Subway
Address | Shop LG06 Custom House Ln, Melbourne VIC, Australia | ||||||||||
Phone | +61 3 9620 2629 | ||||||||||
Hours |
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Website | www.subway.com/en-au | ||||||||||
Categories | Sandwich Shop, Fast Food Restaurant, Restaurant | ||||||||||
Rating | 2.1 23 reviews | ||||||||||
Nearest branches |
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Similar companies nearby Subway Restaurant — 465 Elizabeth St, Melbourne VIC Subway — Shop 106 Whiteman St, Southbank VIC LE MELT — Shop A/475 Toorak Rd, Toorak VIC Hector's Deli — 1/94 Buckingham St, Richmond VIC |
Subway reviews
23It was a regular subway experience. The service was not rude like it's stated here in some reviews
Appalling customer service etiquette. You should have a smile on your face and the right attitude. Learn some flow management for busy times rather than standing right next to each other and not communicating, having customers manage the cramped space.
Very light on filling too, the guy literally laid single scoop of tuna on a footlong. Every other Subway I have ever been to has three scoops for a footlong. Salad is also very light, and not fresh.it is just getting plain bread and an attitude for your money.
It's great to run to when you have a lunch break. Don't stop just getting your lunch, but make sure you get a macadamia cookie as they are one of the best cookies I have had. If you're not in a hurry, take advantage of sitting to enjoy your Subway roll. Prices are good and love the way you can pick your fillings for your roll. Take advantage sitting outside to relax and eat your roll. Very relaxing and also has benches to sit with friends to chill, ans eat before you go back to work
Previous review of customer service was extremely accurate! The asian female was very bossy and rude when asking "what do you want". Both workers could not crack a smile and it felt cso uncomfortable being in there. They were very tight on the salad and filling! Unhappy
They need to improve customer service. Have some smile on your face while serving and dont be too stingy with salad. And if there is a promotion and customer is eligible to get that please mention that to customer. Need lot of improvements good luck.
Quick, Friendly, and good food. I was served by Peter and Swareen and I loved our little chit chat which we had when I am eating.love the ambience.
Went on first event day at marvel in 6 months at 5 just to be told your shut despite advertising it open till 6. Fully expected the staff couldn’t be bothered dealing with the extra people
I bought a Veggie Delitte today evening and the lady working there did not put the Delitte patty inside the sandwich. When I asked here, she was like "Do you want a Veggie patty or Veggie Delitte? ! ", which sounded kinda rude. She also didn't ask or put the avocado sauce which is usually served with Delitte. Earlier today when my friend went to order she also felt that the lady was rude and didn't attend her well. I ended up paying for Veggie Delitte, without Delitte patty (which my friend got) and without avocado sauce.
The lady who served me was too rude. Highly recommended for people who don't want to be treated like a human.
Good service, not bad food. Your typical Subway but a little more pricey than other Subway's that I've been to.
It was my birthday and I didn’t receive the free sub and drink (I was a member and showed membership but needed the app and couldn’t download on my iPad)
Ragu and guru served me. They were cleaning and when we went to order both of them did not wash there hands with soap, they only washed with water and did not even dry their hands before serving. And sub was made very messy it was hard to eat
Worst sandwich making skills.it happened twice.staff is arrogant and loud.no work ethics.disgusting customer service. 0/5.worst experience with this store. I will never go there.and I will not recommend this store to anyone.
Rude customer service, when I asked about what sauces were underneath each of the ceramic covers, she through I was referring to the already labelled sauce bottles and replied impatiently as "it says it right there on the bottles" and then realised I was asking about the other sauces which did not have labels on them. Sandwich was wrapped poorly and the sauce was not spread properly and sides basically fell out when I opened it. Do yourself a favour and just walk 5 minutes down to Flinders St store.
No idea what they’re doing here. Skimped on portion sizes, avocado was looking moldy and brown, couldn’t understand what we asked for. The newbie kid just had no idea, possibly no training. Fail.
Worst customer service ever
Why is she always mad at the customers?
Always the same lady
The owners will make you feel as unwelcome as they possibly can and although they close at 5 they'll have no bread and be packing up at 3.
Subway should be emabarassed to have this store representing them to be honest. Literally one piece of ham on the subway and short changed to go with it.
Service was patient and attentive I ordered the dark bread with vegetarian options - vegie patty, tomato, honey mustard, red onions, lettuce, cucumber, gherkins, sliced boiled eggs. Delicious! Conveniently located and easy to find. I went in when it wasn't busy but as I sat there and ate I could see there were always people coming through.
Really stingy with the meat would try the one on collins street. This is probably the worst representation of subway i have been to.