TJ Travel Centre

Highly recommend, have booked with Tj travel multiple times over the last few years! Tj guided us through the whole process regarding hotels, flights and places to go. Extremely helpful, and highly professional

Worst customer service ever. They can't even get the customers email address correct and send my itinerary to a different person. DO NOT BOOK YOUR FLIGHTS WITH THIS TRAVEL AGENT.

Excellent customer service and easy to deal with. Will go out of their way to get you a better deal.

I was stuck in İstanbul due to the first part of a connecting flight being delayed. Melbourne time 3am. Distressed and perhaps incoherent due to high stress levels, I called Zeynep and literally was yelling into the phone. Zeynep calmly explained she will call the airlines and get back to me. Instead of making me wait for a call back, Tijen called me and kept me talking whilst Zeynep was on a two way call with her trying to get me a flight out asap. Together with they sorted it all out and everything was fine. Thank you so much. 24hr service.how lucky was I to choose TJ Travel

We have used tj travel couple of times and very happy with the service they provided even this time we had travel issues with jetstar delayed our trip to turkey and being a weekend tijen went out of her way and checked up on how we were going which shows a great customer service even when they are not at fault Zeynep has been helpful right from the start with our bookings and getting the best deal out there with our flights and hotels I certainly recommend them to anyone as I do to my family and friends thanks tj keep up the great work.

Found them to be very unhelpful. I tried to change flights whilst overseas but they were delayed with responses and extremely unhelpful.
Whilst trying to check in online on return, I was advised that there was a flight change and only agent could confirm it otherwise I couldn't check in online. Again extremely unhelpful and delayed and I was just told you don't need to check in online which is beside the point.
Don't recommend to anyone.

TIJEN is the best what an amazing day for me helping out after my ex missed his flight she went above and beyond and made a miracle happen by getting his ticket reissued within hours can’t thank her enough for the wonderful work she did and definitely will get tickets as she always makes miracles happen (not a return ticket for my ex though)
Thank you tijen

Thank you TJ Travel for the most amazing holiday you ladies planned for us. All the tours and hotels were incredible. We had a holiday of a lifetime thanks to you ladies.

My experience with TJ travel was super fast and perfect most important part of all customer service is amazing!

Amazing help as our flights were cancelled through the airlines. Zeynep reissued our new tickets straight away. We are now her customers for life. Wouldn’t recommend anyone else. She has been fantastic

My connecting flight was cancelled and we (9 of us) were stuck in a different country overnight and thanks to Tj travel- Tijen and Zaneb booked us all on the same flight back home on the day

We booked through TJ Travel for our trip to Turkey. We were informed to call 3 days before to check in our seats. However when we called 3 days before; we were informed to go to the airport 2 hours earlier than the check in time to confirm our seats. Now this is very challenging when travelling with children under the age of 10 and an infant to go to the airport many hours early. I don't understand why the travel agent could not have just checked us in online? They are a travel agent aren't they? Hence why we booked our tickets with them so they can assist the process of travelling with kids and an infant. When at check in we had to confirm and be affirmative that a bassinet was booked for our infant for our long haul flight. It was all good from Melbourne to Malaysia. In Malaysia we waited over an hour at the humid airport in line for a transfer and also had to explain ourselves that we need a bassinet seat for the 12 hour flight to Istanbul. It was stressful and very exhausting especially when you have just got off a flight with kids and a baby. On the way back from Istanbul to Malaysia there was no bassinet seat given to us and I had to hold a 5 month old baby for over 10 hours straight which was a BIG struggle. The bassinet seat for this flight could have been confirmed from the Travel agent back when we booked our tickets. Ontop of that I also didn't receive a bassinet seat for our flight from Malaysia to Melbourne which was another 8 hours of holding my infant. In total I held my infant for 18 hours straight which was absolutley mentally and physically exhausting. This is the last time honestly I will book via a travel agent and fly with Malaysia and Turkish Airlines again for the service I received as at both the Check Ins when I asked the airlines they replied your bassinet seat should have been booked prior when you got your tickets and now its too late there is nothing we can do besides somebody volunteering to swap their seats. When we boarded the plane no one wanted to swap either, so it was quite a challenge and a bad experience on our flight to Turkey this year.

Staff is very friendly and they tailor your trip according to your needs. Its a one stop shop for all your travels. Highly recommend it!

Amazing customer service, always go above and beyond to get the best deals possible. Have booked with them multiple times before and will definitely keep booking with them. Friendly staff, extremely helpful and professional. 10/10 quality

Amazing agent, found a flight for me last second and a way cheaper price that I would have been able to get it for, highly recommend!

Thank you T

The best Travel Agency by far. Highly recommend as we were stranded in Singapore. Zeynep contacted us asap and aranged our itinerary without hesitation while others were being knocked back through their own Travel Agency.
Lifetime customer

Fantastic team. Exceptional service. They went far and beyond to fulfill all our needs.
Highly recommended.

Great travel agency. Will definitely be using them again. Tijen booked our tickets to turkey and back and got us an extremely competitive price. On the way back unfortunately one of our flights were delayed for 13 hours and then canceled. Tijen was on the phone to us constantly updating us on other flights and helping us out through a very stressful moment. Thank you Tijen for getting us back home. I would highly reccomend your services and look forward to booking another holiday with your agency.

I am beyond grateful for the service TJ Travel has provided me! Honestly lost for words on how amazing and attentive they have been. Tj travels have booked our flights to turkey and out return.
Unfortunately at Singapore airport our Jetstar flight has been delayed for 13 hours and then cancelled keeping us there for over 20 hours, however Tijen and her staff were constantly updating us on flights that were available and made our very stressful and exhausting experience as smooth as possible. Everyone was asking how we got our flights booked to come home and I could not stop praising the support and help we had received from our travel agency! Again I am lost for words for the support they have provided us! Will definitely use them again and would highly recommend their services!
If it was not for Tj travels we would have definitely still be stuck at Singapore airport.
Thank you tok travels for getting us home safe and sound