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Top Shelf Plumbing

Address 4 Closeburn Ave, Prahran VIC, Australia
Phone +61 412 171 138
Hours 09:00-17:00
Website topshelfplumbing.com.au
Categories Plumber
Rating 4.3 15 reviews
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Top Shelf Plumbing reviews

15
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Clare
19 December 2023 9:29

Great communication and fast response. Quickly fixed my leaky tap. Chris and Marco were professional to deal with and the whole experience was seamless. Thank you!

Henley
17 December 2023 21:29

Highly recommend Top shelf Plumbing. They responded quickly to my call, and their tradesman was very friendly, efficient, and professional. Before commencing the job he provided a cost that I think was very competitive and he completed the work to my complete satisfaction.

Mark
18 October 2023 11:32

Be careful, these guys are cowboys and will take the easy way out. Very unprofessional and they used flexi hose to cap off the gas. They like to take short cuts and charge top dollar for their amatuer work. Avoid at all costs and find a reputable plumber.

Bee
22 September 2023 7:17

Chris has been great with the numerous jobs we've used his team for. Great communication, and can generally come the next day. Fairly priced too! Can highly recommend the team.

Richard
14 May 2023 13:57

No job too small, very responsive and professional tradespeople. Results were great and will definitely use again. Thank you

Doug
12 August 2022 22:19

Danny provided a timely and competitive, and most importantly, an accurate quote for my laundry room renovation project. His crew showed up on time and carried out the work very professionally. I will definitely use them for my upcoming main bathroom renovation work, or any other plumbing work for that matter. Great people and great service - definitely Top Shelf!

Alec
02 January 2022 9:05

I had two plumbers from Top Shelf plumbing over to replace a leaking pipe in the yard recently. To do this they had to replace a small patch of concrete that the pipe was running from. When re-laying the concrete again they managed to spray concrete backsplash all over my car.

They somehow failed to notice it for the entire time they were here. It wasn’t until they went to tell me they were finished that I went outside to check their work and had to notice it and point it out myself. They then used my hose and a soft cloth to try and clean it off. It looked ok in the shade that afternoon while it was still quite wet, so I let them leave.

It was the next day that I saw it in the sun when it had dried off that I realised that there were still tiny concrete specks all over that side of the car, as well as larger ones in the creases of the panels. I also discovered that that the “wiping” they had done at the time had actually caused the tiny concrete particles to scratch the paintwork.

This is the first car I’ve ever bought brand new, and it’s only 12 months old so I was very disheartened by what I had found.

When contacting the company they told us that it was our fault for letting them leave, that we should have said something on the day, and that they will not pay for the repairs. The whole conversation was appalling, and resulted in them taking zero responsibility for what they had done.

The fact of the matter is that their negligence has caused damage to my property by getting concrete splatters on my car and it was physically impossible for me to see this all in the shade on the day while the car was still wet.

They know that it will cost me more to pursue this with my car insurance or legally. Luckily for them I can’t afford to do that, so I have had no other choice than to pay to fix their mistake myself.

I am so incredibly disappointed in this company and the childish way they have handled this entire situation. I will never have anything to do with them ever again, and I would warn anyone who goes near them to protect yourselves, because they won’t look after you when they stuff up.

Stuart
31 December 2021 19:35

Great service. Danny and his team are quick and efficient.have had to use them twice and they were brilliant both times

Aaron
07 February 2021 22:31

Guys came over straight away. Which generally never happens with tradies. Haha.
Thanks Dan and Matt. Great service

Richard
06 December 2020 19:03

Top Shelf Plumbing fixed our house's entire storm water drainage system including under house pipes and trench to the gutter. They were quick, friendly, efficient and good value and left the garden in good nick.

Corinne
28 April 2020 13:31

I rang and spoke to Dan, who organised for a plumber (Liam) to come over and fix our tap. It needed replacing, which was done quickly, efficiently and with great professionalism.and with a smile, which is important in our current climate. I highly recommend them and wouldn't hesitate to use them again.

Chris
06 November 2019 4:26

Completed my kitchen renovations better than expected. Professional touch and fantastic service will be using them again in the future.

Tom
29 September 2019 4:34

These guys are great! Very responsive and thorough in the work they do. I've used them on multiple occasions and have been extremely satisfied with the work they do on all occasions. Highly recommended.

Graeme
20 September 2019 15:30

Replaced water reticulation piping damaged by NBN birdbrain, rather than patch. Reset timing device, tested and ok. Top marks.

Mackenzie
22 April 2019 7:42

Friendly and professional service. They went the extra mile to fix my problem, highly recommend!

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