TMG Test Equipment / Contractor Essentials

ABSOLUTE RIP OFF! Found out the next day i could have saved hundreds of dollars from another shop up the road selling the EXACT same thing. My items were fully boxed and not opened and yet they want to charge me 25% for a refund which is not even advertised on their website. Spent thousands of dollars here and never coming back.

Good luck trying to communicate with them once they have your money. The guy Sumit at reception was not helpful at all and could tell he just didn’t want to deal with the refund.

Best service in Melbourne, Osmaro helped literally from start to finish from showing me equipment & operation to removing the files making sure everything was 100%. Customer service 10/10

Great customer service, helped me when my test machine was faulty. They sent me a replacement tester while mine was getting fixed so that I didn’t have any down time with work. Got my tester fixed fast and sent it back to me. 5 star service. Thanks again.

Really good service. Ordered a product, great communication and delivered earlier than I expected. The communication was the feature here both phone and online. Well done. I look forward to dealing with you again.

100% satisfied! Ordered an item late afternoon and asked about Express Postage and they were great got the item the next day. Great service will deal with again. Very happy customer

Sells faulty JDSU equipment (and other brands) when they cant support it through Grays online and refuses to refund. - avoid.

Spoke to afew people that were clueless than Bill Vrettas, knew what he was talking about. Very helpful, quick and efficient.

Bill Vrettas offered prompt assistance to me, really helped my first time using of the onx620 tester. Appreciate!

I have been served by Bill Vrettas he is big help he fix my VIVI ONX 620 meter i am happy with the way he approach and solve the problem he was very prompt to solve the issue,

he is big asset good on you Bill,

thanks
wahid

I spoke to Bill Vrettas from Tmg and his expertise helped me set up my Viavi 580, he was very helpful and very prompt in ringing me.
Thank you very much mate.

Spoke with Bill Vrettas nice guy helped me lot regarding Vivi 6200
Excellent customer service

Thanks Bill for helping me out with my ONX-620 (HFC meter). Very prompt and helpful. Gave me instructions over the phone and was able to update my test meter. Keep up the good work mate!

It was a great time I talk with Bill Vrettas and he is really helpful and patient person with hips of knowledge.

Issues with meter randomly giving incorrect results. Contacted Bill Vrettas to see what could be done. Left it with him to sort out. A couple of days later he had a solution, talked me through over the phone and meter is as good as new.
Recommend dealing with TMG, good people who want to get you up and running.
Also get stock or tools to you the next day. Can not complain about that.

I am very happy with Bill Vrettas explanation about products and his expertise.great products and friendly staff.

I’ve booked our technicians and myself from Skytech Group for getting the knowledge about how to use RD8100 assets locator also VIAVI ONX-620V HFC test equipment with Bill Vasilis Vrettas (trainer). It was one of my best training. He is just absolutely knowledgeable and professional both in theory and practical. I’ve got all my answers about this two instruments.

Bill Vrettas was very helpful fixing my VIAVI ONX 620 Meter. Great customer service and would recommended to all the NBN technicians.

I’ve spoken with Bill Verttas and learned a lot from him was really great time and great experience.he did show RD8100 and HFC meter. Was great

Great after sale service. I have been dealing with Bill Vrettas for the past year, he has been great in providing the help I needed to get my HFC Viavi ONX-620V meter up & running. His knowledge & experience has helped me update the firmware to connect to the nbn frequencies which no one else was able to do. Always answered or returned my calls when needed & sorted out my problems promptly & professionally. Great service Bill, job well done!

Bill Vrettas is the go to guy for any nbn test equipment. He is very helpful and does his best to make sure your problem is resolved.