That's Hot Gifts and Collectables

Great customer service, awesome range of products. I have had grate conversation about all things nerdy at this store and love going there, if you are ever at high point go give them so love. That’s hot gift and collectible forever.

Purchased 2 items on the 19th of October. Tried to contact them after a week asking when dispatch would be as it states on their website 2 to 3 business days. Both of the messages I sent through their website were ignored. I tried replying to the order confirmation email and that failed. I then found them on Facebook and tried contacting them through messenger. They ignored my initial message asking for a dispatch date. So I then sent another message stating that I'm obviously getting nowhere here that it's probably better if PayPal step in on this one. Then they finally responded after they seen that message and said the items will be sent in 1 to 2 days. I waited another 4 days which brought the wait out to 2 weeks now on a dispatch date and guess what the items never got sent. So I opened a case with PayPal and it was resolved within 5 minutes in my favour and received a full refund by PayPal.

Super helpful and epic staff. Very happy with purchase. Come HERE for all your collectables.

I went to their store in highpoint, really good selection and better than usual prices for anime figure scales in australia 10/10 would recommend and visit again!

Customer service is lovely! Staff are very patient, kind and helpful as well:) They have an awesome range of merchandise, and it’s a very wonderful shop.

Great selection of collectables including anime, Marvel, games and more!

They have figurines, Funko pops with some chase variants available, blind boxes, model kit building, plushies and lots more.

Very friendly staff and cute store.

Ibi and Tan were very helpful in assisting us choose products. Would recommend this place to everyone, especially for their customer service!

Yesterday, I bought a Tanjiro action figure, one of the best offers also good customer service. I love this store. Would recommend.

A huge thank you to Ibi and Tan for assisting us with so much kindness and patience; it made our whole day! You guys are the best <33

Absolutely horrible experience, ordered a plush online that was listed as in stock, I had to chase them down for my confirmation email, then after waiting for 3 weeks was told that the item wasn’t even in stock! This was a birthday present for someone, would not recommend unless you are willing to be faffed about with your money.

I have never met such kind and friendly store owner. Great store, assortments of collection for all ages. Thank you for the lovely service and gifts for my girls.

Amazing customer service and so happy to see that the staff are so passionate about the anime and gaming industry! Bought a birthday gift for our friends child and Im sure they will love it! Daniel and staff were super friendly and so helpful, thank you so much!

All the staff are super lovely but big shout out to the manager daniel and annie! They always welcome me with a smile and it always makes my day

the new shop renovations are amazing, love the art mural, love the idea of a claw machine and I really love how neat and organised the store is all the time with the different series sectioned off and how much variation in merchandise u guys have!

loving all the new changes! Keep them coming im excited to see what else u guys come up with!

Daniel and the crew have setup an amazing kids program to teach and educate both kids and parents about the Pokemon world during the school holidays. Ripper job by the 'That's Hot' team and crew! Very friendly and professional.

Wish it could show prices for action figures, but great experience with the friendly workers. Highly recommended

One of my favourite stores! Love the new shop! Really great people and very friendly! Highly recommend to everyone!

Pretty cool place. People are nice that work there and friendly too. Helped me out finding a ssj2 gohan that was out stock and called me when they found it.

Manager Daniel and staff very friendly and helpful, service with a smile, the stock and store absolutely amazing, definitely will return to this store 100%

Daniel provided some absolutely amazing customer service and left me with a great feeling, will be my first stop for everything pop-culture!