The Univex Group

Univex Retail Software has truly set a remarkable standard in the industry with their exceptional personalized customer service. From the very beginning of our partnership, their team has consistently gone above and beyond to ensure that their software aligns perfectly with our specific business needs. They take the time to understand our unique requirements and are always ready with tailored solutions and prompt support. This level of dedication and attention to detail has not only streamlined our operations but has also fostered a sense of trust and confidence in their software and services. Univex Retail Software's commitment to personalized customer service has undoubtedly played a pivotal role in our business's success, and we couldn't be more grateful for their unwavering support.

Univex streamlined the software installation process, guiding us through each step and offering invaluable support along the way. Their exceptional promotion system, unlike any other point-of-sale software, stood out prominently. It enabled us to track dog food sales seamlessly, rewarding our customers with a free 11th bag, a feature that greatly enhanced our sales strategy. They are a great retail partner for any pet store.

Even though we have been with Univex for only a short amount of time, I must say that their support has left a lasting positive impression. From the moment we adopted their software for our retail operations, we have received nothing short of excellent assistance. They patiently addressed our inquiries and ensured that we understood every facet of their software. What particularly impressed us was their ability to troubleshoot and resolve issues swiftly, minimizing any disruptions to our business. It's clear that Univex prioritizes providing great support, and it's this level of dedication that reassures us we made the right choice in partnering with them for our retail software needs. We look forward to a long and fruitful collaboration with Univex.

I was thoroughly impressed with Univex Retail Software's exceptional service when they came on-site to install our new point-of-sale computer. Their team exhibited a high level of professionalism and expertise throughout the entire process. From the initial assessment to the final configuration, they ensured a seamless transition, minimizing any downtime for our business. Their attention to detail and commitment to customer satisfaction were truly commendable. Univex Retail Software's on-site installation service not only met but exceeded our expectations, making them a top choice for any retail business looking for reliable and efficient POS solutions. They have been amazing over the last 5 years of our Partnership. Paul and Brad go over and beyond to satisfy their clients.

I had the pleasure of working closely with Brad throughout the entire process of creating our website and overhauling our Point of Sale Software. As someone with extremely high expectations I am acutely aware that I can be difficult to deal with, however the team at Univex and Brad in particular rose to the occasion.

From day one, Brad and the team showed an unwavering dedication to excellence. They listened attentively to our specific requirements and provided invaluable insights. Despite the complexity of our demands, they never once made us feel like anything was too much trouble. Instead, they approached every challenge with enthusiasm and expertise.

The level of professionalism and communication throughout the entire journey was remarkable. Brad was always just a call or email away, ready to provide updates and address any concerns promptly. His follow-through was exemplary, and the results speak for themselves.

Thanks to Brad and the team at Univex, our website now stands as a true representation of our brand, and our Point of Sale Software is becoming more streamlined and efficient each and every day. I can wholeheartedly recommend their services to anyone seeking top-tier solutions with a team that truly cares about their clients' success!

Univex Retail Software has proven itself to be a dynamic and forward-thinking partner for our business. Their unparalleled ability to customize their retail software to meet our unique needs, especially their recent update to the promo system, has been a game-changer. With this enhancement, we've been able to create and deploy innovative, tailor-made promotions that not only attract customers but also set us apart from the competition. Univex's commitment to staying ahead of the curve and adapting to our evolving business landscape is evident in their continuous efforts to empower us with tools that foster healthy competition and drive growth. Their dedication to customization and staying current in the retail industry make them an invaluable asset to our business, and we eagerly anticipate what they'll bring to the table next.

Univex transformed my business beyond my expectations. Their platform streamlined our operations, from inventory management to order processing. The standout was Paul's help with a targeted SMS campaign, which led to remarkable sales growth through direct customer engagement. Univex not only modernized our business but also made us thrive in today's competitive market.

Univex has truly transformed the way we manage our inventory with their exceptional system. Their innovative stock tracking and organization solution has empowered us to effortlessly oversee stock levels, track movement, and make informed decisions. Univex's system has greatly simplified what used to be a complex task, optimizing our efficiency and ensuring we are always well-prepared to meet demand.

Univex did an amazing job setting up their digital point of sale system. They were really professional and got everything working smoothly without any problems. The system is easy to use, helps us keep track of our products, and see how well we're selling. Whenever we needed help, Univex's team were quick to assist. If you need a good digital point of sale system, Univex is the way to go!

They are a very reliable team & help with anything that we have asked of them. Would recommend them if you are looking for any programs or computer items