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The Eye Lab Melbourne Optometry Clinic

Address 407 Melbourne Rd, Newport VIC, Australia
Phone +61 400 532 164
Hours
Monday10:00-17:00
Tuesday10:00-17:00
Wednesday10:00-17:00
Thursday10:00-17:00
Friday10:00-17:00
Saturday10:00-15:00
Website www.theeyelab.com.au
Categories Optometrist, Contact Lenses Supplier, Eye Care Center, Fashion Accessories Store, Optical Products Manufacturer
Rating 5 16 reviews
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The Eye Lab Melbourne Optometry Clinic reviews

16
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Ali
27 October 2023 0:25

Got sick of the generic optometrists not listening when I told them my prescription wasn't ideal, so I changed and went to a local privately owned optometrist. What a difference, the Dr actually listened and fine tuned the prescription, now I don't take them off except to sleep and shower. They even retrofitted my preferred frame with new lenses to suit my new prescription. I can't recommend them enough

Jenna
22 October 2023 4:48

From the moment I walked in, I was met by Emma and Vic who made me feel welcome. I was led in to see Optometrist Claudette who was calm, quick and extremely precise with her testing. I received excellent guidance on selecting my frames with honest opinions and a huge selection of designer frames to choose from at a reasonable rate. I can say in all honestly that I’d struggle to go anywhere else even if I am in a different state. Customer service is at its highest with their patience and genuine approach to assist. Highly recommended and they even delivered my specs to me in a very timely manner. I’m ecstatic! These guys don’t just sell specs, they provide you with a great experience which I have not seen anywhere else in this field. Thank you, I’ll be making a special trip to Melbourne just so I can get my glasses from The Eye Lab because you believe in getting it right the first time, every time. X

Cassandra
30 May 2023 13:46

Nothing feels better than a HOT new pair of sunnies and reading glasses!

Thank you to Dr Vic for testing my eyes so thoroughly and to Emma for always helping me choose the right glasses to suit my face and make me feel like a rockstar every time I wear them.

11/10 service every time!

Cafe
22 May 2023 23:59

Wow! What a place. Such a huge range and great customer service.
Got my eyes tested, had no idea I needed glasses and now my coffee game is on point?

Clara
14 May 2023 13:48

The Eye Lab is my go to for all my glasses and sunglasses! All of the staff are extremely friendly and knowledgeable about all of their products. Victor the optometrist did my eye test and answered all the questions I had about transitioning from glasses to lenses and made my experience really easy. Emma in the front helped me find new prescription sunglasses to suit for driving/everyday wear, helping me find a pair that really suited my style and face shape! If I could give them more than 5 stars I definitely would!

natasha
13 May 2023 21:20

The only shop I purchase my glasses from. The owners are friendly, and very knowledgeable. They were more than happy to help my husband and I in purchasing the right prescription glasses and sunglasses! Being from Sydney was no issue for them at all. From the consultation, to picking out the right frames to shipping them to Sydney, I cannot thank The Eye Lab enough!

Ash
28 April 2023 7:24

After having my lenses carelessly prescribed for me THREE times by other practitioners whereby they consistently failed to get it right and rushed my eye examinations leaving me with bad migraines as a result of the lenses they gave me, the Eye Lab perfected my prescription with one go. Eye Lab was highly recommended to me by another satisfied customer of theirs so I travelled across town to see Vic at the Eye Lab in hope for a solution to what I was dealing with. He was professional, diligent and outstanding in his conduct and took the time to ensure everything was done correctly for me, and Emma was also very diligent and helpful. They also have a very attractive range of eyewear. I would definitely recommend this business. Well done guys.

Abigail
16 June 2022 19:11

Amazing customer service experience! The Eye Lab is hands down the best in Melbourne! Thank you so much for all the help, Much appreciated!

Noor
18 December 2021 21:31

Victor is a customer service expert, if you are interested in purchasing your next set of glassless give eye lab a go

George
19 September 2020 15:10

Staff were excellent and helped me pick out the perfect lenses, 100% recommend this place to everyone.

Emily
08 May 2020 9:25

I had the best experience at The Eye lab. I had never had my eyes tested before and the team helped me find the perfect pair of glasses and were nothing short of accomodating and professional. I am particularly grateful that they were able to post my new glasses so quickly given that I lived quite far. Thanks!

Chrissoula
19 April 2020 15:20

Great experience! The team was friendly and helpful. They took their time and helped me pick the best frame for my face. Will be back!

Ahmed
17 March 2020 13:56

Came abd got a pair of sunglasses from these guys. They were soo helpful and friendly, and made sure that i didnt get ripped off by the big retailers! Definitely would recommend to anyone that's looking for quality glasses and really good service!

Jessica
02 March 2020 9:30

Thank you to the lovely lady in store today who helped me pick out a new a pair of saint laurent sunglasses -I’m in love!

Great service and very professional:)

Omer
26 February 2020 4:38

Always had an issue finding the right pair of glasses that complimented my wide head shape, so put off buying a pair for years. Always went to mainstream stores, but never ended up with a pair of glasses I enjoyed wearing.
Was referred to the Eye lab by a colleague. Finally have a pair of glasses that compliment my face, and I enjoy wearing!

Kim
17 November 2019 6:42

Victor, the manager, was so approachable and welcoming. Helped me find the perfect pair and I can't wait to go back for my second pair!

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