The Toorak Clinic

Mixed feelings about my experience with this office. The dr was efficient, straight to the point and was able to immediately diagnose me and offer treatment options, that’s what they’re there for, appreciated the quality in that. My interaction however was just uncomfortable to say the least. The dr consistently cut me off, questioned my own symptoms when I explained them, held a finger up to silence me in the middle of talking after answering the phone in the middle of the appointment, left to move his car in the middle of diagnosing me (which normally wouldn’t bother me because I work in an office with limited parking too, but at this point I was already irritated with his lack of sensibility) and started talking about all the possibilities of what could go wrong with my symptoms before even telling me what was going on with my health, to the point I had to cut him off and ask him to tell me what was even going on. I felt very talked down to, maybe the term “mansplaining” would be appropriate for this encounter. Anyways, horrible vibe and unpleasant bedside manner on the drs part. He wasn’t necessarily unkind but he definitely gave me a vibe of self importance about him.

Anyways, I went home and tried old school remedies that he did not recommend, and fixed the problem by the end of the night. If you come here, expect medical treatment but no courtesy beyond that.

I have been a patient of this clinic for many years. I became the patient of the practices new Doctor, Josh Taylor on the advice of my current doctor at the time. This was due to my age medical complexities, and my current doctor was wanting to work less days. He thought Josh and I would be a good fit I believe. He was correct. How fortunate I have been becoming a patient of Josh. Since I first met him six months ago, he has totally revolutionized me. I am returning back to the way I felt twenty years ago. I can now walk again correctly have my heart failure and diabetes and all my many other medical problems under control. He has a sense of humor smiles is clever and presents himself with a style that gives me a lift which I require. I consider myself to be very fortunate to have him as my doctor. I can discuss anything with him and as time goes on not only will he continue to be my doctor but a friend. He has been my inspiration and enabled me to turn the corner thank goodness. If I had another year like the last 12, I would have gone mad. Thank you Josh you been the high light of this year and the last ten. I had forgotten what it was like to feel well and on top of life. You're a star.

Dr Trina Rowland is easily the best dr i have ever had. Period! I can not speak highly enough of Dr Rowland’s care, professionalism and general manner. Can not recommend highly enough

Dr. Neil and Dr. Rowan are the best GPs i have ever seen in Melbourne. Dr. Neil is very compassionate and professional, whilst Dr. Roman has a open-minded and funny personality - communicating with him has been a pleasant and comfortable experience. I would highly recommend these two Doctors at Toorak Clinic.

Those of you who have posted one star reviews here for such ignorant reasons should be ashamed of yourselves.
Here is a diligent conscientious 70 year old GP working hard to help people, who has not knowingly or recklessly endangered others.
He was just very unlucky.
Read the other educated informed comments here, admit you are wrong, and do the right thing by removing your one star reviews.

Wishing the GP a speedy recovery. I’m sure your patients know you and appreciate your hard work and will continue to support you.

An amazing doctor was conscientious in ensuring the safety of his patients/colleagues and self-tested despite not meeting guidelines to do so. Should be commended for this, not persecuted. Sending love and support from a Gold Coast doctor!

Supporting you Dr Higgins. May you recover both physically and emotionally from this ridiculous ordeal.

Sorry this has happened to you. I hope your friends and patients and colleagues can support you through this difficult time.

To Dr Higgins, you followed infectious disease guidelines to the letter and have been thrown under the bus for political gain. Am disgusted by the negative unprofessional press and reviews. Take care

Sending love and support.wishing all the staff a quick recovery back in action ASAP as your community needs you

Thank you for putting yourself at risk by caring for the community, while the health department fails to support or provision you in this time of crisis. Get better soon Dr Higgins.

Sending positive energy to the clinic staff. Hope the doctor will recover fast. From another fellow GP

Thank you for looking after sick and vulnerable people. Every doctor puts themselves in harms way to help their patients. Get well soon.

So glad you got your side of the story across now Chris. Awful what the minister said about you. All the best!

Wishing you a speedy recovery, I am sorry you have been vilified when you did what every single doctor has done many times over in their working lives - to put the health of their patients before their own.

Hope you get well soon, Dr Higgins! Thank you for your dedication and care of the community. I am honestly outraged at the injustice served to you and hope you don't take any of the negative comments to heart.

Those who are sitting back braying that there will be legal action stemming from this, or that it was irresponsible - stop your embarrassing ignorance.the USA was NOT a country that required testing when this Dr came back with a runny nose. A runny nose is not a flu-like symptom. God australia is full of hysterical morons. Reflect on how you might be a more civil & compassionate member of your community. Full support from a fellow doctor - speedy recovery to you Dr Higgins.

I’m sorry that the Victorian Health minister has “thrown you under the bus”. This is unacceptable behaviour from a public figure who should know better, and is a poor reflection on political support for those on the front line of healthcare. Hope you are feeling better soon, and know that you have the support of so many of your GP colleagues.

As a colleague I wsh Dr Higgins all the best and a speedy recovery. The gp community is behind you. The minister should publicly apologise. Working at the coalface puts gps in a vulnerable position of catching all sorts of infectious diseases. Added to this is the concern now that if we have a sniffle should we call in sick? If we did for any sniffle it would put the already strained health system into crisis.