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Subway

Address Shop K15, 181 Reynolds Road The Pine Stockland Mall, Doncaster East VIC, Australia
Phone +61 3 9894 5434
Hours 10:00-17:00
Website www.subway.com/en-au
Categories Fast Food Restaurant, Restaurant, Sandwich Shop
Rating 1.7 29 reviews
Nearest branches
Subway — 1050 Main Rd, Eltham VIC
Subway — 2/511 Middleborough Rd, Box Hill North VIC
Subway — 77 Main Rd, Lower Plenty VIC
Subway — 3/517 Whitehorse Rd, Mitcham VIC
Similar companies nearby
The Fish & Burger Co. — 1001 Doncaster Rd, Doncaster East VIC
McDonald's East Doncaster — Cnr, Blackburn Rd, Doncaster East VIC
Chicken On Charcoal — Unit 2/118 Bolton St, Eltham VIC
McDonald's Lower Templestowe — 204/192 High St, Doncaster VIC

Subway reviews

29
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Tex
23 September 2023 1:06

The donvale subway team have forever ruined the beauty of a pizza sub for me. Oi CUT ME SUBWAY IN HALF NEXT TIME. $11.75 for a pizza sub! Outrageous! Wont be back.

Ashley
08 August 2023 16:58

This Subway charges more than any other subway i have been too AND they give so much less! Their filling sizes are beyond stingy. Waste of time and money

Stephen
25 June 2023 11:25

Usually have good dealings with the staff at this store. Notice new staff here alot though. Few times I've witnessed management talking very rude to their staff Infront of me which clearly puts them off. Probably the training style that reflecting on their confidence to make a person's sub to their liking.

Terry
13 June 2023 7:34

Very tight on salads cheese etc, even the sauce! *Not worth the money*. Make your own sandwich at home or go elsewhere

Robert
26 April 2023 13:14

Very dissatisfied with the amount of filling in my veggie sub. The stingiest Subway store I’ve ever visited, by far! The lack of consistency from store to store has never been this bad (as it was today). Also the cost of my sub was dearer than any other store i e visited in 2023. I won’t be coming here again! My advice would be to take the time to read the customer reviews before placing your order at a particular store. Many other customers are saying exactly the same thing. Be warned!

Bryan
23 March 2023 16:59

One of the worst branches out there. High prices but miniscule portions and poor service. Those guys can't even cut a footlong in half properly.

Aidin
15 January 2023 23:57

The worst subway ever, never been to any subway like this one, very stingy on feelings, won’t come back again and don’t recommend anyone to come here,
Better to go somewhere els that you get the foot worth of the money you pay.

Grace
12 December 2022 15:16

Genuinely the worst subway ever! They skimp out on all the ingredients and charge $10 for a 6inch sub!

The young lady that works there is so rude to not only the customers but the staff in training. No wonder they have a high staff turn over - she needs to go!

maskazergon
13 November 2022 0:34

They charged me $17.50 for a foot long subway club!
Subway club isn't on the menu, nor is there anything on there menu over $14
I didn't want to buy it when it came to checkout, but was told I had to it's been made, so I paid. Not going back

user
27 August 2022 22:44

This is the only subway that makes square-shaped “wraps”. I ordered a large wrap but the serving/filling was so small which makes me wonder if the awkward shape is to hide the fact that it’s only a regular size.

Symone
17 June 2022 6:58

Worst subway I have ever had only giving one star and that's to the Aussie girl that was working there. Cause she new what she was doing the poor thing was run off her feet.

SD.
06 February 2022 8:47

The girl that answered the phone was one of the rudest people I've dealt with over the phone. She looked like she has had enough of the place and she was just taking it out on me. Absolutely terrible customer service.
The worst part about all this is that this Subway store was taking orders from DoorDash and my order had been cancelled with the reason being that the store had supposedly "closed down". That's when I decided to call the store (at 1: 15pm on 31st December) to get more information. The rude girl that answered said they are in fact taking orders but not from DoorDash. When I asked her why that was, that's when she became very agitated and totally unsympathetic to the situation. She just couldn't care less. Will never been buying from this store again. I have the voice recording of this call and I'm strongly considering giving to Subways head office so they take disciplinary action on this extremely rude staff member.

Pratixa
23 January 2022 6:17

Horrible service. When I went in line there were two people behind me and I asked for Italian herbs and cheese and it was “sold out” the next person in line asked for the same bread and it mysteriously is no longer “out of stock”, with my wheat bread I asked for a lot of sauce they barely gave me any. When I tried my sandwich the flavour was so bland and there was absolutely no taste. STAFF TREATS YOU WITH DISRESPECT. DO NOT COME HERE

lester
07 January 2022 17:32

Brought all happy cheese toastie on all subway but this subway toastie is extremely miserable and pathetic. Have a look at the photo.its tell a sad story. Feel bad for the cheese and toast buddy. They should be happy together.

Julia
04 December 2021 23:04

Extremely stingy on the fillings - ordered a foot long and they only put fillings on one side. I had to continue asking for an adequate serving. There were no customers when I arrived, after I ordered another person arrived and my server decided to serve us both at the same time which resulted in both our orders taking longer. The staff were clearly untrained.

Marky
02 December 2021 2:10

Person in charge was not friendly. Food was fine, but would rather buy from another store with better service.

WoodAtom
12 November 2021 19:35

I ordered online. Got everything on the menu except the things I actually ordered. I don't know what I did wrong as it was a small order so I'm very confused why I got nothing I selected.

Jana
19 March 2021 9:35

Excellent service, highly recommend this place they had exquisite sandwiches. I came with a friend and we both enjoyed our lunch the best subway experience we've ever had.

Mali
05 March 2021 2:15

Went to order and staff member let her friend cut in front of me. Poor service and poor attitude

Sam
02 February 2021 6:34

Customer service absolute stellar served very quick whilst pursuing an excellence conversation asking how my day was and other stuff. Extremely professional and highly recommend. (PS blonde white kid with glasses ur awesome. William you're a g, my lettuce was just the right amount, the cheese melted into the meatballs I let out a holy roar as soon as I took the first bite. Insane. Pleasant experience. Worth the trip up the Pines:)

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