The Neighbourhood Clinic - General Practice, Allied Health, Telehealth

Dr. Chris Eddy is an amazing acupuncturist who played a crucial role in my healing journey! He always listens and troubleshoots issues very specifically. I cannot recommend him more highly.

In 2019, I saw osteopath Dr Nicholas Arora. I presented with severe back pain at only 25 years old. I was apprehensive but Dr Arora insisted I could be seen without a CT or MRI scan. I had acutely hemorrhaged disc in L4/L5. Dr Arora manipulated my back, pressed into the painful area, and gave me home exercises, which were too painful to complete.

Shortly after seeing him, I presented at RM Hospital. Immediately, I had an MRI and emergency surgery to remove the disc and part of the vertebrae.

I sought Dr Arora's services as a novice and relied on his expertise to know what to do. DO NOT let anyone manipulate your back without getting a scan first.

I’ve been attending Osteopathy with Anthony following a serious car accident and am deeply grateful. I’ve found the practice highly skilled, respectful and invested in my health as a whole. The clinic overall is very organised and a welcoming space. Highly recommend.

I wish I could give this clinic a better review. I had a terrible experience. I have a long and complex mental health history which includes abuse and neglect and a fairly significant engagement with the mental health system. I read the bios on the website and tried to pick a GP who I thought would be practical and empathetic. I booked an appointment for a MHCP. I got a young woman who seemed to resent me telling her my mental health history, sometimes staring at her nails whilst I was talking. She diagnosed me with CPTSD. I said I was having a ADHD assessment and her response was that everyone is getting diagnosed with that. I am overweight and she stared at my stomach and asked me if I was considering bariatric surgery. She was more interested in speaking to me about my weight than completing my MHCP. It was just a really disappointing experience.

Went in today for a check and to have bloods taken, Dr Chan was professional and great as usual. The nurse who took my bloods was amazing. The “small prick” was nothing at all, and she answered the questions I had.
Couldn’t be happier highly recommend

Dr Karthi is hands down the best GP I have been seen. Her care, concern and dedication to my general and mental health has been above and beyond what I have experienced or expected from a Dr. I am extremely thankful to have found her and would recommend her to anyone

I have only really used the clinic for Nick, their incredible osteo. I cannot recommend him enough, not only is he generally lovely to deal with, but he also takes time to listen, assess your problem and provide holistic treatment of your entire body to help the problematic area. I have seen him for two different issues now and both times he has been amazing.

Went to see pathology today w/ my mum, the nurse we had this morning she was people orientated, amazing person…. Thx to the nurses for all they do.

I see Christine the Traditional Chinese Medical practitioner and Acupuncturist and she is so incredibly, kind, considerate and logical in her approach to treatment. She has helped me so much in balancing my hormones. I look forward to every treatment. Couldn’t recommend her enough! The space is also calming to be in and reception is always lovely.

It's reeeally cool to book an appointment and have a gp leave you waiting for ages, as if you have nothing better to do. My fav. One star for location.

Really bad I would even goes as far to say awful the way I was treated. They have no duty of care and are extremely judgemental. The doctor tells me they don't want to see me because I live to far away but locate me with a doctor that's further away complete joke! Discussing people skills!

I've been wanting to find my go-to GP rather than bouncing around seeing different doctors and I'm rapt to have found Dr Katie Reid.

I saw her a few times over the past couple of weeks and I'm blown away with how kind, caring and compassionate she is. Yes, that's how GPs should be, but unfortunately, not all of them are. She is genuine and I felt comfortable and cared for in the way that any patient should feel when they need medical care. I hope she never leaves!

Dr Katie Reid is one of the best GP in town. She’s been my GP since 2020, when I moved to melbourne. She’s very calm, understanding and passionate with helping me with everything. And, I truly appreciate how great she is and how she has supported me with my medical needs. I’m very grateful to have a GP like her. I’ve always been so comfortable to confide my health conditions. She’s one of the best GP you will ever encounter. Thank you so much for your time, Dr Katie.

Love this place, every single staff member are amazing and so friendly. If you’re scared to go to the doctors, go here, they will make you feel relaxed and welcoming.

A lovely physical space with a HUGE range of practitioners. I see Dr Christine Lee for Chinese medicine and she is fantastic-calm, thorough, patient and excellent at what she does.

Beautiful space, not feeling like I was in clinic at all, make me feeling calmer while waiting to see a GP. Friendly staff and doctor.

Amazing clinic. All the staff are so lovely from the receptionist to the nurse at the end. Would recommend seeing Dr. Macdonald, she is incredibly thorough and made me feel super comfortable.

Brilliant doctors, and very helpful. I had to get a Covid test done four days before travelling back home to show the airline. I rung a few doctors to see if this was possible and the Neighbourhood clinic was the best! Extremely helpful. Especially to DR Chen who booked my appointments, Lisa for taking the test and Taylor & Lexi for answering my phones calls and chasing the where about's of my results! Thank you all so much. I really appreciate it.

Thanks for such an easy experience. From Stella at reception explaining what to do, to Dr Thong and a straight forward and lovely chat, to the nurse who did the covid test, it was a breeze. Thank you for being a great neighbourhood clinic. Love your work:)

Hi everyone Neighbourhood Clinic

We sent a few patients your way this week to get tested. Thank you! So few clinics are doing this, especially for paeds patients let alone by appointment.

Doing this is a service to the community that costs a lot of nursing and GP hours and it is one that most of us either can't do (we have no parking) or won't do due to the hassle/finances.

Yours in solidarity
ESMC

PS they all came back negative and lets hope it stays that way! C'mon Victoria!