The Cheesecake Shop Manor Lakes - Now Open!

I ordered a cake, and the receipt shows a $5 voucher for the next order. I placed another order after one minute. According to the first receipt, I should receive a $5 discount on my next order, but they refused to give it, stating it's the same day, and they can't provide the discount. Both receipts have different order numbers, but the staff was unwilling to listen to my explanation. I attempted to discuss the issue during pickup time, but they were unresponsive and insisted they would only give the discount on the next order. This is not good customer service.

The behavior of your team and staff is not acceptable for customers. Mistakes can happen, but your staff refused to listen. Please review the situation again; it's a different order number, so technically, you should apply the discount. This is not just about $5; it's about the way you're treating customers and potentially deceiving them. If you mention a discount, you should honor it.

Low rating for the abhorrent customer service by the elderly asian lady. There are other branches and cake shops too I get my sweet tooth cravings satisfied from.

We ordered cake for our daughters 2nd birthday and it was so good, the flavours and quality was too

There cheesecakes are too heavy and condensed. There suppose to be light creamy and fluffy. Very disappointed.

Fresh and delicious customised Hulk cake. My son loved it. Thanks for recreating Hulk on the cake.

Ordered a custom cake. Had vanilla sponge. Was delicious! Everyone at the birthday loved the cake. They did an awesome job decorating it and followed all decorations instructions to a T. Would definitely come back if I need more cake.

This place is really fablisiouble! It was my son Mekars 6th birthday and he wanted a Tiramisou cake and he got what he wanted!

Thank you for this Service
will be returning.

If you're looking for the most delicious and decadent cheesecake in town, look no further than this cheesecake shop! From the moment you step inside, you'll be greeted with the heavenly aroma of freshly-baked cheesecake. The selection of flavors is impressive, from rich and creamy classic New York-style to fruity and refreshing toppings like strawberry and blueberry.

The cheesecake itself is perfectly smooth and creamy, with just the right amount of sweetness. The crust is flaky and buttery, providing the perfect texture to complement the creamy filling. And if you're looking for something a little different, this shop offers a variety of specialty cheesecakes to satisfy any craving.

Not only are the cheesecakes absolutely delicious, but the service is also top-notch. The staff is friendly, welcoming, and always happy to help you find the perfect flavor or size for your needs. They also offer catering options as well as whole cakes for special occasions.

Overall, this cheesecake shop is a must-visit for any dessert lover. Whether you're a cheesecake aficionado or just looking for a sweet treat, you won't be disappointed with the quality and taste of the cheesecakes here. Highly recommended!

This place is defferently off my List!

I am very chunky now from the cake, i did a huge poo for a hour this morning, and it was stinky, but it was worth it.good job arravy boy
see look at me: (

The service was Great! The Workers were really nice and the caramel cheesecake chocolate is the item I purchased and I am delighted with my purchase. I recommend this place for anybody looking for cakes and more for birthdays and other functions.

Thank You!

Today, we bought a Black Forest Cake for my son’s birthday. The cake was very dry, tasteless and had no texture. Nobody liked the cake. Unfortunately, I still have a lot left and will chuck it in the bin. I would rather just throw my money in the trash instead of buying the cake from this shop. My son was really disappointed on his special day.