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The Phone Tailor

Address shop 2 157/159 Bay St, Port Melbourne VIC, Australia
Phone +61 490 673 355
Hours
Monday10:00-17:00
Tuesday10:00-17:00
Wednesday10:00-17:00
Thursday10:00-17:00
Friday10:00-17:00
Saturday10:00-16:00
Categories Mobile Phone Repair Shop
Rating 5 17 reviews
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The Phone Tailor reviews

17
Sort by: date highest rated lowest rated most helpful
Chad
19 July 2023 16:32

Brought a camera lense cover for my s22 ultra. Didnt know how to install it so I brang it in to The Phone Tailor port melbourne and they installed it for me free of charge. Had a very good experience there. Would highly recommend The Phone Tailor shop in Port Melbourne

Gray
08 June 2023 16:41

I had the pleasure of visiting the store recently. I regretfully have forgotten the gentleman's name who so kindly helped me, but what a 5 star experience. Immediately dropped what he was doing to assist with my request, in such a kind & professional manner. I will definitely be back!:) Thanks again!

Janette
20 April 2023 22:13

James and Jun are very friendly and helpful! My Samsung Note 20 Ultra glass back screen cracked a number of times as my toddler always gets to it. Parts are available the next day if not in store, with the repair completed within 30 minutes! Thanks so much! I'm sure I will be back with more repairs soon ha ha

Robin
04 April 2023 10:03

This isn't just a Tech repair place! From the moment I was greeted I was made to feel important and advice regarding my non charging watch was freely given. Great prompt fixing of my watch and even more advice regarding keeping the battery healthy.great service AND at a great price. Thoroughly recommend

Elisa
03 April 2023 3:48

We have just had our iPhone front and rear glass replaced by Jun. Such a lovely guy from when we first walked in to when we collected the phone. Would highly recommend.

Judy
27 March 2023 9:48

Both Jun and James were very helpful and provided excellent customer service. Recently I had my phone fixed here and I was hoping that I could retrieve my data. Luckily, these guys were able to assist me with this and it only took two days for them to bring my phone back alive without loss of data.
Thanks again guys!

Karen
12 March 2023 18:17

Absolutely fabulous customer service with a free installed screen protector upon purchase of an item.

Catrina
07 March 2023 18:32

I went in to inquire about a charging issue with my phone. Jun was very helpful and fixed my phone in 40 minutes at a reasonable price! Highly recommend this place and will go back.

Tendai
02 March 2023 6:46

James, was fantastic from the moment I got in the store, the screen was fixed under 15 minutes and the service was impeccable. If are in Port Melbourne and have phone problems James is your guy…. Thanks again.

Johnathan
17 February 2023 13:21

Incredible service. I have walked past this store several times but had never gone in. I needed some advice and a screen protector on my car head unit. I spoke to two gentleman and the service was incredible, gave me great advice and helped me put on the screen protector. Definitely coming back here.

Hamish
31 January 2023 10:30

Excellent service, I handed them a phone which had been submerged in water then dropped and left to sit out in the sun on a 35 degree day. Safe to say I had no hope it was going to be fixed, thankfully they repaired it to full health and I didn't lose any data. Great customer service and I will certainly be back for any technical problems!

Arianne
28 January 2023 12:48

The Phone Tailor always provides outstanding customer service and helps ensure my phone is always looking good and protected. Lovely and efficient customer service goes a long way. Thank you:)

Elissa
27 January 2023 6:42

Really great service, helped me find a really protective case for my new phone and explained everything really well! Highly recommend! You

Tim
23 January 2023 17:41

The boys at The Phone Tailor provided great service. My son’s iPhone wasn’t working properly and they couldn’t be more helpful in trying to resolve it. I would highly recommend the team at the phone tailor.

Angela
19 January 2023 10:06

Extremely helpful and friendly, super quick. They do all sorts of repairs, iPhones, iPads, computers, laptops definitely, my new go to place. Thanks Jun! You are a lifesaver.

Kate
11 January 2023 5:49

Was very impressed with a high level of customer care. The staff member went above to help me out with an issue I had with both software and cracked screen.
Highly recommend.
Linda.

Stephanie
20 November 2022 15:43

Had little hope I'd be able to save 1.5 years worth of photos and contacts but very grateful for the service I received today! In and out within about 20 minutes as well as some beautiful new accessories for my impulse buy iPhone 14 (which I probably didn't need if I'd just gone straight here). Thank you team!

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