Tasman Butchers Werribee

Customer service is absolutely atrocious! The two old biddies at the front need a new job. If you are going to work in a customer service role at least be professional and approachable and not make a fuss when a customer asks a simple question. Don’t see a place like this lasting very long with ugly attitudes like that.

Very poor customer service. Bought some bones and asked the butcher to cut in small pieces, they said NO! When I asked why? They said their blade cost them $25 and they don’t want to blunt their blade. Absolutely terrible experience. Would not recommend anyone.

Found them very expensive. Wasnt happy at checkout when I put my card on to pay and the machine used my Mastercard instead of allowing me to put pin in. Not happy. No more card here now just cash.

I brought 2 kg chicken curry pieces from your shop. Here I am attaching the photo of the curry pieces which I found in the bag

Prices were good, parking is limited out the front but there is heaps nearer to the officeworks. The butchers are friendly for counter service and the layout is easy to find what you need. Worth the visit.

We went there 19/4/22 to do our monthly meat shop. We thought we woukd support local instead of the big supermarkets.
We was met with a lovely young lady who politely let us know it was almost closing time. So we decided to be quick. We'll when the clock stuck 6pm the older lady basically kicked out the door in a very firm voice telling us they were now closed and to hurry up, we were the only customers in the shop and almost at the end of the last aisle. With the way we was spoken to we decided we didnt want to spend our money there anyway. We put back what we was going to purchase which looked like low grade steak anyway and headed for Coles across the road. To which the check out lady was lovely and the steak was to die for. Fair to say we will never return to tasman meats.

Great place for all your choice of meats, poultry, very competitive prices. Bulk buying as well. Very friendly staff.

Paid $50 for a piece of pork belly only to have to throw it out. It had 3 days left on its date, when opened stunk my entire fridge out as the pork was off causing us to throw out all of the food that had been tainted by the pork smell. We will be never buying any meat products from this butcher again. The customer service has always been appalling but now the meat has topped it off. Lucky dip for the meat for the meat if you choose to go Yourself.

I visited your store on Saturday from Tarneit and was served by a older gentlemen who was happy to make some fresh mince. Even though it was pack up time and close to 4pm his service was absolutely great.
Excellent service and great staff.

I was informed by my friend that if i want good meat then i must buy it from Tasman butchers.
I thought I'll give it a shot.
So today been a Sunday we decided to go and buy some pork meat.it was 4: 40pm and the shop closes at 5pm sharp.
My friend also warned me that if I need the pork chopped into curry size pieces it's better I go in the morning.
Nevertheless it was now 4: 45pm I asked the gentleman (butcher) whether if he could cut the meat for me.anticipating for a naa it's late or worse faces I was pleasantly surprised when he said just let me know how many packets were you after I'll cut them up for you.
This made me happy.
So not only the meat was good but the customer service was excellent.
2 wonderful gentlemen providing excellent service.
Cheers to them.

Hi i have been coming here for many years. These days people want very good meat at give away prices. You are a credit to the industry prices for budget supermarket meat has gone thru the roof yes Tasman meats have increased VERY slightly over the last 6 months BUT NOT THE QUALITY. I take my hat off to you butchers the quality is supurb. I no longer look at prices i get what is on my list & i know i will be VERY VERY happy with PRICE QUALITY Just keep it up guys THANKYOU

I gave you one start because this rude casher on the checkout, she's skinny and tall here age between 50 _59 she have bad customer service, even no greeting I seen to money review regarding her, please replace with someone she's no good for customer service I get treated like that everytime

A very nice range of high quality meats for sale. Great customer service. I also enjoy the cold temperatures inside the store.

Great place, its tidy people are great, they even have wine, what more you need, I highly recommend it

This place is not cheap you can get better deals at Coles and Safeway and the check out lady's always look angry

Notwithstanding the variety fresh food, I had very bad experience with the rude cashier, the lady about 50-55 years old. The way she instructed me to take out gloves and have sanitizer before enter was very rude!
I hope she should treat customers with the better manners.

I was horrified when I saw my receipt at the end of purchase that I had been charged a surcharge of 0.14 while paying with tap. Aldi does this too and I dont go there anymore. Why is this happening. Coles doesnt do it and others either. Its ridiculous

Used to be really good, but since changed hands, prices up and fewer specials. Closer to supermarket prices now. Sad to see.

You couldn't ask for more from a local butcher. Staff were happy to offer recommendations, pricing was excellent and the butchery work was fantastic.

My partner is a chef, and was wrapped. We'll be back soon.

Love the variety of meat available here - especially the very decent prices. Service could be improved a bit but overall one of my favourite local butchers.