The Purse Affair
Address | 356 Collins St Floor UM(Basement), Tenancy 1 Press DOWN at lift, Melbourne VIC, Australia | ||||||||||
Phone | +61 3 9005 6138 | ||||||||||
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Website | www.thepurseaffair.com | ||||||||||
Categories | Handbags Shop | ||||||||||
Rating | 4.9 69 reviews | ||||||||||
Nearest branches The Purse Affair Doncaster — Two shops from Country Road, Duplex 1/619 Doncaster Rd, Doncaster VIC |
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Similar companies nearby Maxi-Cash — 111 Swanston St, Melbourne VIC Strandbags — 179 Swanston St, Melbourne VIC David Jones — 310 Bourke St, Melbourne VIC Fossil Store Melbourne Central — Shop 142/211 La Trobe St, Melbourne VIC |
The Purse Affair reviews
69Highly recommend this great family owned business! I’ve made 3 separate purchases and the shipping to California was quick and hassle free. They are very responsive via both email and Instagram. I had some questions about the size of an item (a more unusual piece) and they were able to compare to another bag I was more familiar with. I look forward to continuing to buy from and sell to this business.
Thank you Purse Affair for responding to my requests and for selling my bag! Efficient and such an Amazing team! Highly recommend them!
My new bag is absolutely beautiful. I am blown away by the excellent condition and the gorgeous colour. The Purse Affair’s service and attention to detail is superb. This is the fourth item I have bought from them and I highly recommend them.
There’s a lot of reviews about Purchasing and not so many in relation to Selling to The Purse Affair.
I can’t thank Alex enough for his ongoing assistance while selling my Chanel Double Flap.
Some advice for people who are selling and don’t live in Melbourne (therefore meaning you’d be shipping your goods to their store).
Make sure you pack your goods super tight so they don’t move an inch. I shipped my Chanel bag in a box that was a bit big for it, when my bag arrived in their Melb store, it seemed to gain some tiny dents from the bag leaning on the bag chain as the parcel itself would have been handled without any care unfortunately.
However the team were happy to help buff out the tiny dents and were super supportive and helpful throughout the entire unfortunate event.
Can’t thank them enough and would recommend the selling experience to everyone attempting to sell a luxury item.
Thank you again guys!
Nice experience selling and buying from them. I’ve came back multiple times and every time they always have good customer service and fair price. Highly recommended. Their cbd store is also very cool
Great place to shop preloved luxury items. Attention is really good, shipping is fast and they also have a lot of things to choose from. Would definitely recommend it
I back this business to the hilt and after the most comprehensive forensic analysis of comparing the process, the fees and return on investment as a buyer and seller- purse affair leads the market in this sector. They are the experts, and you wont be let down. They are honest with expectations, so if you are being unrealistic, maybe try to hear what theyre saying. Sometimes you do need to wait 6 months because your item is not in demand or trending- so be, realistic. Sometimes items sell within a, day. They work for both buyer and seller with no bias.
I wanted to give five the only tiny thing is I wasnt aware my items had sold before the holiday break and found out later so was paid out 3 weeks later. I know we all want holiday breaks but the nature of the customer is driven so these days updated communication 24/7/365 is an expectation. I know all too well with the demands in ultraluxury industry. Anyway, make your decision and base it on the fact that their fees are worth every cent. Purse affair is impeccable and gracious and they know their stuff
I am not a person who usually buys through consignment but The Purse Affair is the exception! Very clear photos of products and are very true to their ratings of the conditions of their bags! I've bought from them twice and both purchases were packaged well and shipped quickly. They also communicate in a very timely manner if you have any questions:) Keep up the great work!
I have consigned a few items with The Purse Affair and they are absolutely wonderful! Very professional, great customer service and they do offer very competitive rates. I have been dealing with Alex mostly and he is very patient and professional! He patiently clarify and answer all my enquiries.
The items they are selling have very accurate description outlining all flaws if any, pictures of the advertised item is also very high in definition. They are very reliable and trustworthy! You can definitely buy/sell with a peace of mind with The Purse Affair, I highly recommend them to anyone!
Did we buy a fake?
Sadly we didn't get one of the positive experiences. Purchased a (rather expensive, at least for me) Louis Vuitton handbag last October for my girlfriend. We later emailed with some queries about authenticity, and have now several times emailed, with no response. I write this at the end of July.
Still not sure if what we've bought is legit or not. I guess now we'll never know - but I'd encourage you to consider this before purchasing from them.
I voted for The purse affair in Melbourne. They are friendly, helpful staff and very responbility. After your consignment sold out, they will payout for the owners very quick compared to an other shop. I will stick with them now, for sure!
Best service, best experience! Fast delivery, item in great condition as described, polite and positive service team! 100% recommended.
I purchased my beautiful Louis Vuitton Tivoli bag. I just received today so in love I can’t thank you enough The purse affair. This is my birthday gift to myself? Definitely will be buying more to add to my collection.
It's been an absolute pleasure shopping at the purse affair. Alex was extremely helpful and responded to all of my questions immediately. The bag I ordered was shipped out same day and I received it in Sydney the next morning itself. Bag was in immaculate condition - just as described on the site. Highly recommend and will be showing here again!
I absolutely love Purse Affair. I have purchased and consigned (mostly purchased) and I've always been impressed with their service, accurate descriptions and prices. I have purchased Chanel, LV, Dior bags, wallets and jewelry and sold a YSL bag all transactions were via Instagram. Purse Affair are only one of 2 pre loved luxury consignment stores I trust having dealt with them even prior to them having physical stores.
Immaculate service and transaction. Professional, genuine and down to earth. I purchased a ‘unicorn’ Hermes Kelly bag - in brand new condition. A seamless experience from start to finish. Highly recommended thank you guys!
Seller is absolutely amazing & quick to respond to any queries I had. The whole transaction went smoothly & effortlessly. The Cartier JUC bracelet was exactly as described, no flaws, well packed. Would definitely buy again from them. Thank you to the seller for such a wonderful purchase
This is my third time purchase, never had any issues and always satisfied.communication and customer service excellent. If there any 10 stars i can give, i would love to give the 10 stars review. Well done TPA?
Excellent service. Professional and prompt. My order arrived very quickly and was beautifully packaged. I would use Purse affair again and again.
I was extremely impressed at the bag I bought- the condition was even better than the description (beautiful Chanel lambskin flap), packaged beautifully and arrived within 2 days to Sydney (in a pandemic!). I 100% recommend purse affair and look forward to my next purchase. Thank you so much for the excellent service:)