend.

Thanks Bharti for your help and smile today. Decent rate and good customer service. Recommended!