OCEANIABIZ.COM

Stay In Touch

Address 609 Hawthorn Rd, Brighton East VIC, Australia
Phone +61 3 9596 4547
Hours
Monday09:00-17:30
Tuesday09:00-17:30
Wednesday09:00-17:30
Thursday09:00-17:30
Friday09:00-17:30
Website www.stayintouch.net.au
Categories Computer Support and Services, Computer Consultant, Computer Repair Service, Computer Service, Tutoring Service
Rating 4.7 19 reviews
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Stay In Touch reviews

19
Sort by: date highest rated lowest rated most helpful
Pauline
11 September 2022 10:09

Joanne and the crew are the most experienced caring set of people. Always happy to go that extra mile. Consult them with confidence.

Lisbeth
11 March 2021 8:52

Great staff, -patient with clear directions and I'd be very confident to recommend Stay In Touch to anyone requiring technical advice.

Alan
15 January 2021 5:22

So far very impressed with the professionalism of programs and training staff. Looking forward to completing the Probus series of training sessions.

Pat
15 January 2021 2:52

A big thankyou too the staff. Very caring in parting with their knowledge and patient with us all.

James
04 January 2021 8:56

A very professionally run organisation. For Seniors the teaching model is excellent it makes learning a pleasure,
Barry Veitch

Anne
20 December 2020 6:45

Joanne was very clear and gave a detailed plan for action to resolve my I. T.issues. I would happily recommend her and I will use her service again.

jan
27 August 2020 16:54

It's been a long time since I have been satisfied with a tech company. At last I have found one - Stay In Touch - professional, prompt, not patronising and most importantly gave me great assistance and advice

Nancy
10 June 2020 22:28

Jo's expertise was outstanding and for a such a sensitive issue as cyber security, her professionalism provided me comfort to trust in her. I experienced a major hack threat and it was a great relief to be back online with extra security put into place.

Karen
07 January 2020 10:30

Joanne provides very professional and knowledgeable support in your own home when you need computer assistance or to help empower you to manage and maximise all your devices and network, with security always a priority - thank you Joanne - the Salazar family.

Bridget
09 December 2019 6:19

Jo has been an absolute 'God-send' to the two businesses we run from home. She is so calm, so informative, so patient, and so knowledgeable about everything IT! Our set up was such a mess thanks to years of making do with our half-baked IT knowledge. She has already saved us over $7k per year on our unchecked telecommunications bills - yeah I know right.that's a holiday a year right there folks.and what have we been doing - handing it over to a couple of phone companies! So glad that she is now a regular fixture in the life of our office:) Can't recommend her services enough.

Ava
21 September 2018 4:09

We have had the pleasure dealing with the lovely Jo from Stay In Touch. She always puts her clients first, is highly knowledgeable & is a true professional in every aspect. We have no hesitation in highly recommending Stay In Touch for any tech issues or set up requirements, no matter how big or small your needs maybe.

Gabby
02 September 2018 17:16

I have the pleasure of knowing Jo from Stay in Touch on a personal and a professional level. She has assisted me greatly with various technology issues beyond my capabilities. Her professionalism, patience and integrity are beyond compare! I would not hesitate to use her services again or to recommend her to others.

Grace
27 August 2018 6:03

I have had the pleasure of dealing with Stay In Touch Computer Training on 4 occasions in the past 2 years. I have always received prompt, courteous and appropriate advice. I was particularly interested in setting up my devices with a view to internet safety for my children, as well as assistance with sharing data etc on iTunes and the like. I found all of my questions were treated with respect and answered comprehensively, no matter how trivial. When working with Stay In Touch, I was never rushed as we worked through my technology issues and requirements. Follow up service was always prompt and as courteous and thorough as the initial visit. At a later consultation I had questions about the latest developments in internet safety for families. I was confident that research into this was thorough and completely up to date. It was obvious that research and staying on top of an ever changing technology environment was an important factor for this bunsiness and its owner. I cannot recommend this business highly enough for anyone like myself, who is trying to navigate the constantly changing technology scenery.

felicia
10 August 2018 2:36

Such professionalism and always happy to help in any way. Highly recommend. Helped get business set up with website and ongoing support. Great service and very reasonable pricing.

Cherie
08 August 2018 18:07

I have used this business on a few occasions. I have found the owner extremely helpful at all times. When I had some questions about iPads and technical problems, she was more than helpful both times.
Great local business for anyone needing any help with technology. Friendly, warm and knowledgeable.

Michelle
05 August 2018 12:28

I attended one of Joanne's sessions at a library in Stonnington. Joanne was very professional, patient and knowledgeable. Joanne was very well-prepared and calmly catered to the varying skill levels of the group. I know that older age groups are fearful of new technology and they don't like to bother their families with questions. Joanne created an environment where everyone felt comfortable to learn at their own pace and ask questions. It was a terrific session and I highly recommend Joanne as a trainer. A+

Diane
30 July 2018 8:01

A great pleasure to work with Jo and her professional, friendly and personalised team.
I would highly reccommend Stay In Touch for all your technology/ computer needs as they are up to date with the best of the lastest technology and are very efficient and patient, which is what I needed!:)

Toni
05 June 2018 6:29

I am amazed that this service is so well reviewed. We are an older couple, not very tech savvy and got appalling start up advice that cost us many hundreds of dollars and is continuing to cost us dearly. We were advised to get a mac and android combination which was costly to establish and led to endless complications which we have had to pay to remediate each time. I would stay away from these charming clever people who are really good at helping you part with your money.

user
02 March 2017 9:54

Our personal home tutoring sessions are provided in your own home, on your own computer and at your own pace. Sessions cover topics from getting to know your computer, understanding the desktop screen, files and folders, internet, email, back up, taking care of your computer through to shopping online (ie.ebay), banking online, digital photography, and video calls (ie. Skype). All computer training material is provided at the end of each session.
Our shop assist service helps you understand what computers can be used for, and analyses your needs and interests, all in the comfort of your own home. You are then taken to the appropriate distributor where we help you purchase a computer that meets your needs.
In our set up service we set up your new computer, load the necessary programs, and connect the necessary equipment.
Stay In Touch also provides group computer awareness sessions to clubs, groups, and retirement villages to help seniors and over 50s discover what computers are being used for in today’s world.

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