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The Exchange Hotel

Address 39 Bay St, Port Melbourne VIC, Australia
Phone +61 3 9810 0058
Hours
Monday12:00-23:00
Tuesday12:00-23:00
Wednesday12:00-23:00
Thursday12:00-23:00
Friday12:00-01:00
Saturday12:00-01:00
Sunday12:00-23:00
Website www.theexchangehotel.net.au
Categories Pub, Bar, Restaurant
Rating 4 76 reviews
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The Exchange Hotel reviews

76
Sort by: date highest rated lowest rated most helpful
Laura
17 October 2023 3:38

Good outdoor seating and general vibe. Motorcycles come screaming down the Main Street so be prepared for that. Not many birds either which is ace for my sister and dog friendly vibes.

Annie
07 October 2023 21:00

The best Sunday roast I’ve had in Melbourne in a long time! $27 with no weekend surcharge. Winning!

The pub is very cosy and nice. The dining area looks great too.

The roast was delicious, juicy, and absolutely so generous in the proportion size!

Darren
22 August 2023 7:19

Visited on a Wednesday night for a get together with family. Both the public bar and restaurant were busy and vibe was welcoming. Service was good, meals ordered quickly and although full we didn’t have to wait long for them. Great place to enjoy time with mates over a beer or food.

Bronwyn
05 August 2023 20:07

Amazing service and really good steak.
Place was really busy but we still had personalised service from a really friendly team.
Thanks!

Liana
29 July 2023 20:26

Lovely food, attentive staff. Dining room is a great space and catered to my toddler with great kids menu and family night, included kids activity pack

Mark
20 July 2023 12:03

Wonderful dining experience. Chloe was a terrific host and helped our 7 person party have a great night.

Dubbel
18 July 2023 6:20

Bustling & busy Port Melbourne hub with great food, drinks, and service. Parma was excellent and the Brussel Sprouts with soy glaze delicious

Phil
14 July 2023 18:49

Nice pub, ordered fish and chips for lunch. A good size meal without being too big. A lovely piece of white fish in light batter with seasoned HOT chips, thoroughly enjoyed it, well done guys (and girls).

Tina
18 June 2023 23:51

Ordered a chicken Caesar salad which looked great at arrival but the old oil and grill smell really put me off. I was served old chicken mixed with some fresh ish once. I sent my salad back and the outcome was satisfying as a fresh salad was offered. I was happy until I saw most ingredients from my salad before were found again on my “freshly” made one which was covered in heaps of dressing sauce. $27? For an old salad! My stomach was tuning all night and I feel sick even writing this.

6-5-23

One month in and I still haven’t got an outcome for being served rotten chicken.

Jen
02 February 2023 9:36

I will never come back to this place as the service was absolutely shocking. Came with a group of 4 for a sit down dinner and was told after placing our orders that the wait time would be close to 40 minutes due to a function upstairs. We placed our orders at 7pm and got told 15 minutes later that the Seafood Parpadelle I ordered was sold out and I had to re-order. Drinks were ordered that never arrived and my friend had to remind the staff twice but by the time the drink was received we were finished with our meals and ready to leave. The waitress who took our orders (4 x meals) came to the table twice more even after we were finished eating with new meals that did not belong to us. When I settled the bill I was originally charged for two meals including the Seafood Pasta that was sold out. I ended up paying $76 for the Barramundi (1 piece of fish and some broccolini) and 1 pint of Carlton Draught and due to not getting a receipt I can't check what I was mischarged for but it seems like I ended up paying for 2 meals anyway.

Eryn
21 January 2023 14:41

Food was delicious with friendly service however my partner was overcharged for our meal by quite a lot.
She asked to see the receipt once she had ordered so that she could check and was told she had been charged Public Holiday rates by mistake and that they would refund her the difference but then came up to us and told us we were getting a $50 food voucher and walked away leaving us a bit confused if this was in addition or instead of the refund.

Update - Reached out to Harry who is the senior operations manager today or was able to resolve this issue within minutes. Thank you

Georgina
21 January 2023 7:22

Great for family dinner, they had some nice vegetarian options too! Service was a little off, the waitress seemed a bit unsure of everything.

Valerie
16 January 2023 7:02

We had booked for a table of 9 for NYE 2022. We've dined at the Exchange often, in the dining room and have always loved the venue and the food. We had confirmation on NYE that our booking was accepted but unbeknown to us they moved us from the dining room, because they DON'T accept bookings for over 8 people, which we were not told of.
We were moved to the awful bistro room that had deconstructed tables next to us, air-conditioning dripping onto our table and drinks. Extremely, extremely disappointed.

Katherine
13 January 2023 8:59

Booked for 9 people to celebrate Xmas Eve lunch with family for the 3rd year - booking made 11 October 2022. Arrived and was told that the dining area was full others had booked before me (I wish I could have been informed of this previously).
We were seated in the the bar area and were there for nearly 2 hours and not one person was in the dining area for the whole time. Food was good, drinks particular cocktails were not the best with many items not available. Sadly the dining experience was not the best for our Xmas celebration.

Cull
11 January 2023 0:14

Lng-standing Port Melbourne pub. Good mix of crafty and mainstream beers on-tap. Decent pub grub

vole
04 January 2023 23:09

Extremely loud music. Can hear it streets away even with the windows shut. Can't hear myself think. Have some consideration for the people that live here. Happens regularly at night and on Sundays. Expect noise complaints everytime it happens ongoing

Elise
31 December 2022 8:01

My partner and I held our wedding at The Exchange Hotel Port Melbourne on 15 October 2022 in the upstairs venue space. We had 31 guests (plus us) and held both our ceremony and reception here, We had a wonderful time and everything went perfectly. Sarah worked closely with us to plan every last detail and was always responsive, approachable, helpful and accommodating. On the night, the venue space looked amazing and was set out exactly was we requested. The food was AMAZING and there was a lot of it. I can't thank the Chef and kitchen staff enough. All our guests commented on how much they loved their meals. The drinks were also great. We would like to thank all the staff, particularly Sarah, for helping to make our wedding so wonderful. We very much appreciate everything you did for us.

Tawfiq
30 December 2022 18:40

Great atmosphere and food. The steak was beautifully finished with perfect searing and paired well with their mushroom sauce. To top it off the service from Danny was top notch. Will definitely be visiting again in the near future.

Chloe
27 December 2022 4:11

Great feed, great drinks and even better service. I loved my server Melisa she was very kind and courteous. Couldn’t name a better establishment in Port Melbourne!

Russell
03 December 2022 18:23

We had absolutely delicious meal at the exchange. Started with calamari, then a chicken Caesar salad and scotch fillet. It was one of the best pub meals I have ever had. And the service was great!

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