TestMate
Address | Level 2/627 Chapel St, South Yarra VIC, Australia | ||||||||||
Phone | +61 1300 603 388 | ||||||||||
Hours |
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Website | www.testmate.com.au | ||||||||||
Categories | Research and Product Development, Market Researcher, Website Designer | ||||||||||
Rating | 4.8 21 review | ||||||||||
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TestMate reviews
21TestMate were recommended to me by a good friend, tech expert, whom I trust absolutely - and what a great recommendation! Richard and his team created a competitive, thorough proposal, turned our project around in very tight timeframes and have supplied us with clear, insightful, valuable recommendations. We're now ready for action - and the team were super engaged and enthusiastic about our brand and task, which was refreshing! Couldn't recommend them highly enough!
Great platform - super easy to use and the team that drive it were always on hand.
A really useful way to validate designs or questions with real people.
The team at TestMate are wonderful! Great communication, easy to work with, always available to answer questions. Responses are always timely. I have done a few tests with them, and they have all gone smoothly, with ample time to complete tasks. Highly recommend!
I’ve been completing user tests with Testmate for a few years now and I think they’re great.
Easy to complete tests, always give clear instructions, you can choose what tests you want to take (which is helpful when you’re a bit busy and don’t have time), and the payments always come through nice and quick.
Such a great way to make money on the side! Highly recommend them ️
TestMate performed a UX review of our website. They did a great job recruiting testers, running the tests, and compiled the results into a professional report. It gave us a lot of useful info to feed back into development.
We are a government agency and we were very happy with TestMate, who we used to test our new website. They offer an extremely competitive, full-package user testing service. They worked with us to recruit testers and design tasks and scripts, and then ran the show. They recorded sessions and documented findings in very user-friendly packages, and their data and analysis gave us valuable, actionable insights. We would definitely use TestMate again.
I've really enjoyed my experiences with TestMate to date. The assignments are fun and engaging, and the remuneration is pretty generous given they don't take long to do
Very rude support staff. Would not recommend working with or testing on TestMate; much better sites available else where that actually treat their customers professionally.
Legitimate website for usability testing. The tests are always given with detailed instructions which are easy to follow. Very good pay as well, compared to other UX testing platforms. Prompt responses and payments. I have been a tester since 2020 and haven't had a single issue with tests or payments till date. Highly recommend.
Really professional, easy to work with and contributing to better experiences to products and services.
I work with a few testing companies but none with the scope, professionalism and damn good fun as TestMate. I find the team leaders to be very communicative and friendly, the jobs to be really varied and interesting and the pay levels are second to none. They pay both well and super fast. Some of the tests make you feel like you are genuinely helping out businesses that want to get better at what they do - it's a good feeling.
A great company to work with. Their tests are interesting, they pay promptly, are easy to contact and professional in all dealings! Highly recommend:)
I have been doing eye tracking tests and other various video tests for TestMate over the last few months and my experience has been fantastic. There are always interesting tests to do, adequate time to complete the tests and the payment is generous. I highly recommend using TestMate if you're interested in website testing and having your say as a user.
Em.
The team at TestMate have been fantastic to work with. They're great communicators and take pride in what they do. They've gone above-and-beyond to assist us with our testing campaigns and are really friendly and responsive. Highly recommend!
Great team, and great product.
Paul, Brody and the team ran over our brief with a fine-toothed comb to get our user testing just right, and to get the best insights possible.
Love the team, and really happy with the results.
I had a really great experience working with TestMate. They made the process clear and easy and were very accommodating in helping design a testing exercise which would suit our client's needs. The test was conducted quickly and results were thorough, informative and helpful.
TestMate was very quick response to my initial enquiry. Their ability to quote and scope the task quickly was valuable and their presentations were very professional. The detail and data received following testing was great and Will did an excellent job breaking down the research into actionable insights.
Tastemate is perfect for those who can do user testing and provides good guidance to complete tasks.
Testmate were great to work with - they provided great service in assisting us with running some user testing for a council website we built. We will definitely work with them again!
We used TestMate to understand how we could improve the conversion rates for our shopping cart and identify what our users really wanted to see. We have increased our conversion rates and reduced cart abandonment immediately after implementing the changes suggested in the user testing reports.