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Step FWD IT

Address 1/15 Ricketts Rd, Mount Waverley VIC, Australia
Phone +61 3 9020 8616
Hours
Monday08:30-17:30
Tuesday08:30-17:30
Wednesday08:30-17:30
Thursday08:30-17:30
Friday08:30-17:30
Website www.stepfwdit.com.au
Categories Computer Support and Services
Rating 5 19 reviews
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Step FWD IT reviews

19
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Tegan
11 July 2023 13:51

I have been working with Step Fwd IT for over two years and their IT support has been second to none. The team at Step Fwd are professional, knowledgeable and always willing to go above and beyond to assist. I would highly recommend.

Michael
08 July 2023 17:45

I recently had the pleasure of working with Step Forward IT and I couldn't be happier with the experience! From start to finish, they were professional, efficient, and incredibly knowledgeable.

One person who really stood out to me was Kiet. He was extremely helpful and patient with me as I asked a lot of questions and tried to understand the technical aspects of the project we were working on.

Overall, I would highly recommend Step Forward IT to anyone looking for a team of experts who are dedicated to providing exceptional service. And a special shoutout to Kiet for his outstanding work and professionalism!

Ed Fenwicke
17 June 2023 3:44

Exceptional follow up. Step forward have been looking after us now for a couple of years and the amount of down time has been negligible and follow up with either email or phone call has been unbelievable. I have not had a problem go unanswered no matter how small.

Tahlia
15 June 2023 5:33

Stepfwd continues to provide outstanding tech services to our team, attending to our requests within a short time frame and always talking us through any issues we have with ease and patience. Very knowledgeable team. Thank you to Jacob for overseeing us! Legacy Project Management

Kildare
12 June 2023 20:31

StepFwdIT have been timely and attentive to our needs. We are a small company and they easily accommodated our needs and our budget. Our support personnel have been friendly, knowledgeable and supportive. We are happy to recommend them.

user
12 June 2023 13:11

I've been working in a Step Fwd supported company for many years and there service, prompt response time and problem spolving is first class.

Blair
04 June 2023 21:26

I highly recommend StepFwdIT to any business in need of reliable and efficient IT support. Their technical expertise, exceptional customer service, and commitment to excellence make them the ideal partner for any organization. They have consistently exceeded our expectations.

Joanne
01 June 2023 22:07

We partnered with Step FWD IT a few years ago based on a recommendation. I am very grateful for that recommendation. We are a remote workforce who have attained ISO27001 Information Security Certification during this partnership. Step FWD IT have worked with us to help manage our IT requirements and maintain our high security standard. The Team understands our needs, are responsive, professional, and always a pleasure to deal with. You can call or email knowing you are always going to get great service.

Jeremy
31 May 2023 17:55

Step FWD IT have been looking after our iT for a number of years and we couldn't be happier with their service. If we have had any iT issues they've rectified them immediately plus they are very proactive in ensuring everything is running perfectly on a monthly basis.
All in all I cant recommend Step FWD IT highly enough to any business seeking an external iT partner.

Darren
27 May 2023 15:54

Step Fwd IT has been a fantastic partner for our business. Their friendly and approachable nature makes them a pleasure to work with and their availability to help and prompt response has greatly reduced our IT problems and worries.

Michael
26 May 2023 14:07

I would highly recommend the I. T services provided by Step FWD IT. I have worked with Step FWD IT on numerous projects including infrastructure roll outs on new buildings supporting 500+ clients. The expertise and knowledge Chris, Tim and the Step FWD IT Team have demonstrated throughout various network projects has been valued by myself and the College.

I look forward to continuing the relationship between Iona College and Step FWD IT

Michael Hughes
ICT Manager
Iona College Geelong

Jamie
10 May 2023 0:46

StepFwd IT is an exceptional technology consultancy and development firm that offers reliable and expert services. They understand their clients' business needs, goals, and IT budget, delivering real insight-driven value. Their commitment to service, expertise, and hands-on experience is evident in the quality of their work.

As the COO of Mobile Tyre Shop, I have been using StepFwd IT's consulting services for over 3 years now and I can attest to their dedication to service and expertise. They have partnered with us in a spirit of complete partnership, working together to ensure that our business-critical systems are enabling staff, improving customer satisfaction, and delivering real business value.

StepFwd IT's team of technology practitioners is owned and managed by skilled individuals. They have a 'can-do' attitude and are rich in hands-on experience and expertise.

Overall, I highly recommends StepFwd IT as a reliable and expert technology partner. Their dedication to service, expertise, and hands-on experience have made them a great choice for us.

user
29 April 2023 8:34

Step FWD IT offer a professional technical service with a team that are knowledgeable and flexible. They understand our company and needs whilst providing proactive solutions to ensure we are covered through our IT systems.

Ben
01 April 2023 6:47

Step Fwd IT's personalised approach to our IT requirements has provided significant benefits to our bsuiness. The collaborative approach, together with a supportive, friendly customer service team has been impressive.

user
21 March 2023 23:51

The Geography Teachers' Association of Victoria (GTAV) engages Step Fwd IT for all our IT support including hardware, software, email hosting and security. Jacob and the team provide an outstanding service and high level of expertise, all delivered in a timely, efficient, professional and friendly way. We highly recommend them.

Tenille
20 March 2023 0:17

Step Fwd IT has been a fantastic partner for The District Docklands. After transitioning across we have worked through many historical issues and completed a number of new and outstanding key projects.
They provide knowledgeable advice and their availability and prompt response to help both over the phone and onsite has greatly reduced our IT problems and issues which were previously experienced. It has been a relief dealing with a professional team and an I. T.company who know what they're doing and truly care about our business.

Jacqui
15 March 2023 8:17

Step Fwd IT has been a fantastic partner for our business. Their availability to help and prompt response has greatly reduced our IT problems and worries.

They attend to our IT issue very promptly ensuring there is no interruptions in our day to day operations, They are very friendly and attentive!

Matt
07 February 2023 9:49

Step Fwd IT has a customer-first approach that sets them apart from other IT companies. They truly listen to their clients and provide customised solutions to meet their needs.

user
06 February 2023 7:55

Been working with Step FWD IT for a number of years now.
Exceptional knowledge and service.

They came in at a time where we were being mucked around with another IT company - cleaned it all up and made it completely effortless and seamless for us.

Appreciate all Chris and his team does for us!

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