Taylormade Memorabilia Maribyrnong

Total shambles of a store and head office is useless too, $2k top on lay-by, paid the deposit, a sold sticker was put on the framed top and removed from display, was told that when I make the final payment that I will get the top, went in on 12/11/23 (4 weeks after lay-by date) to payout item and pickup and was told that the item has been SOLD and that another one will be ordered.now a 8yr old will get a $10box of Lego for his birthday today 13/11/23 and not the framed jersey of his idol.we’ll done Taylormade… would never purchase from them again and do not recommend anyone put anything on lay-by, because you won’t get it when you want it…pity 0 stars aren’t an option…

14/11/2023

An update on the above mentioned issue.i today received a call from Jay at Taylormade Head Office and he passed on his sincere apologies for the way things were handled, he made sure that all parties involved were aware of what the outcome needed to be, the ordered top was delivered to me immediately and to our surprise and especially my sons Jay organized for a special gift to also be delivered and handed over to my boy for his birthday, the smile on his face when he seen the extra pressie was priceless. A massive thank you goes out to the team at Taylormade and especially Jay for putting in the time and effort to make it up to my son for his birthday. After todays deliveries Taylormade and Jay get a massive tick and it shows that sometimes businesses to go out of their way to fix relationships with their customers. As discussed with Jay, i look forward to getting a few more items in the near future.
Jay your a legend and thank you Taylormade Memorabilia.

Great customer service, really helpful and friendly. Matt was sterling for all things golf.

Great guys down there, got my sons jersey framed for his birthday and it came out amazing.