Sketch & Etch
Address | 37 Essington St, Grovedale VIC, Australia | ||||||||||
Phone | +61 3 5241 3094 | ||||||||||
Hours |
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Website | www.sketchandetch.com.au | ||||||||||
Categories | Neon Sign Shop, Sign Shop | ||||||||||
Rating | 4.5 47 reviews | ||||||||||
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Sketch & Etch reviews
47The team are very helpful and my orders are always delivered on time with amazing packaging. Exactly what we want every time. Thank you so much!
We purchased a custom neon for our wedding and we honestly couldn’t have been happier with the result. The team’s communication was great from perfecting what we wanted to delivery and making sure it came in time for the big day.
It now has pride of place in our home and we enjoy it every day
Couldn’t recommend enough!
The whole process was very easy. The people I dealt with were friendly, helpful and answered emails promptly. The custom sign looks amazing and has been well made and thoughtfully packaged to ensure safe delivery. Great quality product. Great service!
I just received this WONDERFUL wombat! It is so sweet! It is walking, probably to find some more grass. The colour is great! It is so well done and now brightens the living room in the evening! Thank you so much1
I bought my neon to brighten up the laboratory I work in and it is amazing! Everyone loves it and it gets so many good comments! Recently I walked in and it was off, turns out there was a problem with the dimmer unit. I emailed the team and they sent a new unit out in under a week, amazing service. Was no cost involved as there is a 24 month warranty, very impressed!
I cannot rate this lower than one star - if I could I would.
Ordered a product back in June, waiting a few weeks for an update I was told due to demand that my order would take around another 3 weeks. That was July 15th. 15th September and Ive just been informed I still cannot even get an estimate on my order timeframe.
Oh but if you say your order is urgent, they'll bump you up the production list and screw everyone else who has been waiting for over two months like me.
I have been offered a small discount on future orders - like I'd waste my time with that - if Im happy to keep waiting.
- Happily take my $$$
- Need to be chased for any updates
- Dont have any answers when you actually chase them
Amazing neon sign! Incredible customer service, quick production and fast shipping. 10 out of 10 recommend!:)
Website was very easy to navigate, so happy with my sign that arrived. Came well packaged to ensure no damage during transit. The customer service team reached out to see if it arrived safe. Excited with this fun purchase. Would happily recommend
Amazing company. Their customer service is above and beyond. Will up update once I have received the sign with a photos. I am so excited to be getting this for our wedding
The signs they manufacture are excellent a few little hiccups along the way but thanks to sheeny and the team for making my Christmas:)
Won’t buy it again.
After I spent months deciding to buy a sign, they sent the sign not finished.
Letters didn’t have “cut to letter” and looks ugly! They did offer to fix it, but that means It will take my time to send it back and wait for it to get fixed. I have the feeling I could do it better myself. Too much money for an unhappy feeling.go somewhere else!
Very disappointed experience.
Amazing service and product! The team where so easy to deal with, process was straight forward and price very competitive! We love our new sign for our Pizza food truck guys Thankyou!
Arrived sooner than expected and thrilled that it turned out as amazing as it did! Exactly how it was mocked up online. Thanks team for great workmanship. Will definitely impress at the wedding!
Takisha was great and helped get a sign that is in my budget! This will be going in my storefront when I have one check out their handy work!
Couldn’t be happier with our neon sign for Upwey Pizza. Very grateful for a beautiful job. Highly recommend!
We had a sign made for our wedding and the customer service was superb. There was excellent communication of any changes to delivery dates. The support team was easy to contact and prompt with responses and the product itself is outstanding. I would 100% reccomend Sketch and Etch!
I ordered a neon sign for our wedding venue. It arrived damaged and unusable (damaged by the freight company in transit). It was to be used at a wedding in 2 days time. Sketch & Etch made another sign that afternoon and it was shipped the following day. It arrived in time for the wedding. It looked amazing! Great product, great service. Would highly recommend. Thank you to the team at Sketch & Etch
DO NOT USE! They are a scam.
They have taken my order worth hundreds and have not returned any of my emails. They have not answered any calls. They will only respond to take your money & then disappear
I can't even begin to describe how much I love the neon sign Sketch & Etch created for me! I'm getting married soon and plan to use it as decoration for there, it's also such a special piece that it will hang in our house after we are married! The turn around time on ordering was insane! I got my sign so much quicker than anticipated and the whole process was so easy!
Thank you guys so much!?
Amazing customer service, communication was excellent, the design process was very responsive and interactive, delivery time was fast and the quality of the product was impressive, very personalised and with a nice hand crafted look and feel, everyone is loving the neon sign:)