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SunGroup Energy

Address 1/110 Indian Dr, Keysborough VIC, Australia
Phone +61 3 7067 7512
Hours
Monday09:00-17:00
Tuesday09:00-17:00
Wednesday09:00-17:00
Thursday09:00-17:00
Friday09:00-17:00
Website sungroupenergy.com.au
Categories Solar Energy Company
Rating 4.8 59 reviews
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SunGroup Energy reviews

59
Sort by: date highest rated lowest rated most helpful
Amy
13 January 2024 22:16

We had a great experience with Tony from SunGroup Energy Sydney office!

Tony and the team have been excellent to deal with. From an incredibly informative first meeting, through to installation team that done an amazing job with a minimum fuss, I would have no hesitation in recommending SunGroup Energy and in particular Tony’s knowledge, honesty & expertise.

Thank you for an excellent outcome.

Robert
28 December 2023 20:13

Unfortunately the after supply service leaves a lot to be desired. I have been waiting nearly a month for a warranty issue and no one replies to my phone calls or messages

beaver
19 November 2023 10:38

They made a appointment to come and quote for solar on our house at 10am. At 11am I message and get the run around. The worker that was ment to come out couldn't make it any more and said they would have someone contact me about another time and 2 weeks later still nothing

Noel
09 November 2023 1:37

We was very pleased with the sungroup consultant John Bartzis he was most knowledgeable re solar panels.
Today we had our solar panels installed the four men came to the house to install them was very friendly and most helpful and they cleaned up after they had finished the job which we were very impressed with. We would highly recommend Sungroup thank you very much.

worarut
06 November 2023 15:50

John Bartzis my Solar Savings Specialist was the most thorough, detailed & honest consultant I have ever met. His attention to my needs & outcome was of the highest customer service standard I've experienced. He follows up & always supported me along the journey with a wonderful team of professionals at SunGroup Energy. Thanks John

Brendan
06 November 2023 9:31

A very seamless process from start to finish. The finished product looks fantastic and all the people involved were extremely helpful and a pleasure to deal with

Harris
13 October 2023 1:17

Dealt with Jimmy from Sydney office, extremely pleased with service and he also managed to expedite installation within 2 days, extremely professional and highly recommend.

Helen
28 August 2023 9:35

John Bartzis was our sales representative, he was great and informative. Panels have just been installed and look amazing. Whole process has been seemless.

Penny
31 July 2023 4:46

I’m soo excited and in love with and proud of my new solar panels from Sungroup. (I’m yet to have electrics come and verify inverter is safe and sound.) However… Thanks John Bartzis for yr communication, passion and positive energy in helping me provide and offer a fantastic way of using my terrific north facing roof for solar panels. Thanks to the installers as well for their respect and professionalism!
Can’t wait to get it going!

Shaun
12 July 2023 15:17

There are so many companies doing Solar installations. Getting a company who delivers from start to finish is rare.
SunGroup Energy is definitely one.
From making the initial enquiry, everything flowed.
Meeting Michael from the Sydney office made my Wife and i feel we were in excellent hands of a truly professional solar industry company.
Michael is a genuine, honest and passionate Man who knows his stuff.
My Wife and i have just finished major renovations on our home and are very house proud.
Mick and his team of installers did not dissapoint, they took extreme care whilst working on our terracotta flat roof tile home and finished the installation in one full day.
Thanks again Michael, Mick and the Sun Group Energy team.

H Rendell
11 July 2023 18:12

Wow, seamless from start to finish. They were informative and kept us in the loop. I would definitely use this company again.

Robert
26 June 2023 16:02

The total experience was fantastic. From quote by John through applications for government rebates, installation by Michael and follow up from Joan and after sales service from Jack, the whole process was seamless, and smooth. After installation our internet plan changed requiring a reconnection through our new modem. Jack took the time to guide us through this. A great process and experience and I recommend SunGroup Energy unreservedly.

Pascal Xavier
24 May 2023 8:12

The inquiry experience with SunGroup (NSW State Manager - Michael Rodwaan) was great. The NSW State Manager was punctual with the appointment to consult. He is very knowledgeable about the solar energy market. He was able to articulate the cost and savings numbers with ease. The installers were pleasant and efficient. The installation was completed within 2 days of my signing up. I now look forward to finding out how much I will actually be saving on a quarter to quarter basis.

Stephen
13 May 2023 18:50

My dealings with every member of the SunGroup Energy team have been exemplary. Jack was very informative and responsive in getting my system specified and costed; Andy was first-class with his installation work, reliability, and attention to detail, which inspired great confidence in the overall solution. Andy and Jack continued their dedication post installation when sorting through and solving an unusual issue with the App.
I am exceedingly happy with all aspects of SunGroup Energy's solution and customer service. I have no hesitation in recommending them to anyone who is considering going solar.

Fiona
10 May 2023 18:42

Very happy with SunGroup Energy. Specially John Bartzis Victoria Manager arrange to come over to my house and he went out of his way to explain every little detail of converting the house to solar panels. He did spend a lot of his time here which I appreciated he organised everything and it all went to plan the team that came out to do the work were very professional. It all went smoothly. So thanks again John Bartzis.

tawanda
01 May 2023 4:23

Great thanks to John Bartzis for a smooth and hustle free process. Sungroup surely have a dedicated and professional team and I was lucky to experience this through my journey with John. Good work and thanks for the continued support.

Brian
02 April 2023 23:55

John Bartzis our savings specialist is a wonderful person to deal with he explains everything you need to know about SunGroup Solar systems and the trade workers on site we’re so professional and so easy to talk to when and they showed how it all works and they did such a great job, and very neat. Love you guys.

Sasan
18 March 2023 23:03

John Bartzis was referred to me by my family friend and he was very professional, genuine, and helped my family with a good quality and value for money solar system to significantly reduce our high energy charges. I am so glad I worked with SunGroup Energy and his team as the installation was clean and customer service keeping me up to date with the installation dates was outstanding. Jack and John were fully accredited and have a showroom that made me feel comfortable and at ease working with a large organisation to support me with longer warranties than some of the dodgy solar cowboys I have encountered in the market. Thanks again, I really value the impeccable service and perfect installation results. Thanks again Sasan and Persia

Wendy
25 February 2023 5:39

I am very happy with Micheal NSW. He was very patient; answered all my questions. Very happy with the service. System was installed within the time frame. They cleaned up after the installation. Micheal came back to my house to see if I was happy and asked if there was anything else I needed. 5 star rating.

raylene
24 January 2023 23:44

I Highly recommend sungroup energy. We had Michael rodwaan from NSW he was amazing he explained everything so well answered all questions that I had. He was so lovely. So very happy with the service that he provided for us. 5 stars from me:)

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