Strike Bowling Highpoint

I wanted to do 0 stars but it wouldn’t let me. I would rather put this 1 star where the moon don’t shine. Please fix, kids went home crying, they had a really bad birthday, thanks a lot!
# FixYourSystem

Absolutely appalling.
Booked back to back lazer tag games for kids birthday. No worries taking the cash!
Told to arrive at 5 still here at 6.15
Game 1 guns didn’t work - didn’t stop the game so kids got 10 mins max. Kids birthday party group so they decided to split the group - all birthday kids in 1 group and put the birthday kid into another separate group with strangers?
Then told had to wait for the next group to go through before we could start game 2.
Had to chase a staff member to get it going.
Don’t charge $160 if you can’t offer the service.
To busy making cocktails than remembering this a kids entertainment venue.
Won’t be back. Won’t be recommending to anyone - would actively advise steering clear!

Every single time I visit Strike at Highpoint, I am constantly blown away by how amazing and attentive the staff are! They go above and beyond what is expected of them to ensure everyone is having a good time. The cocktails are always delicious and the food yum!
Special shout out to Marcus who delivered excellent service when we were there! He made the afternoon so much more fun than it would have been with his big smile and humorous nature! Thank you so much for everything Marcus!
All the staff are beautiful, fun and definitely make Strike Highpoint the best place to go for some good old fun after a tough day/week.
HIGHLY RECOMMENDED VISITING!

I wanted to rate 0 stars but it wouldn't let me. We went there for a birthday and it was a mess of disorganisation and overall not a fun experience. They didn't put us on the right teams and also the guns didn't work half the time in lazer tag. Wouldn't recommend.

We came here for karaoke and had a pretty good time! The karaoke selection is great, with a "private" room for your group to sing in (private in quotes because anyone can still walk by and look at you from the window, or just come into the door haha). We had so many issues with the mics though, and had to get them switched several times. I finally got a working mic but it was held together with sticky tape! Service was good, there were several people on staff, all super friendly. We were accidentally brought food we didn't order at one point, but that just made us hungry for food of our own, haha. All in all, a nice day of karaoke. We booked for the $10 an hour promo on Tuesday the 10th, normally, it would be be $100 an hour and I definitely wouldn't pay that much.

I had my daughters 9 year old Birthday party here last afternoon. Best experience yet & I have had her party at a different venue every year since she turned 2. We did laser tag & bowling. Our host was Vee (sorry I am not sure how to spell her name correctly). She was fantastic & super organised. She was great with the kids & everything run smoothly. I did not have to worry about a thing. She was flawless. All the kids had the time of their lives. Great music & food too. Every staff member there was extremely helpful. Will def be back. Thank you

The best bowling place that I have ever been to! They have amazing deals for unlimited bowling and laser and the atmosphere at the lanes is great! Though kids do have to be out at 9 on certain days.

Staff is great but security guy is so bad, Racist in front of my eyes he let some people go inside without ID, but didn't let my friend enter inside. Upon asking how he let others and not to him, he had nothing to say. Spoiled the mood completely of all pf us.

It's not like you'll cross lanes with the Dude here but the franchise feel is spruced up by the best staff around. I have never failed to be surprised by how friendly and helpful the crew here are. From party hosts to bar staff, they all have a genuinely positive approach to dealing with people in the ambient chaos. It's as close as I'll get to a perfect game.

Very well maintained place, great atmosphere with good customer service. Would highly recommend bowling here. The escape room is a bit too difficult if you are a first timer.

My son has had 2 parties there now. It's the best. The boys have so much fun. We had the best party host Jarred who took care of everything. I got to sit down relax & the boys had the best time. Highly recommend it for your child's party

This bowling point is really good with proper ambience. Not only this they have offer on thrusday. Unlimited games for 10 bucks which is kinda intimidating

Had my daughters 10th birthday here about 10 minutes ago, and we had such a great experience. Our party host, Lainie was absolutely fantastic. All the staff were lovely, polite, and very patient. The food was also great. I would definitely recommend having a party here.

Thanking that staff fo a grest experience.
Your service was fantastic.
Thank you for making my sons birthday a great day.
Thsnk you.

Great service, great drinks. Can be a bit expensive in terms of bowling, but it's worth it every now and then.

Was the worst customer service I’ve ever experienced in my life the manager was very rude to me and my friend I would definitely not recommend them to anyone

Great place for drinks and bowling. Lanes are great and the bar area is a good place to grab a drink after. Good selection of food available, decor is nice with good music playing.

The recent changes to the mid week deals at Strike Highpoint are disappointing to say the least. To add to this, the staff have been less than helpful on a number of occasions, both when attempting to book a lane or whilst serving at the bar.
My friends and I, who were once mid week regulars at Strike, will now only bowl at Kinpin and Zone bowling venues.

Used to go nearly have a bowl every Wednesday play mulitiple games and have a blast with a core group of friends. Then a change in specials and a drop in costumer service pushed me and my group of friends away. To add to it on a separate occasion Strike refused to honour a Tuesday special because the following day was a public holiday. Disappointing overall as it used to be something to look forward to midweek.

Had a great time! Had a few too many drinks and Marcus took care of me and made sure I had a couple of waters and was okay before he would serve me again. Not many bartenders go out of their way like that knowing a customer might take it the wrong way. Great place!