OCEANIABIZ.COM

Subway

Address Shop LG06 Custom House Ln, Melbourne VIC, Australia
Phone +61 3 9620 2629
Hours
Monday09:00-15:00
Tuesday09:00-15:00
Wednesday09:00-15:00
Thursday09:00-15:00
Friday09:00-15:00
Website www.subway.com/en-au
Categories Sandwich Shop, Fast Food Restaurant, Restaurant
Rating 2.1 23 reviews
Nearest branches
Subway — Tenancy 6R/3 Freshwater Pl, Southbank VIC
Subway — 177 King St, Melbourne VIC
Subway — 1 Elizabeth St, Melbourne VIC
Subway — 173 Queen St, Melbourne VIC
Similar companies nearby
Subway Restaurant — 465 Elizabeth St, Melbourne VIC
Subway — Shop 106 Whiteman St, Southbank VIC
LE MELT — Shop A/475 Toorak Rd, Toorak VIC
Hector's Deli — 1/94 Buckingham St, Richmond VIC

Subway reviews

23
Sort by: date highest rated lowest rated most helpful
Tim-Eric
09 August 2023 8:24

It was a regular subway experience. The service was not rude like it's stated here in some reviews

Mahsa
25 June 2023 18:58

Appalling customer service etiquette. You should have a smile on your face and the right attitude. Learn some flow management for busy times rather than standing right next to each other and not communicating, having customers manage the cramped space.
Very light on filling too, the guy literally laid single scoop of tuna on a footlong. Every other Subway I have ever been to has three scoops for a footlong. Salad is also very light, and not fresh.it is just getting plain bread and an attitude for your money.

Chris
22 March 2023 19:17

It's great to run to when you have a lunch break. Don't stop just getting your lunch, but make sure you get a macadamia cookie as they are one of the best cookies I have had. If you're not in a hurry, take advantage of sitting to enjoy your Subway roll. Prices are good and love the way you can pick your fillings for your roll. Take advantage sitting outside to relax and eat your roll. Very relaxing and also has benches to sit with friends to chill, ans eat before you go back to work

johncenarapper
14 January 2023 14:23

Previous review of customer service was extremely accurate! The asian female was very bossy and rude when asking "what do you want". Both workers could not crack a smile and it felt cso uncomfortable being in there. They were very tight on the salad and filling! Unhappy

Samrat
01 April 2022 2:11

They need to improve customer service. Have some smile on your face while serving and dont be too stingy with salad. And if there is a promotion and customer is eligible to get that please mention that to customer. Need lot of improvements good luck.

debojyoti
03 February 2022 17:32

Quick, Friendly, and good food. I was served by Peter and Swareen and I loved our little chit chat which we had when I am eating.love the ambience.

Brett
24 December 2021 17:56

Went on first event day at marvel in 6 months at 5 just to be told your shut despite advertising it open till 6. Fully expected the staff couldn’t be bothered dealing with the extra people

Varshil
06 February 2021 13:08

I bought a Veggie Delitte today evening and the lady working there did not put the Delitte patty inside the sandwich. When I asked here, she was like "Do you want a Veggie patty or Veggie Delitte? ! ", which sounded kinda rude. She also didn't ask or put the avocado sauce which is usually served with Delitte. Earlier today when my friend went to order she also felt that the lady was rude and didn't attend her well. I ended up paying for Veggie Delitte, without Delitte patty (which my friend got) and without avocado sauce.

Nisarg
28 January 2021 1:32

The lady who served me was too rude. Highly recommended for people who don't want to be treated like a human.

Richard
20 January 2021 21:48

Good service, not bad food. Your typical Subway but a little more pricey than other Subway's that I've been to.

Beth
20 January 2021 4:12

It was my birthday and I didn’t receive the free sub and drink (I was a member and showed membership but needed the app and couldn’t download on my iPad)

Jot
17 April 2020 0:42

Ragu and guru served me. They were cleaning and when we went to order both of them did not wash there hands with soap, they only washed with water and did not even dry their hands before serving. And sub was made very messy it was hard to eat

Parminder
15 January 2020 5:24

Worst sandwich making skills.it happened twice.staff is arrogant and loud.no work ethics.disgusting customer service. 0/5.worst experience with this store. I will never go there.and I will not recommend this store to anyone.

Anita
16 June 2019 16:53

Rude customer service, when I asked about what sauces were underneath each of the ceramic covers, she through I was referring to the already labelled sauce bottles and replied impatiently as "it says it right there on the bottles" and then realised I was asking about the other sauces which did not have labels on them. Sandwich was wrapped poorly and the sauce was not spread properly and sides basically fell out when I opened it. Do yourself a favour and just walk 5 minutes down to Flinders St store.

Staples
30 April 2019 0:16

No idea what they’re doing here. Skimped on portion sizes, avocado was looking moldy and brown, couldn’t understand what we asked for. The newbie kid just had no idea, possibly no training. Fail.

Hyeweon
05 March 2019 15:52

Worst customer service ever
Why is she always mad at the customers?
Always the same lady

Tyler
27 February 2019 22:27

The owners will make you feel as unwelcome as they possibly can and although they close at 5 they'll have no bread and be packing up at 3.

Ben
20 February 2019 14:11

Subway should be emabarassed to have this store representing them to be honest. Literally one piece of ham on the subway and short changed to go with it.

Bruce
15 February 2019 16:39

Service was patient and attentive I ordered the dark bread with vegetarian options - vegie patty, tomato, honey mustard, red onions, lettuce, cucumber, gherkins, sliced boiled eggs. Delicious! Conveniently located and easy to find. I went in when it wasn't busy but as I sat there and ate I could see there were always people coming through.

Trent
13 February 2019 13:29

Really stingy with the meat would try the one on collins street. This is probably the worst representation of subway i have been to.

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